Ratings based on 1,399 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from georgia

Downtown area!

Posted Jul 12, 2017
Great places to eat downtown within walking distance! I previously stayed at this hotel and my experience was good! The only cons would be the need for a 24 hour area where someone can get snacks and water especially for travelers checking in later. Some of the restaurants need revamping also but I still liked this hotel would definitely stay again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2017
Overall hotel looks nice, room was outdated, not typical Hyatt standard, very old bathroom towels, some had dark stained and all had "strings" hanging
3 out of 5
by A verified traveler from WA

Close to convention center

Posted Jun 29, 2017
Room was wrong and they blamed it on Expedia then charged extra to make it right. Staff rude after power failed, came back to room that was not serviced and had to request pillow cases that had been pulled.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tucson,Az

Nice hotel with great view

Posted May 31, 2017
Pros: The view was spectacular
Location: This hotel is right next to the Phoenix convention center
Everything about this hotel was very nice and up to date!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Posted May 26, 2017
Pros: Hotel very clean, friendly staff and the breakfast buffet was great.
Cons: Extend the hours for the rooftop restaurant. Have a lunch option.
Location: Hiking at Camelback, downtown Scottsdale, outlet mall.
Very close to the airport. Also there are lots of restaurants in walking distance of the hotel so that made it even better to explore the city.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2017
Other than the smaller than normal Queen beds, the room was amazing
3 out of 5
by A verified traveler from MO

you can do better

Posted May 22, 2017
Very dated and no amenities for a Hyatt brand. Seems like management is focusing on profit and forgot about customer experience and value of the brand. Good location thought.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted May 22, 2017
I stayed at this hotel because I was attending a concert at the talking stick arena it was within walking distance and very close to clubs... the hotel it self was nice and clean
4 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

Posted May 20, 2017
Except elevator breakdown in the morning, the hotel is clean and comfortable. Also, many restaurants are within walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveler from M

Nice hotel, great downtown location near Chase Fie

Posted May 14, 2017
Great experience.good downtown central location near the ballpark and attractions. Concierge Mike was especially helpful and suggested really good bands points to photo phoenix skyline ball park and mountains