Hello David, Thank you for taking the time to complete our guest survey. The staff and I at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with clean rooms and all the comforts of home, so I am disappointed to see that was not achieved for you. We value you as our guest and appreciate your business. We hope that you will have a better stay in your future travels. Sincerely, Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Virginia. The staff and I at the Red Roof Inn Phoenix North - I-17 at Bell Rd appreciate your 3/5 score following your stay. I am happy that our pleasant staff, easy check in and the other highlights pleased you. However, you stated that the smell in the hallways, the broken poolside chairs and the other listed issues hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments have been shared with management in an effort to address your concerns. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Paul,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Phoenix North - I-17 at Bell Rd. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 3/5 score. You indicated that you were unsatisfied with the up keep of the property. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Makiah,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Phoenix North - I-17 at Bell Rd. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the location needing repairs and unclean floors. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Kathleen,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Phoenix North - I-17 at Bell Rd and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Angie,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Phoenix North - I-17 at Bell Rd. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our nice and helpful staff. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Letticia,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Phoenix North - I-17 at Bell Rd. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 3/5 score. You indicated that you were unsatisfied with tv not working also shampoo and conditioner not being to your liking. To uphold our company's high standard your encounter will be shared with management. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Ruby,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Phoenix North - I-17 at Bell Rd. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 3/5 score. You indicated that you were unsatisfied with the tv not working and keys not working. To uphold our company's high standard your encounter will be shared with management. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Carole,Thank you for taking the time to tell us about your experience at the Red Roof Inn Phoenix North I-17 at Bell Road. I am very sorry that your stay was less than satisfactory unpleasant interaction you had with our staff and issues with your reservation. This is nowhere near the standard of service that we uphold for our staff or our hotel. I have escalated your concerns to have them reviewed. Thank you for sharing your concerns and I hope you will have a better experience in your future travel.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Marlene, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Phoenix North - I-17 at Bell Rd and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you, Cassi, for telling us about your stay at the Red Roof Inn Phoenix North - I-17 at Bell Rd. I am disappointed you had a less than satisfactory experience, prompting your 3/5 score. The situation you described regarding the door that barely closed, the odor you described, the unclean bathroom along with the other concerns mentioned are truly regrettable. I am very sorry for your experience. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated in the future. Thank you again for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Dear Joshua,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Phoenix North - I-17 at Bell Rd. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our location being convenient in being in close proximity to places. You indicated that you were unsatisfied with A/C not working and no extra pillows nor blanket. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Joce,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the great staff, clean room and quiet location. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear William, Thank you for taking the time to tell us about your experience at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the possible mold you described, the lack of cleanliness you highlighted along with the other issues mentioned. I have shared your feedback with upper management to ensure your satisfaction. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Raquel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD and are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Dennis,I am pleased to have had you as our guest at our Red Roof Inn Phoenix North I-17 at Bell Road. Your 5/5 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Juan,Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. We do appreciate you out the missing amenity that impacted your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Hello Oscar, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Jeanette, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD regarding the quiet room and comfortable beds. It is to my knowledge that the property has nearby restaurants such as Waffle House and Denny's. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hello Rohit, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD and are disappointed to see your score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Stacy, Thank you for taking the time to tell us about your experience at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the condition of the bedspread you described, the area not being up to your standards along with the other concerns mentioned. our feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Tarig, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. I, recognize that the absence of the basic amenities can significantly impact a person's experience and we sincerely apologize that yours was impacted as a result of this. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Querida Edy,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn Phoenix North - I-17 en Bell Rd. Apreciamos sinceramente sus comentarios y lamentamos mucho que no haya quedado satisfecho con su experiencia. Usted indicó que no estaba satisfecho con el lavabo y el mantenimiento del baño, lo que le dio una puntuación de 2/5. Red Roof se esfuerza por brindar a los huéspedes todas las comodidades del hogar, por lo que me decepciona saber que nos quedamos cortos con usted.Tomaremos en consideración sus comentarios para realizar cambios que mejoren la experiencia de nuestros clientes. Esperamos que elija quedarse con nosotros nuevamente para que podamos tener la oportunidad de brindarle una mejor experiencia.Atentamente,TiannaRed Roof ManagementRediResponse Specialist

Dear Mitchell,Thank you for taking the time to tell us about your experience at the Red Roof Inn Phoenix North - I-17 at Bell Rd. Please accept our sincerest apologies for the lengthy check in process. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

