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Reviews of Motel 6 Old town Scottsdale/Fashion Square

2 out of 5
Motel 6 Old town Scottsdale/Fashion Square
6848 E Camelblack Rd, Building B, Scottsdale, AZ

Reviews

7.0

Good

Rating 10 - Excellent. 344 out of 1004 reviews" "
Rating 8 - Good. 239 out of 1004 reviews" "
Rating 6 - Okay. 161 out of 1004 reviews" "
Rating 4 - Poor. 90 out of 1004 reviews" "
Rating 2 - Terrible. 170 out of 1004 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Lance

Liked: Amenities
Disliked: Staff & service
didn't like that you had to pay additional money to be able to park in their parkng LOT ........otherwise you parked 0utside on the streets and had a good 3 or 4 minute trek back to the room....soya, parking blows here!!!
Stayed 1 night in Apr 2024
Response from LJ on Apr 17, 2024
Thank You for your 4/5 feedback, we greatly appreciate it. We are sorry for any inconvenience you may have had during your stay, we'll work hard to fix the issue. We look forward to seeing you again in the future. Thank You for choosing Motel6!

8/10 Good

Aquera

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The extra fee, they tried to charge me 20 dollars for early check in and no other motel or hotel have ever had a problem with me checking in early.. And the lady who was there around 4 and 5 am was very rude and cold.
Stayed 1 night in Apr 2024
Response from LJ on Apr 16, 2024
Thank You for your 4/5 feedback, we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This Motel 6 is in a nicer part of town vs the one by the airport. It was very noisy due to it being “Biker Week” but it’s a Motel 6 which is generally noisy any time. People kept parking in our Handicapped spot so staff should stress that. Also, I didn’t appreciate the cleaning staff coming into our room while we were away. If I ask for it, that’s fine but otherwise stay out or get DO NOT DISTURB signs. Overall, it was okay.
Stayed 2 nights in Apr 2024
Response from k on Apr 15, 2024
Thank You for your 4/5 feedback, we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

10/10 Excellent

Nicole

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best staff ever!!!
Stayed 1 night in Apr 2024
Response from LJ on Apr 14, 2024
Thank You for your 5/5 feedback, we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

8/10 Good

Elias

Stayed 1 night in Apr 2024
Response from k on Apr 15, 2024
Thank You for your 4/5 feedback, we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

10/10 Excellent

Hector

Stayed 1 night in Mar 2024
Response from k on Apr 10, 2024
Thank You for the 05/05 feedback, we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

2/10 Terrible

Herbert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay for parking also I got over charged what was supposed to be four hundred dollars turned into seven hundred dollars I tried to explain but couldn’t make the owner understand what a scam I would have been better off paying for a better motel.
Stayed 3 nights in Apr 2024
Response from k on Apr 8, 2024
We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.

10/10 Excellent

Robert

Traveled with family
Liked: Property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from Lj on Apr 7, 2024
Thank You for your 5/5 feedback, we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

8/10 Good

Steven

Traveled with partner
It’s good nice area
Stayed 1 night in Apr 2024
Response from k on Apr 6, 2024
Thank You for the 04/05 feedback, we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

10/10 Excellent

victor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 1 night in Mar 2024
Response from LJ on Apr 2, 2024
Thank You for the 5/5 feedback, we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

8/10 Good

Chandon

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. It’s simple and I just needed somewhere to sleep. The cost is low and the area and fellow guests feel like a match to the costs. Probably would not choose again.
Stayed 1 night in Mar 2024
Response from LJ on Mar 30, 2024
Thank You for your 4/5 feedback, we greatly appreciate it. We hope to see you again in the future.

4/10 Poor

Jade

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Didn't look like bathroom had been cleaned. There was hair in the tub and a crusty brown washcloth hanging up. Beds are also very hard and uncomfortable.
Stayed 1 night in Mar 2024
Response from k on Mar 29, 2024
We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.

8/10 Good

Christopher

Stayed 1 night in Mar 2024
Response from LJ on Apr 17, 2024
Thank You for your 4/5 feedback, we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

10/10 Excellent

Carla Victoria

Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was incredible thank you so much
Stayed 1 night in Mar 2024
Response from LJ on Mar 27, 2024
Thank You for your 5/5 feedback, we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

6/10 Okay

Michael

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
It was a last minute boking due to a friends issue. I Thought the rooms could be a little bigger but for the last minute I really can't complain. Women at the front desk was a little rude while checking in like I was going to throw some big drug party or something. I didn't even use the pool, just to sleep in. They do have vending machines and if you're a family, they do have a nice sized laundry.
Stayed 2 nights in Mar 2024
Response from k on Mar 26, 2024
We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.

