Ratings based on 98 Verified Reviews

3.2 out of 5
65% of guests recommend
3.4 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
Recommended
for Everyone
by A verified traveler from Long Beach, CA

Hotel close to the freeway.

Posted Dec 15, 2016
Pros: Close to Cracker Barrel and Red Dragon, love those restaurants.
Cons: Better soundproofing.
Location: Went for a 70th B-Day and the hotel was very close. Easy to find.
I had reserved a king size bed and was given a queen. When I questioned this I was told that this happens a lot when a third party (Expedia) is used. The freeway noise was considerable and only dampened when the refrigerator turned on. I was relocated and was given two queen size beds and told that I could not change again. Bad start but the rest of the stay went well with the rest of the staff being both courteous and professional.
Comment from Hotel Management
Dec 19, 2016 by Quality Inn , Hotel Management
Dear thank you for your review, we apologize for not meeting your expectations. Come back and let us deliver a great experience.
1 out of 5
by A verified traveler from Washington Michigan

I would not recommend staying here.

Posted Nov 14, 2016
Pros: The front desk attendant was very kind and upgraded our room since we had such a bad experience with Expedia. Expedia took over an hour on the phone to make reservation and charged my credit card twice. We ended up leaving the hotel and checking into another hotel because Expedia screwed up our reservation and did not make it for enough days.
Cons: The room could have been cleaner and the furniture was dated and not comfortable
Location: Not the best Not the worst just ok. Our room backed up to the I-10 Freeway and we heard traffic al night.
Comment from Hotel Management
Nov 17, 2016 by Qualitu Inn Team , Hotel Management
Dear Bob; thank you for taking the time to provide us with your feedback, we hope we can take your candid words and make your stay a great experience.
3 out of 5
Recommended
for Everyone
by A verified traveler from las cruces nm

Nice hotel average room

Posted Nov 6, 2016
Location: Just quick stop overnight.
The rooms are OK clean but not fancy. Neighborhood is fine. Easy off and on the freeway. Freeway noise not a factor quiet at night.
Comment from Hotel Management
Nov 7, 2016 by Quality Inn Team , Hotel Management
Dear Bosque we at Quality Inn want to thank you for providing us with feedback. I hope we have the opportunity to earn all 5 stars on your next visit.
2 out of 5
by A verified traveler from Georgia

This was a Motel NOT Hotel.

Posted Nov 4, 2016
Pros: NOTHING. ITS NOT FOR WIDOW OR SINGLE WOMEN. More like a Truck Stop
Cons: NOTHING I DID NOT STAY. FEAR WAS IN MY HEART.
Location: UNKNOWN
Upon arrival I was Upset. This was a Motel NOT a Hotel like I expected.You enter the room from Outside. I am a Widow traveling alone. It was Scary to say the least. I DID NOT STAY ONE even though I PAID. Photos of Hotel is miss leading.
Comment from Hotel Management
Nov 7, 2016 by Quality Inn , Hotel Management
Dear Anonymous here at Quality Inn our guest safety is our number 1 priority. I wish you could of stayed and experience our great staff and friendly guests.
3 out of 5
by A verified traveler from US

Posted Oct 23, 2016
Staff was great. Hotel is well worn and could use some maintenance.
Comment from Hotel Management
Oct 31, 2016 by Quality Inn Team, Hotel Management
Dear E......Thank you for your candid feedback, we will certainly pass those along. Our # 1 goal is guess satisfaction. I hope you visit us soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Scottsdale, United States of America

Decent competitively priced w/friendly staff

Posted Oct 18, 2016
Hotel just a basic hotel, overall clean, rooms with frig/micro/coffeemaker. Nothing too fancy. Very close to I-10 so if the hum of traffic bothers you stay on the south side of the property. But it's a good value for a very competitive price, and the staff is very friendly and helpful. They let me switch rooms after checking in and let me check out at noon no problem no questions asked, and they seemed to care about my stay there being good.
Comment from Hotel Management
Oct 18, 2016 by Quality Inn Team, Hotel Management
Hi Nick thank you for your feedback, it was our pleasure serving you, comeback soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Walton Beach, FL

Excellent value

Posted Sep 14, 2016
Cons: Could use new mattresses that are less lumpy.
While the bed was a bit lumpy, the sheets were clean and soft. The room has excellent AC, was is important when its 100 F outside. The staff was very helpful and polite, from check in to check out. Great location, right off the interstate, but no noise from it inside the room.
Comment from Hotel Management
Sep 28, 2016 by Quality Inn Team , Hotel Management
Dear Wendy thank you for taking the time to provide us with your valued feedback. We hope to see you back again on your next visit to the city of the sun.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Room

Posted Aug 28, 2016
Room had not been cleaned. Had reserved a king bed and got downgraded to a queen.
Comment from Hotel Management
Sep 6, 2016 by Quality Inn Team , Hotel Management
Dear Squeaker: Thank you for your feedback, we will certainly use your feedback to continue delivering a great experience to all.
3 out of 5
Recommended
for Everyone
by A verified traveler from california

Great for the price

Posted Aug 15, 2016
THE Hotels exterior and room interior needed some up grading, however the staff was wonderful and the beds were comfortable.
Comment from Hotel Management
Sep 6, 2016 by Quality Inn Team, Hotel Management
Thank you for staying with us, we will certainly pass your feedback along to the right channels. Visit us again soon!
1 out of 5
by A verified traveler from calif

Next to the freeway and lots of locals hanging out

Posted Aug 6, 2016
Staff were great however rooms very dated and beds very uncomfortable due to being used a lot. I ended up canceling rest of stay and going to another motel after seeing drugs sold in parking area. Sorry
Comment from Hotel Management
Aug 10, 2016 by Quality Inn Goodyear, Hotel Management
Dear Expedia Traveler We hope you give us an opportunity to deliver a great & safe stay, here at Quality Inn Goodyear our guests safety comes first, Thank you for your comments.