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The resort and pool area are nice as any other resort we've stayed with. Rooms are clean and the front desk, housekeeping, and pool staff very friendly. Check in and out were painless. My only concern is in the food service areas. Service seemed slow and the food quality only average. I was extremely ...
First of all its not the pictures you see online and the door key kept failing!
The staff were nice place was clean amd breakfast area was nice and clean. Lots of room and yummy food
Other than the people next room over making things of noise very early at 3am walking me up, my stay was good.
Suites are a nice size. Very convenient to Grand Canyon University. Security staff very friendly.
Wonderful experience. Clean rooms, friendly staff, good food.
Super friendly and knowledgeable staff. Pool was great, continuously had someone making sure there were fresh towel. Bed was super comfy and rooms were spacious. Flaw is the bathroom is super tiny but you can overlook that with everything else it has to offer. Loved the restaurant and staff there ...
It was a bit hard to find the entrance — Google Maps took me somewhere around the corner, in a veritable concrete maze of a college complex — but once I got there, it was perfect. Packed with free snacks, great room, so cheap. Would highly recommend to anyone passing theough the Phoenix area.
Everything about this stay was pleasant. From check in to check out. Rooms are very clean and up to date. The front desk receptionist also gave us a few coupons to nearby restaurants for free appetizers, which was very nice after getting in late after a flight.
Food was too expensive. Room was pricey enough not sure why the food had to be triple the price of non resort restaurants
It was a great place no problems at all wonderful
Staff is great! Rooms and pool were amazing. Will definitely return!
The hotel was very clean which is a priority of mine. The pool and pool staff was awesome. At one point I came back to my room and there was a stack of towels just sitting on top of my toiletries on the counter and about four giant black trash bags slung over the back of one of the chairs... not ...
Absolutely loved it.Beautiful location friendly staff.wouldlike to see the carpet replaced in room..quite dirty and detracted from the rest b of the experience...but overall very pleasant willgo again.
I've stayed at the San Carlos many times over the years for business and events in downtown Phoenix. It's a great location and a good value for the area. The Light Rail is just steps from the hotel to connect you easily to many places in Phoenix and beyond. It is a historic hotel, so if you are looking ...
Great price. Got way more than I expected for the price. Pleased overall.
After traveling for long hours on the road, the words, “free breakfast”, helps me to book a hotel. This stay was disappointing when all there was made available were two types of cereal and nothing else to eat. That really doesn’t do much for getting up early for or providing much for energy.
Excellent hotel facilities (pool, bar, restaurant, lobby lounge areas, outdoor common areas). Would recommend a room not on the ground floor as the 2-queen with patio we stayed in felt dark - the patio did not get much sun exposure. Room in general felt a bit dated compared to the photos. Otherwise ...
Great stay in an excellent hotel. Breakfast was so yummy. Great location too.
It was good the a/c keep switching to heat and would get hot in the room no power button to turn on or off have to use the switch on cord to turn on and off
The hot water was running when we entered our room?? The room was fine, but the breakfast was mostly gone by 0730. Old style t.v. and lights.
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