Ratings based on 965 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2017
Terrific! Very relaxing! Would definitely return.
Comment from Hotel Management
Mar 24, 2017 by Chloe, Hotel Management
Thank you so much for your review, what a great photo! We hope to welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful property - tranquil getaway with a view

Posted Mar 4, 2017
Relaxing and beautiful hotel. I will be back - next time to enjoy the spa!
Comment from Hotel Management
Mar 9, 2017 by Chloe, Hotel Management
Thank you so much for your review. We are so pleased that you enjoyed the location and atmosphere and we look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Scottsdale

Posted Feb 27, 2017
Great room, staff very attentive. Beautiful setting
Comment from Hotel Management
Mar 9, 2017 by Chloe, Hotel Management
Thank you so much for your review, it will be our pleasure to welcome you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Beautiful Hotel

Posted Feb 23, 2017
Pros: Resort like
Cons: Room was a little dark
Location: Shopping and Mountains
I Love the decor. Great service both at front desk and restaurant. Would definitely stay here again.
Comment from Hotel Management
Mar 9, 2017 by Chloe , Hotel Management
Thank you so much for your feedback. We appreciate the insight as we are always looking for ways to improve our guest experience. It will be our pleasure to welcome you back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Omni hotel

Posted Feb 11, 2017
Lovely location and beautiful grounds. Friendly staff.
Comment from Hotel Management
Mar 9, 2017 by Chloe, Hotel Management
Thank you for your review! We are so pleased you enjoyed the location and our staff.
5 out of 5
Recommended
for Couples
by A verified traveler from Fair Oaks Ranch, TX

Nice hotel - beautiful views and grounds!

Posted Feb 9, 2017
Pros: The location, awesome mountain views, manicured grounds, beautiful swimming pools - and great room!
We were pleasantly surprised by our spacious, pool-side room - overlooking the adult only pool. The room was very quite, comfortable, and clean - and we loved the private patio area! We also enjoyed the Joya Spa - absolutely first class!
Comment from Hotel Management
Feb 10, 2017 by Chloe , Hotel Management
We are thrilled you took the time to enjoy Joya Spa as it is truly one of the great gems of our property. We hope to have the pleasure to welcome you back soon for another great stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel if price ir right

Posted Feb 8, 2017
Pros: Spa
Cons: Food
Location: Well located in Scottsdale
Well located and good facilities. Spa is a plus, quality of food is a minus (menu is small and health choices limited)
Comment from Hotel Management
Feb 12, 2017 by Chloe , Hotel Management
Thank you so much for your valuable feedback regarding your recent stay. We do apologize that you found the menu options to be limiting. Our Chef's enjoy pleasing our guests so please note that upon your return if you have any special requests or dietary restrictions they would be more than happy to accommodate them. We like to think of our resort like an extension of your home so whatever we can do to make your stay feel more like home we are happy to do. We hope we get the chance to welcome you back in the future so we can exceed all expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Outstanding Hotel

Posted Feb 7, 2017
Pros: See above
Cons: Replace mini bar fridges with fridge that are empty and you can place whatever you want in them. I haven't used a mini bar in years. Why would you?
Location: Location was right at the base of Camelback mountain. Nice view.
We stayed a weekend at the Omni for a friend's wedding. The facilities and grounds are excellent. One of the most important necessities for me when I travel is a cafe type service where I can grab a latte and croissant in the mornings. This hotel had exactly that, a nice cafe with sit down seating and easy to go meals like salads or oatmeal. The two pools were nice, too. One was adult only which is a very nice thing when your kids aren't with you. The larger family pool had the biggest hot tub I have ever seen. It was like a small pool, Both pools had drink/food service, as well. The staff was really friendly and fulfilled every request we had in a timely manner; including have a mini fridge delivered to our room.
Comment from Hotel Management
Feb 10, 2017 by Chloe, Hotel Management
Thank you so much for your valuable feedback. We are so thrilled that you enjoyed your stay with us! It was our pleasure to take care of your during your stay and we hope we get the chance to welcome you back for another relaxing stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Really beautiful, upscale hotel

Posted Dec 28, 2016
Pros: Spa is the best part. Room was very comfortable, the TV has netflix enabled so you can log into your account and watch your TV. Wifi was reliable.
Cons: Food variety in the restaurants & honestly, better pricing / better portions. It was so overpriced. Spa staff should immediately address rowdy guests.
Location: I didn't venture out much b.c the hotel was so amazing. If you do 1 thing, visit Taliesin West (Frank Lloyd Wright's winter home) about 13 miles out.
I came here for Christmas, on a solo trip to get away from everything and everyone. It was nice. Beautiful grounds, very comfortable room (bed was heavenly). One of my pet peeves is crappy towels and this hotel has good towels. The food (from both on-site restaurants) was good but overpriced. The crowning glory of this place is definitely the spa, you cannot miss this. I spent the entire day there, you can use the sauna, steam room, etc. while waiting for your next appointment in various lounges/quiet rooms. Lockers were nice, showers, they even have razors, shaving cream. So many towels everywhere. It was great.
Comment from Hotel Management
Dec 29, 2016 by Chloe, Hotel Management
We are so glad you enjoyed your time with us at the property and the spa! We apologize that rowdy guests weren't immediately addressed as we never want one guests experience to interfere with another. We do hope to welcome you back to the Omni Scottsdale in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great relaxation!

Posted Dec 23, 2016
Went here for a quick 3 night get away. The spa is phenominal and the service is impeccable everywhere. The view from the spa terrace is something to be experienced in person I have attached a picture which is breathtaking. Room was spacious clean and bathroom was large and comforting for a pregnant wife. The food @ prado was also very good. The only thing I could nitpick on would be the menu is limited when it comes to food options.
Comment from Hotel Management
Dec 29, 2016 by Chloe , Hotel Management
We are so thrilled you enjoyed your recent stay with us. What great photos as well!