Ratings based on 925 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

centrally located to all of our activities

Posted Feb 19, 2017
Pros: nice sized rooms
Cons: nothing
Ky is excellent at his job. breakfast was an added bonus.
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Ana, California

Clean, comfortable, & cozy hotel, near everything.

Posted Feb 14, 2017
Cons: It would be nice if they could add a Jacuzzi.
Would stay here again. Walking distance to Scottsdale 'Old Town' shopping, restaurants, & bars. Also nearby, 5th Street shopping & restaurants. Breakfast min-buffet was great. Also, sandwiches, soups, & salads available 24/7 in the bar area and at a reasonable cost. You can experience Scottsdale in 2 days.
Comment from Hotel Management
Feb 15, 2017 by Janet, Hotel Management
Dear Richard, Thanks for staying with us! I am so glad that you enjoyed your time in Scottsdale. Our location is ideal to visit wonderful restaurants, shopping and more!
5 out of 5
Recommended
for Couples
by A verified traveler

In the heart of Old Town Scottsdale

Posted Feb 9, 2017
Pros: Very cozy feel. Nice lobby "vibe"
Cons: Swap out the large couch for a smaller one and add a dresser.
Location: Lots of restaurants and nightlife nearby in Old Town Scottsdale.
Wonderful staff, very good price point. Limited storage in room (no dresser) so you'll live out of your suitcase if you're there more than overnight.
Comment from Hotel Management
Feb 15, 2017 by Janet, Hotel Management
Thank you for the review of your visit. We LOVE to hear from our guests. Hope to have you back soon.
5 out of 5
Recommended
for Couples
by A verified traveler from Seattle, WA

30s couple, weekend stay

Posted Feb 3, 2017
Pros: Safe & convenient location, room size, value, free parking, free breakfast. Bars & restaurants were a 5 minute walk from the hotel.
Cons: The bathrooms in the rooms could use a little updating.
Location: Within walking distance to bars, restaurants and shopping.
My husband and I spent the weekend here, it was very conveniently located. The hotel offered free parking and free breakfast. All staff encountered were courteous. We were able to walk to bars at night with ease. We had a living area with full size sofa and a king bed partitioned by a half wall. There was more than enough room for the 2 of us. The hotel itself was pretty quiet.
Comment from Hotel Management
Feb 15, 2017 by Janet, Hotel Management
Dear Maria - thank you for taking the time to tell others about your visit. I am so glad that you enjoyed your visit. Our location is fantastic for exploring Old Town - restaurants, shopping and more!
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel everything you need is in walking dist

Posted Feb 2, 2017
Outstanding hotel great area in Old Town will be back in March. People are friendly out going. Great rooms surrounded by shopping awesome bars and restaurants
Comment from Hotel Management
Feb 15, 2017 by Janet, Hotel Management
Thanks so much for the review of your visit. We appreciate your comments about the staff and your visit. Hope you come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Boise, Idaho

Great location to Old Town Scottsdale

Posted Jan 17, 2017
Pros: Free parking and included breakfast is a plus! Clean and friendly, helpful staff.
Cons: Beds are hard
Location: Right in old town Scottsdale and able to walk to lots of restaurants and tourist shops.
Great walking ability to Old Town Scottsdale. Easy to get to from Phoenix airport and nice big parking lot for hotel. Easy access to downtown.
Comment from Hotel Management
Jan 27, 2017 by Janet, Hotel Management
Dear Angela - Thanks for staying with us! Hope you come back soon! Sincerely, Janet Woolf-Hof General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location & Nice Set Up

Posted Jan 12, 2017
Pros: Reasonably priced, great staff.
Walk to Old Town Scottsdale; begin with a solid breakfast that comes with the room - a mini bar or Starbucks counter is downstairs, too. We checked in late, after midnight, and were able to get some yogurt & juice at the counter for our son. It's not a resort, though everything you may need is there or within walking distance, including restaurants, galleries, etc.
Comment from Hotel Management
Jan 27, 2017 by Janet, Hotel Management
Thanks for the review!
1 out of 5
by A verified traveler

Horrible morning front desk

Posted Jan 8, 2017
I'm a business man who travel all over the world. Have a talk with your front desk staff in the am. Extremely rude and not very bright. When was the last time he shaved?
Comment from Hotel Management
Jan 27, 2017 by Janet, Hotel Management
Please accept my apologies for this interaction. This is not the typical feedback we receive on the staff so I hope isolated. Sincerely, Janet Woolf-Hof General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Nice hotel for a short stay in Scottsdale

Posted Jan 7, 2017
The location of the front desk is a little confusing, took a few minutes to realize the bar is the front desk. Computers were very slow for the front desk staff, staff was ok but felt bad for the dragging computer it could reflect bad on staff. Location is good, walking distance to main areas of old town Scottsdale.
Comment from Hotel Management
Jan 27, 2017 by Janet, Hotel Management
Dear Ed - Thanks for taking the time to review your visit of the hotel. Our check in process is Web based and occasionally is slow. Thank you for your patience and understanding. We hope you come back to visit soon. Sincerely, Janet Woolf-Hof General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from AZ

I had a good time

Posted Jan 5, 2017
This hotel was close to shopping area and restaurant
Comment from Hotel Management
Jan 27, 2017 by Janet, Hotel Management
So glad you enjoyed your stay. Shopping and great restaurants always make it better! Best regards, Janet Woolf-Hof General Manager