Ratings based on 728 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
80% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Posted Nov 30, 2016
Pros: Spa and that we could bring our dog. The bed was very comfortable as well.
Cons: There were a few ants in our room one night we were there. Not sure where they came from.
I loved that we could bring our dog. The grounds were well maintained and the hot tub/spa was great.
Comment from Hotel Management
Dec 8, 2016 by lq0908gm@laquinta.com, Hotel Management
Thanks for the feedback!
4 out of 5
by A verified traveler from US

Review

Posted Nov 20, 2016
Nice clean room, quite. Would like more towels in the room and more coffee packages. Enjoyed our stay.
Comment from Hotel Management
Dec 8, 2016 by lq0908gm@laquinta.com, Hotel Management
Thanks for the feedback.
4 out of 5
by A verified traveler from Upland, United States of America

Posted Nov 20, 2016
Checking is fast and the location is a bit far from restaurants. We stay there for only one night so we couldn't ready tell much. However the breakfasts need to improve for the room price.
Comment from Hotel Management
Dec 8, 2016 by lq0908gm@laquinta.com, Hotel Management
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4 out of 5
by A verified traveler from US

Convenient off and back on the freeway.

Posted Nov 18, 2016
Pros: The location to freeway. The price of the stay. The check in staff was great as well as the breakfast area lady who was always cheerful and helpful.
Cons: Replace doors so they close correctly. Upgrade carpets.
Location: We were in town for a historic event at the Ban Avery gun range that was just up the road. Lots of good restaurants and golf courses near by.
The check in and out staff was great! The breakfast was fine but could have used a little more variety for protein items like sausage and eggs. The rooms were good sized but the door was pretty well worn out and should have been replaced. You could see light coming in around the door jam and didn't feel like it was all the way shut. The carpets were well worn and need upgraded soon. The cleaning staff could have been a little more a tentative to details but, with that many rooms to clean on a daily basis I can see why they need to get each room done and on to the next one. The rates were very competitive compared to others in the area. We would definitely stay there again if in the area.
Comment from Hotel Management
Dec 8, 2016 by lq0908gm@laquinta.com, Hotel Management
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3 out of 5
by A verified traveler from US

Posted Nov 17, 2016
The room was ok, but you can tell that the floor was old and not everything was stocked.
Comment from Hotel Management
Dec 7, 2016 by lq0908gm@laquinta.com, Hotel Management
Manuel - thank you for taking the time to offer your feedback
5 out of 5
by A verified traveler from US

Posted Nov 17, 2016
Cons: You should be able to play xbox one or ps4 online. It kept asking me for the hotel IP address.I don't know if that's a console thing or hotel setting.
I had a great time at this hotel. Clean rooms and very comfortable. I would definitely stay again in the future.
Comment from Hotel Management
Dec 8, 2016 by lq0908gm@laquinta.com, Hotel Management
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1 out of 5
by A verified traveler from US

Corporate should remove their name

Posted Nov 14, 2016
Pros: The best part was that it was over and what was suppose to be a celebration of service on veterans day was horrible due to the Laquinta brand.
Cons: Did not like the "oh well what are you gonna do on short notice" attitude and insulting $10 discount offering
Had 3 rooms booked for the weekend upon arriving our "3pm" check in wasn't allowed until 5:30 and although in town for a Veterans Day ceremony had to change in the car as our speaking engagement was for 6pm at another location. As Veterans highly disappointed and insulted to be offered $10 discount off our bill of over $750 for the inconvenience. Only to find hairs in the bed,sink,and bathroom and having to leave one room while they reclean it and then being given a additional.... wait for it. $5 more off.
Comment from Hotel Management
Dec 7, 2016 by lq0908gm@laquinta.com, Hotel Management
Keith - we're very sorry to read of your disappointment. As we explained to you when you arrived, the delay was due to the hotel moving from one sold-out evening to another. We understand that this is not your problem, hence the discount offered as a means of apology. We do hope you will consider us for your future travel needs.
5 out of 5
by A verified traveler from las Vegas, United States of America

Amazing Check In

Posted Nov 10, 2016
Location: Location is great! Its nice quiet and clean.
We really enjoyed our stay at La Quinta. The staff allowed us to do an early check-in which was extremely helpful. They were absolutely pleasant and helped us with all of our requests. The hotel was clean. The area was quiet and relaxing. I LOVED the continental breakfast. Thanks for the amazing service!
Comment from Hotel Management
Dec 8, 2016 by lq0908gm@laquinta.com, Hotel Management
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5 out of 5
by A verified traveler from US

Went down to visit friends and family

Posted Nov 9, 2016
Pros: The first room was bad but they immediately moved us to a new room
Cons: Nothing, the stag was great it was clean and comfortable
Location: A lot to do in Phoenix! Shopping, eating I highly recommend Bobby Q's! Wet had an excellent waitress, Arianna.
Comment from Hotel Management
Dec 8, 2016 by lq0908gm@laquinta.com, Hotel Management
Thanks for leaving your feedback!
4 out of 5
by A verified traveler from Hollywood

Not bad for the price.

Posted Nov 8, 2016
Pros: Room was close to my parked car.
Cons: Lack of security as a party was loud.
Location: Fast food places nearby.
Checked in on a Saturday night. A loud party was going on outside and the staff did nothing about it. It took a while to sleep.
Comment from Hotel Management
Dec 8, 2016 by lq0908gm@laquinta.com, Hotel Management
Thanks for leaving your feedback!