10/10 Excellent

GREER

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping
Stayed 1 night in Mar 2024
Response from LJ on Mar 24, 2024
Thank You for your 5/5 feedback, we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

2/10 Terrible

Diane, Sierra Vista

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a joke! First the price $159. Then we paid another $10 to park at the motel. The staff was rude. The best thing about the place was another family my kids played with at the pool.
Stayed 1 night in Mar 2024
Response from LJ on Mar 24, 2024
We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.

10/10 Excellent

Osvaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 2 nights in Mar 2024
Response from k on Mar 22, 2024
Thank You for your feedback,05/05 we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

4/10 Poor

chrystine

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Economical. Pillows and bed uncomfortable.
Stayed 2 nights in Mar 2024
Response from k on Mar 18, 2024
We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.

8/10 Good

Carlo

Traveled with family
Liked: Amenities
Good price/benefit.
Stayed 1 night in Mar 2024
Response from k on Mar 18, 2024
Thank you for your feedback.04/05 we greatly appreciate it

6/10 Okay

Kathleen

Traveled with family
Liked: Staff & service
Property is old. No coffee maker in the room must go to the lobby between 6-10am for coffee, no tea. Must pay extra for fridge and microwave. No Kleenex in room. Staff were friendly Pool area was nice. Housekeeping every second day.
Stayed 4 nights in Mar 2024
Response from k on Mar 22, 2024
Thank You for your feedback,03/05 we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

6/10 Okay

Anne Marie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from k on Mar 15, 2024
Thank You for your feedback,03/05 we greatly appreciate it. We look forward to seeing you again in the future.

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great affordable stay in the most desirable area of Scottsdale.
Stayed 3 nights in Mar 2024
Response from k on Mar 14, 2024
Thank You for your feedback, we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

8/10 Good

Jose, Roseville

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping and dining. Clean and quiet.
Stayed 1 night in Mar 2024
Response from k on Mar 13, 2024
Thank You for your feedback,04/05 we greatly appreciate it. We look forward to seeing you again in the future.

6/10 Okay

Kathryn

Traveled with group, Business traveler
Check in was easy and the room was adequate. Wish it had a fridge and microwave.
Stayed 2 nights in Mar 2024
Response from k on Mar 12, 2024
We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.

6/10 Okay

Melody

Business traveler
Disliked: Cleanliness, amenities
The property had beautiful flowers and landscaping. The room had dirty floors and dirty tables, and there was no sound insulation. As well, the door had visible gaps that let light in and made it feel very unsafe.
Stayed 1 night in Mar 2024
Response from k on Mar 12, 2024
We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.

2/10 Terrible

Edmond

Rude
Stayed 1 night in Mar 2024
Response from LJ on Mar 12, 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Mineive

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was German roaches infestation. Sadly we could not stay another night. Could not sleep comfortable. My husband found roaches at the head of bed broad. I still can't believe I spent $280 night.
Stayed 1 night in Mar 2024
Response from k on Mar 11, 2024
We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.And thank you for let us know

4/10 Poor

Yazirt

Traveled with family
Liked: Cleanliness, property conditions & facilities
Unfortunately the other guest where fighting all night disturbing all the other guests. We couldn’t sleep…
Stayed 1 night in Mar 2024
Response from k on Mar 8, 2024
We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.

10/10 Excellent

Chris

Liked: Property conditions & facilities
Nice
Stayed 1 night in Jan 2024
Response from LJ on Mar 7, 2024
Thank You for your 5/5 feedback, we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

4/10 Poor

wayne

It’s was north like the picture
Stayed 1 night in Feb 2024
Response from k on Mar 7, 2024
We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.

2/10 Terrible

Megan Bertoia

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. As soon as we walked into our room, we were hit with the most FOUL smell. Our sheets were stained. We heard people all night above us and out front of our door. I genuinely have never felt so unsafe and dirty in my life. Take this as a sign, and never EVER stay here.
Stayed 1 night in Mar 2024
Response from k on Mar 5, 2024
We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.

6/10 Okay

Cynthia

Traveled with family
Liked: Cleanliness
The person who checked us in was less than friendly. Although clean, the room was very small and a little more rundown than I had been led to believe. Despite having been reserved for three adults, there were not enough towels. It was very difficult to get more as there were always people waiting for service when I went to the office. The beds were comfortable and it was quiet.
Stayed 1 night in Feb 2024
Response from k on Mar 4, 2024
We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.

6/10 Okay

Evaristo

Stayed 1 night in Mar 2024
Response from LJ on Mar 5, 2024
!We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.

