Ratings based on 819 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice hotel not great servicePosted Nov 7, 2015
Cons: Customer Service at reservation desk/check in desk.
First, we called a week a head of time I attempt to check in 2-3 hours early. They could not help us. "we'll have to see what happens, if they clean the room in time". Second, we got to the hotel 2 hours before check in and asked if we were able to check in or not. We were not. She took down my number to call when it became available. Did not offer to hold our bags, I had to ask if we could hold our bags. Third, we got back to the hotel a little after 4 pm (after check-in) and our room was ready but I had never received a phone call. We checked in and I said we had a lot of bags, asked if we could get our bags out of the room and if they had a cart we could use to get the rest of our stuff from the car. She said we could use the cart. No offer for any help. Before we left I asked how we could get a taxi or any shuttle service that may be available from the hotel since we were there for a wedding. The lady acted very dumb founded and acted as if we should know how to get around (we cam from out of state). She was not helpful on transportation providing options available or offering to help call services (i.e. a CAB). Lastly, we got into our room and it was VERY nice. Very comfortable and very quite. No complaints about the room, grounds, pool, or food. We didn't have to interact with any other staff after check in other than food and the pool and they were great.
for Everyoneby A verified traveler from missiri
Nice comfortable resort close to airportPosted Nov 7, 2015
Very handy with great service. Excellent food and great golf
for Everyoneby A verified traveler from CT
OkPosted Oct 28, 2015
Pros: Restaurant Pool
Location: Stopped at a gas station in the area to grab a bottle of wine but the case was locked, I asked the clerk why he stated it wasn't the best area.
Awesome staff, great food at the restaurant on site. Location ok, not the best area not the worst. The place is huge. Nice pool! Room could use up dating. Vent in bathroom was spray painted lol Paint on the wall. Just little things not really a big deal. Would recommend for couples or families.
for Everyoneby A verified traveler
Favorite place in PhoenixPosted Oct 26, 2015
Pros: It's clean and nearly every suite looks out on golf course or conservation. Very peaceful and restorative.
This is my favorite place to stay in Phoenix while on business. It doesn't feel like a hotel at all-- I actually go out of my way to stay here.
for Everyoneby A verified traveler from Groningen
Prima alternatief voor je down town hotelPosted Oct 18, 2015
Pros: Prachtige locatie en omgeving
Location: Mooie golfbaan Wel apart boeken $110 voor 18 holes + rental golfset
Ik zocht eigenlijk een hotel in het centrum. Echter alles vrij duur of anders saaie en lelijke locaties Resort is ~10 km van het centrum. Makkelijk te bereiken via de freeway. Mijn kamer/appartement was enorm! Ontbijt in het clubhuis van de golfbaan is prima! Autohuur op Phoenix Int. airport is gemakkelijk. Uitgebreide frequente shuttle service naar Car rental terminal. 11.30 pm van de golfbaan 13.15 uur vertrek vliegtuig!
for Everyoneby A verified traveler from san francisco
Nice place especially if you just want to hang outPosted Oct 12, 2015
It's a nice place to hang out if you don't have a car. There's a pool, tennis courts, basketball courts, etc. There is only one restaurant so choices are limited. No sundry shop in case you need to pick up necessities for your stay. The place is quiet..well kept nicely maintained. The decor is a bit on the older side but otherwise, suffices. I thought it was weird there wasn't any housekeeping so our room never got made in the few days we were there. I also didn't like that we couldn't control the a/c At times it got so cold in the room I didn't sleep comfortably.
for Everyoneby A verified traveler from phx
ExcellentPosted Sep 18, 2015
We loved it very nice and clean loved the Farm for breakfast the next morning
for Couplesby Cathryn from Sherwood Park, Alberta
Comfortable room perfect for our needsPosted Aug 31, 2015 on Hotels
Room was exactly what we required. Comfortable bed, clean and easy to check in.
for Everyoneby A verified traveler from Phoenix, Az
Posted Jul 29, 2015
I was impressed mostly with the resort. I was impressed with the room, I was a little discouraged with the bathroom. The shower was extremely narrow and with it having glass doors and not a curtain I was not very comfortable. I did like how even in the studio it gave you pots and pans and other dishes needed to enjoy your stay. There was a few stains on the bedding. Overall I was impressed with the resort and would stay there again, although it would probably be in one with a Jacuzzi tub and shower separate.
for Familiesby Brook from Tucson
Nice place, drop the sales pitch.Posted Jul 28, 2015 on Hotels
The resort is very nice. I was not happy with the check-in process. I was given a sales pitch for "time-shares". The check-in process took 20 minutes, which I was in a hurry to get checked in because I had other places I needed to be at. I was late.