Ratings based on 266 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from MI

Nice, clean & modern

Posted Jan 19, 2017
Clean modern friendly staff. Nice atmosphere, restaurants, bathrooms very nice !
Comment from Hotel Management
Jan 20, 2017 by Chris, Hotel Management
That sounds like the total hotel experience we are always after. Thank for the wonderful review, we are thrilled you enjoyed the stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Right across from talking stick arena!

Posted Jan 17, 2017
Super close to everything that's going on in uptown Phoenix. Cityscape is part of the hotel grounds. Lot of homeless people just hangin out in cityscape all hours of the day and night, little sketchy.
Comment from Hotel Management
Jan 20, 2017 by Chris, Hotel Management
Thank you for the feedback Julio. The warm weather in Phoenix seems to bring everyone out at times. All the best!
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Friendliest Staff Ever!

Posted Jan 12, 2017
I was SO impressed with this hotel! Bradford and Terri were phenomenal! I will be back!
Comment from Hotel Management
Jan 14, 2017 by Chris, Hotel Management
I would have to agree, those two are pretty awesome. See you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Lake Forest, IL

Beautiful, modern hotel.

Posted Jan 6, 2017
We very much enjoyed our stay at the Kimpton Palomar. The staff was very friendly and all the public spaces were very nice and well-maintained. The entire place has a modern, hip feel. The room was nice and looked like it was newly renovated. The pillows were too soft for my husband, but that is personal preference. My only complaint is that there is no coffee maker in the room. Somebody has to put on clothes and go on a coffee run to the second floor, where they put out coffee and tea in the morning. I would much prefer something in my room.
Comment from Hotel Management
Jan 14, 2017 by Chris, Hotel Management
Thank you for the feedback. We are happy to hear you got the Kimpton vibe while here. Next time, coffee in the room is all yours!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2017
Great location and accessible to light rail from airport.
Comment from Hotel Management
Jan 14, 2017 by Chris, Hotel Management
It's all about location and we have that. hope to see you back soon!
5 out of 5
Recommended
for Couples
by A verified traveler

Very nice hotel in the center of town

Posted Jan 4, 2017
Pros: Courteous staff. Daily wine tasting
Good restaurants and activities a short walk away. Close to pro sports venues.
Comment from Hotel Management
Jan 14, 2017 by Chris, Hotel Management
I like to tell people that we execute on the stuff that others can only talk about. The location is pretty amazing for downtown too. Come back again and see us!
5 out of 5
Recommended
for Everyone
by A verified traveler from Bethlehem, PA

Staff Accomodating

Posted Dec 31, 2016
We miscalculated our travel itinerary and found ourselves one day short of our reservation at the hotel. Forget her name, but she was great at putting it together on the spot. I would be ever so proud to have her as my employee or team member. All staff we encountered were exceptional. Thanks for the great stay.
Comment from Hotel Management
Jan 14, 2017 by Chris, Hotel Management
Hey we all have those hiccups and glad the team was ready and willing to assist. What really makes this hotel so much different from the rest is the people. All the best!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Staff

Posted Dec 27, 2016
Pros: Proximity to sports arena, baseball stadium.
Hotel staff was fantastic. Very courteous, and handled situation of room change with professionalism.
5 out of 5
Recommended
for Everyone
by A verified traveler

Phoenix Palomar Kimpton

Posted Dec 27, 2016
Pros: small, very clean, well located- very very quiet
We have stayed here before while visiting our family in Phoenix. Always top shelf!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff, nice hotel

Posted Dec 26, 2016
Staff went over and above! Brought us a humidifier, gym was AMAZING, overall awesome experience