A total mess. They should give me a refund....
Posted Apr 18, 2016
Checked in to room to find crushed crackers under bed, Childs toy and cracker behind bathroom door, sour milk in fridge.
Was moved to another room. Could not get card to open door after 7 trips to front desk.
Moved to another room. Door kept jamming. Strike plate was loose. Tightened it myself with screwdriver so I wouldn't have to deal with it.
A poorly maintained hotel in need of a
On the positive side, staff was friendly, helpful and apologetic for the problems. Said we should get a free night but lacked authority to make it happen.
Felt sorry for the staff having to deal with problems due to an aging and poorly maintained facility.
Recommend they visit the Staybridge a couple of miles East to see how a motel should be operated and maintained.
NO EXCUSE for walking into a room that wasn't clean. Makes me wonder if they changed the sheets or cleaned the toilet......where is the accountability for the cleaning staff. Someone would be looking for a job if I was manager...