Ratings based on 449 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Beautiful hotel, very central and the nicest staff

Posted Aug 24, 2015
Everything was perfect, the location was spot on and the staff couldn't have been nicer and more helpful. Rooms were also very nice and I'd defiantly recommended this hotel and come again if I were to visit Phoenix. The only downside is that the pool is a bit small and shallow but it's by no means an issue.
Comment from EPC
Aug 26, 2015 by Devin, EPC
Thank you, Katie! I love hearing such great things about our staff. We will see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Aug 24, 2015
Pros: The decor
Location: Right in the heart of Phoenix...just great!!
Fun and relaxing! I will definitely be back the next time I am in town!
Comment from EPC
Aug 26, 2015 by Devin, EPC
Perfect combination! See you next time.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Beautiful hotel; closest one to Chase Field.

Posted Aug 10, 2015
We like to attend Diamondbacks games at Chase Field. We have stayed at each of the Phoenix Downtown Hotels in the last 2 years. The Palomar was an incredible experience. Loved the close proximity to Chase Field, the ultra modern facilities and extremely helpful and courteous staff.
Comment from EPC
Aug 22, 2015 by Devin, EPC
Thank you for staying with us! We will see you for another game next year!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2015
Great upscale hotel near sporting venues, great eateries and best of all a free wine /sangria bar from 5:00 to 6:00 PM
Comment from Hotel Management
Aug 5, 2015 by Devin, Hotel Management
Ah yes, Bill.... Our glorious Social Hour. So glad you could enjoy it with us! Thank you for the review!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel and location to Chase Field

Posted Jul 26, 2015
Wonderful hotel and location. Within walking distance of Chase Field and restaurants. Easy to reach airport via light rail system.
Comment from Hotel Management
Jul 29, 2015 by Devin, Hotel Management
The light rail is our best friend! Thank you for the great review!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hip, nice staff, too much parfume spray in rooms

Posted Jul 20, 2015
Great experience, great price. Stayed in July. Blue Hound Rest. has a fantastic bar tender named Bobby. He will fix you a wonderful paring of drink and desert. Made my trip.
Comment from Hotel Management
Aug 5, 2015 by Devin, Hotel Management
Bobby is the best! … We will certainly pass on the kudos. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome as always.

Posted Jul 18, 2015
Great location. Clean & modern. Best place to stay in downtown Phoenix.
Comment from Hotel Management
Jul 29, 2015 by Devin, Hotel Management
Brian, 5-Stars! Thank you for choosing us!
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland, New Zealand

Great Hotel if you want to be downtown

Posted Jul 16, 2015
Pros: Clean, nice staff, location, only 20 dollar taxi ride from airport.
Location: I think if you want to shop then this is not the location for you. If you want to do museums, business or go to a game or show, probably great choice
Stayed here as it was literally 5 blocks to the theatre were we had a concert. Pool area lovely (shame about the hot wind in July). Room was spacious and coffee machine delivered on request.
Comment from Hotel Management
Jul 29, 2015 by Devin, Hotel Management
Thank you for the great review! We love being so close to all of the great concerts and events in the area... Hopefully we will see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2015
It was wonderful! My daughter and I came to Phoenix to watch the Diamondbacks for 4th of July. We wanted a hotel within walking distance. The service and staff was excellent!
Comment from Hotel Management
Jul 16, 2015 by Devin, Hotel Management
Thank you for spending the holiday with us! We appreciate the feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2015
Service was above and beyond. I am completely happy with the hotel and its employees. I would definitely stay again. This is the hotel that I will always stay at when visiting Phoenix, AZ.
Comment from Hotel Management
Jul 16, 2015 by Devin, Hotel Management
Nailed it! This is what we love to hear. Thank you for choosing to stay with us and for sharing your experience. See you soon!