Very tired property
Posted Apr 3, 2017
We stayed here for a night close to the airport to catch a flight the next day. You can certainly do better than this.
The property is unclean and needs a lot of work. Without listing everything, the sheets were stained, we had to turn up the a/c fan to drown out the road noise, there were cigarettes snuffed out on the pool deck and even the staff were smoking in the courtyard.
The pool is the best part and the front desk person was helpful. However it's not enough to redeem the property.
Would not stay here again.
Comment from Hotel Management
Apr 10, 2017 by David H, Hotel Management
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.
We strive to provide a superior guest experience, and I am sorry yours did not meet expectations.
Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.
We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.
The Guest Experience Team