Dear Dan,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Phoenix North - I-17 at Bell Rd and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Jesus,Thank you for taking the time to tell us about your experience at the Red Roof Inn Phoenix North I-17 At Bell Road. I am sorry that your experience did not meet your expectations, as you indicated that there was an issue with the AC and an odor in your room. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Matthew,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Phoenix North - I-17 at Bell Rd. It's great to see that you were pleased with the convenience our location brought to your travels. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Dear Lorena,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Phoenix North - I-17 at Bell Rd. It's great to read that everything went well throughout your stay, resulting in your 5/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Martha. The staff and I at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD appreciate your 5/5 score. I am happy to hear that you found the shower pressure and parking to be great, our hotel to be quiet, and our location to be easily accessible. However, I am sorry to hear that the issue regarding the towels, the size of your room, and the other concerns highlighted dampened your experience. As it relates to the missing fridge, our records indicate that you booked a 2 Full Bedded room which does not include that feature. Should you wish to have that amenity on your next stay please consider selecting a Deluxe 2 Full Bedded room.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Very truly yours, Sharma Red Roof Management RediResponse Specialist

Dear Shawna,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our staff to be friendly, location to be quiet and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Christina, Thank you for taking the time to tell us details about your experience at the Red Roof Inn Phoenix North - I-17 at Bell Rd. We strive to provide guests with the best customer service and all the comforts of home, so it was rewarding to read that your room was satisfactory, the customer service provided by our staff and the convenience of our location, prompting your 4/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Your satisfaction is our greatest reward, and we can t wait to welcome you back for another enjoyable stay at Red Roof.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Carol, Thank you for taking the time to tell us about your stay at the Red Roof Inn Phoenix North - I-17 at Bell Rd. I am disappointed that your experience did not meet your expectations. You indicated you were unsatisfied with the comfort of the pillows and the unfriendliness of the staff. Please accept our sincerest apologies for the impact this had on your visit. Feedback from our guests is always welcome and your comments will be taken into consideration as our Red Roof team strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Stacie, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Phoenix North - I-17 at Bell Rd. We are sorry you had a less than satisfactory experience, prompting your 2/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Dear Veronica, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Phoenix North - I-17 at Bell Rd. Please accept our sincerest apologies as it seemed your stay felt short of your expectation due to the situation you described regarding the uncleanliness of the room, the possible noise disturbance and the other concerns you mentioned which might have hindered your stay. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our Red Roof team to ensure improvements are made.Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Shawn, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD and I saddened your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Teresa, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Phoenix North - I-17 at Bell Rd. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Debra,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. It's great to hear that you found our staff to be friendly, check-in to be easy and all the other positive features you highlighted. However, I sincerely apologize for the lack of cleanliness of the room, the carpet not being to your liking and all the other issues which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

Dear Paul,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be great, quiet and all the other positive feature you highlighted. However, I sincerely apologize for the upkeep of the location. Feedback from our guest is always welcome as we strive to continuoulsy improve the quality of our guest services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello James, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Phoenix North - I-17 at Bell Rd. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 5/5 rating. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Rolaine,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. However, I sincerely apologize for the situation you mentioned regarding the toilet and the other issues which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

Hello Alphonso, Thank you for taking a moment to complete our survey at our hotel Red Roof Inn Phoenix North - I-17 at Bell Rd. We are delighted to hear that you had a wonderful experience during your stay with us and the value to price ratio met your expectations, prompting your 5/5 rating. Our Red Roof team takes great pride in providing exceptional service and ensuring that all our guests have a memorable visit. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back on your next visit.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you, Taneshia, for telling us about your stay at the Red Roof Inn Phoenix North - I-17 at Bell Rd. I am disappointed that your experience was less than ideal due to the room not being to your liking and the air conditioning not being able to work. Please accept our apologies for any inconvenience this may have caused. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems we have fell short with you, so I have notified management of your feedback in an effort to fully address your concerns. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Gary, Thank you for taking the time to tell us about your stay at the Red Roof Inn Phoenix North - I-17 at Bell Rd. I am glad you were pleased with our convenient location and our friendly and helpful staff. However, I am disappointed that your experience did not meet your full expectations, as you indicated that the hotel was old and showing some wear along with the other concerns mentioned. Please accept our sincerest apologies for the inconvenience caused by the issues you highlighted. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Thank you again for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Dear Brandon,I appreciate you sharing your feedback following your stay at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the odor you described and the other issues which hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Red Roof Management

Thanks for sharing your feedback with us, Jodienne. The team at our Red Roof Inn Phoenix North - I-17 at Bell Rd was saddened to see that we failed to provide you with a satisfactory stay. You stated that the lack of a bathroom fan and the worn laminate flooring, along with your other concerns hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We wish you all the best with your stays in the future.Best wishes,Red Roof Management

Hi Jessica,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Phoenix North - I-17 at Bell Rd with us. It was so rewarding to see that we earned your perfect score with our huge and soft beds, along with our nice rooms and friendly staff. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

Hello Joseph, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Thank you for taking the time to tell us about your experience at the Red Roof Inn Phoenix North - I-17 at Bell Rd, Andrew. I am sorry that your experience did not meet your expectations. You stated that the worn rooms and the broken tiles, along with the other highlighted issues hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,Red Roof Management

Hello Amanda,Thank you for sharing with us. Your review of the Red Roof Inn Phoenix North - I-17 at Bell Rd was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,Red Roof Management

Hi Pauline,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn Phoenix North - I-17 at Bell Rd. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management