Ratings based on 675 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Spacious

Posted Aug 29, 2015
One of the largest room I ever rented that was not a suite
Comment from EPC
Sep 4, 2015 by Dave, EPC
We appreciate you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel to stay

Posted Aug 25, 2015
It is a great experience to stay at this hotel with a nice price.
Comment from EPC
Sep 4, 2015 by Dave, EPC
Come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Madrid

Máxima eficacia, 5 estrellas.

Posted Aug 23, 2015
Pros: Me ha gustado todo, pero es sobresaliente todo el personal y la limpieza del hotel
Cons: Instalar una caja fuerte en la habitación, en la actualidad el hotel solo tiene caja fuerte en recepción.
Location: En las proximidades de Phoenix, bien comunicado con la autopista que pasa a 1 milla de distancia y junto a una zona comercial.
Hotel de tamaño medio, tranquilo, muy limpio, cómodo y maravillosamente atendido por su personal. La eficacia de un equipo, es el ejemplo que muestra cada una de las personas que trabajan en este hotel, desde que pasas por primera vez, hasta el momento de la salida del hotel, solo recibes muestras de atención, acompañadas de una sonrisa, ya sea en el desayuno, la camarera de habitación y por supuesto en la recepción. Resuelven cualquier pregunta o necesidad que necesitas con una actitud ejemplar, acompañado de gestos siempre amables. Consiguen que te sientas como en casa, te hacen estar muy a gusto, recibes una atención de primer nivel, muy por encima de las tres estrellas que tiene el hotel. También destacamos la limpieza de manera positiva, la presencia del personal de limpieza no es testimonial, ya que todo el hotel está muy limpio, es evidente que realizan con profesionalidad su trabajo. Solo he echado en falta, que la habitación no disponga de caja fuerte en la misma
5 out of 5
Recommended
for Everyone
by A verified traveler from Elk Grove, Ca

Very Nice Hotel

Posted Aug 17, 2015
Pros: The convenience of the check in and out process.
Cons: House keeping could have gotten done We got no service
Location: lots of shopping, sight seeing
Very beautiful hotel, clean and fast service. The swimming pool with the misters and the changing colored lights we're outstanding at night.
Comment from EPC
Sep 4, 2015 by Dave, EPC
We appreciate it!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tucson

Freshman move in stay.

Posted Aug 17, 2015
I booked two rooms with five guests in each room. We were greeted with a smile and quickly checked in with a joining rooms. We use the business center to print a fast pass for move in day at ASU, and attendant made a copy of our sons shot records. Later that evening we enjoyed the fun colored pool and had pizza delivered pool side. Desk attendant found us some plates, cups and napkins. Next morning had breakfast in the hotel and was able to get a free deodorant from the front desk. Great location, great staff and🌟🌟🌟🌟🌟service.
Comment from EPC
Sep 4, 2015 by Dave, EPC
Thanks and good luck!
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Posted Aug 16, 2015
It was a wonderful trip. The hotel was awesome would recommend this hotel to anyone going to Mesa AZ!
Comment from EPC
Sep 4, 2015 by Dave, EPC
Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Very Clean up to date hotel with great shuttle

Posted Aug 12, 2015
Pros: The hotel is very clean and up to date. The staff and management know how to make you feel at home. The pool is larger than most hotels, WIFI great
Location: The location is in an area with many things to do within walking distance and the shuttle goes to most of the local Tempe/Mesa hot spots.
My family enjoyed the Hyatt Place Mesa because the wonderful and helpful staff. The shuttle will take you to many of the great hot spots in Mesa and Temp including the Mill St district near ASU campus.
Comment from Hotel Management
Aug 18, 2015 by Dave, Hotel Management
Our shuttle is here for you as we are for all your needs! Thanks for staying with us!
5 out of 5
Recommended
for Couples
by A verified traveler from WA

Awesome Couple Trip

Posted Aug 8, 2015
Pros: Everything I just said above!
Cons: Maybe less sugary options at breakfast? There were a few things like the eggs w/croissants, but there were also a lot of sugary things!
Location: Wal-mart to go shopping at, several dining locations like Arby's and Pollos Locos within walking distance, and a movie theatre across the parking lot.
My boyfriend and I came to Mesa to sign papers for an apartment because we're moving down there in a week. It was my first time coming to AZ and it was overwhelming (the desert looks weird, it's hot, new area) but the hotel was a wonderful retreat. All of the staff were very courteous, polite and helpful to the best of their abilities. One woman even drove us to a Red Lobster and back with the hotel shuttle! The pool was clean, and I liked that there were towels provided. It was a lot more cooling than I thought it was going to be. There were options at breakfast and lots of seating, both of which I appreciated. It was very clean and very quiet, conveniently located to a Wal Mart as well as a movie theater and many other stores, and the laundry room was also very helpful to us. Also, there is a fitness center that nobody seemed to be interested in, so I took advantage of the room and had a sweaty solo-dance party that was very fun!! I would definitely recommend this hotel to someone who is willing to pay a little bit more for a very comfortable time.
Comment from Hotel Management
Aug 17, 2015 by Dave-GM, Hotel Management
I hope you after we dropped you off at Red Lobster that you had some of those yummy cheese biscuits! With our spacious rooms and services galore I am so happy you had a good time!
4 out of 5
Recommended
for Business Travelers
by A verified traveler from New York, NY

Consistency is a good thing.

Posted Aug 3, 2015
Pros: Staff is very friendly .
Cons: The pillows on the bed were not supportive or too high. I had trouble getting comfortable.
Location: This Hyatt Place (like most) is near a shopping center with plenty of dining choices
I stay at a Hyatt Place when I have the option because I know for the most part what to expect. While there are minor variances from hotel to hotel, there isn't much of a big difference. As with all other Hyatt Place hotels I've stayed at, the staff is friendly, the rooms are well thought out, clean and comfortable.The free breakfast is a bit healthier than the usual fare, and there's plenty of other food choices in case you want something quick. My one small gripe is that of the four pillows on the bed, none of them were comfortable for me. Probably someone else may have a different outcome.
Comment from Hotel Management
Aug 17, 2015 by Dave- GM, Hotel Management
Sounds like someone tasted our yummy Breakfast Skilletts! I am glad you had a nice time and look forward to having you back. Hint we have feather AND foam pillows so just let us know which you prefer! Thanks!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2015
Pros: Accueil chaleureux du personnel et le déjeuner continental varié.
Location: Très bien situé
Hôtel très propre. Très bon accueil. Excellent déjeuner varié.
Comment from Hotel Management
Aug 17, 2015 by Dave - GM, Hotel Management
Viva La Fance! Merci!