10/10 Excellent

Marc

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from k on Mar 5, 2024
Thank You for your 5/5 feedback, we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

4/10 Poor

Chase

Disliked: Staff & service, property conditions & facilities
Tv and mini fridge did not work. Tried to get another room and was told nothing was available.
Stayed 5 nights in Feb 2024
Response from k on Mar 5, 2024
We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.

4/10 Poor

Dallas

Business traveler
Disliked: Cleanliness, staff & service
Having to pay for parking. Pubic hair on walls of shower
Stayed 1 night in Feb 2024
Response from k on Mar 4, 2024
We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from k on Mar 4, 2024
Thank You for your feedback, we greatly appreciate it. We look forward to seeing you again in the future.

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here.
Stayed 1 night in Feb 2024
Response from LJ on Mar 2, 2024
Thank You for your 5/5 feedback, we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

8/10 Good

John. A

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a handicap room with walk in shower. They were not able to give me a handicap room. The room was excellent. I was able to park right in front of the room.
Stayed 2 nights in Feb 2024
Response from k on Mar 1, 2024
We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.

10/10 Excellent

Andra

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, quiet, peaceful very clean.
Stayed 1 night in Feb 2024
Response from k on Mar 1, 2024
Thank You for your 5/5 feedback, we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

8/10 Good

Michelle, Golden Valley

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
For a Motel 6, this was a very clean and safe location. The rooms were very nice as was the property. The only drawback is they did not have disability accessible rooms. I needed a shower chair but they did not have anything to accomodate my needs. Thankfully a maintenance guy found me a folding chair and I was able to use that in the shower. It did not have a mini fridge or microwave which was a bummer. But for the price in the area, we managed.
Stayed 1 night in Feb 2024
Response from k on Feb 28, 2024
Thank You for your feedback,04/05 we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

2/10 Terrible

Christie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is old and outdated . They charge you $10 extra just to park in their parking lot per day, otherwise you will have to park in the street. I found roaches in the unit I was in.
Stayed 1 night in Feb 2024
Response from k on Feb 28, 2024
We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.

6/10 Okay

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Yeah it’s a motel 6. Not expecting luxury. But still Disappointing considering the price. Bathrooms severely need renovating - I think there was mold on the ceiling in the shower area. And For some reason all the big network tv channels didn’t work.
Stayed 3 nights in Feb 2024
Response from k on Feb 28, 2024
We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.

2/10 Terrible

Monica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
As I can to check into my room at the front desk, the older lady was sitting in the corner. I said excuse me, and the first thing she said to me was, "Where is you ID? " You are trespassing! I need an ID from all the people you are traveling with. I told her this was my first time checking in at this particular motel. I had my niece get my husbands ID. She gave me a paper to place on in my truck. I tried to ask her if she wants information about my truck and the licence plate. As we got to the room, the beds were really hard and uncomfortable, we did not sleep very well. I heard two dogs barking that I woke up too. We just ended up gettting up early and left right away. I have never experience this with one of your facility.
Stayed 1 night in Feb 2024
Response from k on Feb 27, 2024
We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.

10/10 Excellent

Duane

Stayed 2 nights in Feb 2024
Response from k on Mar 22, 2024
Thank You for your feedback,05/05 we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

4/10 Poor

Erica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a sign in the lobby saying they have a veteran discount, I was told they could not honor it because I booked on expedia. Odd, but ok. The back of the hotel was extremely sketchy. Every night I was there I heard at least one argument outside my room during 2-6AM. There was also a car running and someone sleeping in it right in front of my room on my last night. Inside of the room was old, burns on most of the furniture/tub. If you didn't lift the drain to a certain spot the bath water wouldn't drain at all. Also I'm pretty sure there was mold in the ceiling of the bathroom. Pictures were taken. Location was nice for walking to nearby stores and the canal trail.
Stayed 4 nights in Feb 2024
Response from k on Feb 22, 2024
Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.

10/10 Excellent

Isaura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its such a nice and quiet area. So close to the mall and plenty of restaurants.
Stayed 1 night in Feb 2024
Response from k on Feb 22, 2024
Thank You for your 5/5 feedback, we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!

2/10 Terrible

Michele

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra $10 charge to park my car! Place is a dump! Seedy people all over. Noise all night. Room stunk. Bed was so uncomfortable neither of us couldn’t sleep due to springs. Terrible experience
Stayed 1 night in Feb 2024
Response from k on Feb 21, 2024
We're sorry you were unhappy ,we'll work hard to fix the issue you experienced. Thank you for your feedback.

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Feb 2024
Response from k on Feb 20, 2024
Thank You for your 5/5 feedback, we greatly appreciate it. We look forward to seeing you again in the future. Thank You for choosing Motel6!