Ratings based on 1,169 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago Midway

Very nice location near the airport...thank you!

Posted May 2, 2017
Pros: Comfortable room and friendly staff especially Mike at the desk. Thanks Mike!
Cons: Please start food room service for late night.. Although snacks were okay... salads and the drinks
Location: Location was great stores nearby..and close to airport
Location was very convenient near airport. Food was good..!
Comment from Hotel Management
May 5, 2017 by HPTempeGeneralManager, Hotel Management
Thanks for the great feedback Deborah! I appreciate hearing about the great service you received from Mike and I will be sure to share your comments! We hope to see you again soon!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Wonderful hotel close to airport

Posted May 1, 2017
Pros: Extra seating space in room Divided bath Welcoming staff Breakfast choices
So comfortable in the room with extra seating space...very clean and quiet...healthy breakfast choices
Comment from Hotel Management
May 5, 2017 by HPTempeGeneralManager, Hotel Management
Thanks so much for your review! Glad to hear the hotel met all of your expectations and we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth TX

Great hotel close to airport

Posted Apr 30, 2017
Loved having the shuttle take us to a great mall & then to the airport!
Comment from Hotel Management
Apr 30, 2017 by HPTempeGM, Hotel Management
Thanks so much for your review Suzy! I'm glad to hear our shuttle drivers took great care of you during your stay. We hope to see you again soon!
2 out of 5
by A verified traveler

Underwhelming

Posted Apr 27, 2017
Pros: Very little
Cons: A lot
Location: in the middle of nowhere
Checked in at 3:30pm. Rooms not ready, then was told ready. Got there and cleaning staff was still cleaning. Booked thru Expedia and was no mention of pool being under construction. Staff showed little to no empathy that we were shocked no pool was available. Breakfast below standard. Had to wait for coffee, eggs, etc, to be refilled Friday morning. Not enough tables/chairs for guests to sit while eating. Cleaning staff failed to replace used glasses and coffee cups when cleaning the room. Just not a great experience.
Comment from Hotel Management
Apr 28, 2017 by HPTempeGeneralManager, Hotel Management
Thanks for your review. So sorry to hear you didn't enjoy your stay. Our pool renovation is listed on Expedia's site and I'm sorry to hear you did not notice this when booking your reservation. Your feedback will be shared with the team.
4 out of 5
Recommended
for Everyone
by A verified traveler from Richardson,Texas

nice hotel ,close to airport

Posted Apr 26, 2017
Provided free shuttle from and to airport. Free hot breakfast with some variety each day.
Comment from Hotel Management
Apr 28, 2017 by HPTempeGeneralManager, Hotel Management
Thanks for your review, Carol! So glad you enjoyed the complimentary shuttle and breakfast at the hotel. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2017
Pros: Nearness to airport.
The hallway on my floor seemed a bit musty, but that's the only thing I noticed. Overall a fine experience.
Comment from Hotel Management
Apr 28, 2017 by HPTempeGeneralManager, Hotel Management
Thanks so much for your feedback! We hope to see you again!
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Tempe, AZ

Nice Hotel and courteous staff

Posted Apr 17, 2017
Great hotel from the moment you walk in staff was courteous and very helpful throughout the stay. Location was easy to get in and out.
Comment from Hotel Management
Apr 18, 2017 by HPTempeGeneralManager, Hotel Management
Thanks so much for sharing your feedback! Glad to hear the staff took great care of you. Hope you come back and see us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Palm Springs, CA

Wonderful staff

Posted Apr 5, 2017
The staff at this hotel are particularly nice; they all make an extra effort to make you feel welcome and cared for. The hotel is nice and the breakfast is great. One thing to be aware of: the hotel is near the airport and there is noise from airplanes, if that kind of thing bothers you.
Comment from Hotel Management
Apr 6, 2017 by HPTempeGeneralManager, Hotel Management
Thank you so much for your review! We appreciate you sharing your feedback and we're glad you enjoyed your stay. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

What a nice place! The staff was wonderful! Clean

Posted Apr 3, 2017
I felt like I was staying with family. Such nice rooms, fabulous staff. Very clean and we'll put together. Wish more options available within walking distance for food, etc. I was traveling and had no car, but I would stay there again just because the experience was such a good one. Really very nice.
Comment from Hotel Management
Apr 6, 2017 by HPTempeGeneralManager, Hotel Management
Thank you so much for taking the time to share your feedback with us. We are so thrilled to hear you had a great visit with us. Your comments will be shared with our entire team and we hope you will come visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2017
Overall good experience. Overall good experience.
Comment from Hotel Management
Mar 17, 2017 by HPTempeGM, Hotel Management
Thanks for your feedback! Glad to hear you had a great experience. We hope to see you again soon!