Ratings based on 1,154 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Tempe, AZ

Nice Hotel and courteous staff

Posted Apr 17, 2017
Great hotel from the moment you walk in staff was courteous and very helpful throughout the stay. Location was easy to get in and out.
Comment from Hotel Management
Apr 18, 2017 by HPTempeGeneralManager, Hotel Management
Thanks so much for sharing your feedback! Glad to hear the staff took great care of you. Hope you come back and see us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Palm Springs, CA

Wonderful staff

Posted Apr 5, 2017
The staff at this hotel are particularly nice; they all make an extra effort to make you feel welcome and cared for. The hotel is nice and the breakfast is great. One thing to be aware of: the hotel is near the airport and there is noise from airplanes, if that kind of thing bothers you.
Comment from Hotel Management
Apr 6, 2017 by HPTempeGeneralManager, Hotel Management
Thank you so much for your review! We appreciate you sharing your feedback and we're glad you enjoyed your stay. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

What a nice place! The staff was wonderful! Clean

Posted Apr 3, 2017
I felt like I was staying with family. Such nice rooms, fabulous staff. Very clean and we'll put together. Wish more options available within walking distance for food, etc. I was traveling and had no car, but I would stay there again just because the experience was such a good one. Really very nice.
Comment from Hotel Management
Apr 6, 2017 by HPTempeGeneralManager, Hotel Management
Thank you so much for taking the time to share your feedback with us. We are so thrilled to hear you had a great visit with us. Your comments will be shared with our entire team and we hope you will come visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2017
Overall good experience. Overall good experience.
Comment from Hotel Management
Mar 17, 2017 by HPTempeGM, Hotel Management
Thanks for your feedback! Glad to hear you had a great experience. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Tucson, Az

Close to the Marquee Theater

Posted Feb 19, 2017
We selected this hotel because it was close to the Marquee Theater where our older kids were going to see the band AFI while we watched our grandchildren at the hotel. Our stay was enjoyable because the rooms were large enough for our grandchildren to move around and the beds were very comfortable. We're already planning out next trip to Tempe without the babysitting duties at the Hyatt Place Tempe.
Comment from Hotel Management
Mar 5, 2017 by HPTempeGeneralManager, Hotel Management
Thank you for sharing your feedback! So glad to hear you enjoyed your stay and we're looking forward to welcoming you back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very helpful and patient staff!

Posted Feb 7, 2017
Pros: The staff and the great breakfast.
Location: Close to airport and freeway access.
Expedia messed up my reservations and hotel had no record of them. Staff spent 30 minutes with me and Expedia to work out the problem. It was very frustrating but they were kind, patient and helpful. Ultimately they just made a new set of reservations and were very accommodating.
Comment from Hotel Management
Feb 10, 2017 by HPTempeGeneralManager, Hotel Management
Thank you so much for sharing your feedback with us. I'm so glad our staff was able to help get everything squared away for you! We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque

Solid but a little dated

Posted Feb 6, 2017
Decent hotel. A little dated and some noise from airport. But decent value for the buck.
Comment from Hotel Management
Feb 6, 2017 by HPTempeGeneralManager, Hotel Management
Thank you so much for your feedback. We are glad you enjoyed the property and we hope to see you again soon!
3 out of 5
by A verified traveler

It's Okay

Posted Jan 17, 2017
Pros: It suited our needs in regards to location
Cons: Staff were not engaged. The elevators are as old as dirt as are the mechanisms on the doors. There was no hot tub not towels for the pool
Location: Great location for downtown Tempe and Mill street, easy access to the 202 and very close the Phoenix Airport
Disappointed with the staff - they were not helpful nor attentive.
3 out of 5
by Rachael

Beware

Posted Jan 17, 2017 on Hotels
If you book through hotels.com be prepared to be bumped to a different room type. We booked 2 beds and ended up in a Ada room with 1 bed. We were told booking through hotels.com meant are rooms are given away first.
3 out of 5
by Rob from Tempe, AZ

A little worn...

Posted Jan 12, 2017 on Hotels
Decent hotel, pretty standard for a Hyatt place which I usually like. However, the place seems a little worn down with faded furniture. Also, the breakfast just was not very good, again, in comparison to every other hyatt place I have stayed at.