Nice Hotel, beautiful surroundings
Posted Nov 21, 2016 on Orbitz
When my husband, and I checked in, the room we were given was did not reflect the room that was shown on line. It was VERY small, the carpet was dirty, and the bathroom door was a pocket door, that did not close completely. I called the front desk asking to be moved to a room that reflected the room that they show on their website. I was told that they were completely sold out for that night, however, they could move us the following night. We had no choice other than to accept this. The following day, we were moved to a room that was just as the room they advertise on their website. The following nights were very comfortable. I was told that they would compensate with a voucher for the restaurant on site, however, they did not follow through with this offer.