Ratings based on 556 Verified Reviews

3.9 out of 5
80% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2017
Hotel is close to where I needed to be and provided good service and good value.
2 out of 5
by A verified traveler

Posted Feb 6, 2017
Pros: Price
Cons: Breakfast!!!
Fair hotel--comfortable enough for the price. Very poor breakfast--room too small, food selection dreadful--some kind of egg dishes with grits--no meats or potatoes. No fresh or cut fruit and I could not find a banana. Orange juice was synthetic tasting --and not cold. Very nice biscuits but no rolls, English muffins or bagels--only plain bread and tiny, bland muffins. Hotel pool right off lobby and breakfast room--kids coming and going with wet suits and feet--soaked lobby floor and elevator. Made for dangerous conditions. Apparently no one told them (so they said) about towels so they just didn't bother drying off!
4 out of 5
Recommended
for Everyone
by A verified traveler

The Quality Inn

Posted Jan 19, 2017
Pros: Comfortable beds.
Cons: New flooring
Location: Phoenix and the surrounding cities are spread out so the location was ok but seemed to be 20 or more minutes from anything we wanted to do.
The Quality Inn was nice. Breakfast was average. The beds and pillows were very comfortable. The hotel could use a new rug throughout.
4 out of 5
Recommended
for Everyone
by A verified traveler from IN

Great stay

Posted Jan 3, 2017
Luis at front desk was extremely helpful, courteous and always with a smile
5 out of 5
Recommended
for Everyone
by A verified traveler from ElPaso, Texas

Close to Grand Avenue

Posted Dec 13, 2016
Although this Property was about 3/4 mile from Grand Avenue, it was very nicely located and very quiet. We used to stay on Grand Avenue on our way to Laughlin but will stay at this facility in the future. Very Readonable price for a great stay at the Quality Inn & Suites of the Sun Cities!
4 out of 5
by A verified traveler

Convenient and clean hotel w. good breakfast

Posted Nov 30, 2016 on Hotels
Very good, clean hotel located in a convenient spot in Surprise, AZ.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 30, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Nov 29, 2016 on Hotels
Room AC was very tempermental and showed temp in room about 10 below what it actually was. Minifridge had loud hum. Bed was comfortable, but had small square pillows to use as only pillows
3 out of 5
by A verified traveler

Posted Nov 24, 2016 on Hotels
Not very comfortable for elderly/disabled folks. Bathroom cramped. Toilet low to the floor. Table wobbly. Ceiling fan wobbly and missing screws. No extra bedding or pillows in room.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels