Ratings based on 860 Verified Reviews

4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great magic show

Posted Apr 8, 2017
Magic mike was the highlight I had several issues with mos communication the entertainment seemed to make it a little better
Comment from Hotel Management
Apr 9, 2017 by at, Hotel Management
We are so glad that you enjoyed your stay. We hope you will stay with us again. Safe Travels!
5 out of 5
Recommended
for Everyone
by A verified traveler from Lexington, SC

Final Four!

Posted Apr 8, 2017
Pros: Beautiful lobby, bar area with tv's, & outdoor area inside the looby.
Location: Westgate was right out the door and provided plenty of bars/restaurants.
We stayed here for the Final Four and we couldn't have made a better choice. Others stayed for less elsewhere, but the spike in Uber rides during this time wasn't worth it. The hotel staff welcomed FinalFour fans with high-fives & handshakes. Check-In was quick and easy. The security provided during this busy time was visible. The room had ample space and was comfortable. Hotel Bar and outdoor common area was set up nicely with games, plenty of chairs & tables, food/drinks close by, and the big screen set up for the big game. Well done Renaissance. I would highly recommend this place when traveling to Glendale/Phoenix.
Comment from Hotel Management
Apr 11, 2017 by at, Hotel Management
Brian, We are so glad that you enjoyed your stay during the Final 4! We hope that you will stay with us the next time you are in Glendale! Safe Travels!
5 out of 5
Recommended
for Everyone
by A verified traveler

So glad we stayed here

Posted Apr 6, 2017
We came for the NCAA championship weekend. Was slightly hesitant due to some less than favorable comments read on various sites. I feel for those that had bad experiences but ours could not have been more pleasant. The hotel staff were beyond friendly and helpful. The room was large and clean. Pool area was great. Breakfast buffet was yummy and worth the price. Used valet parking (same price as do-it-yourself) and they were available 24 hours. Offered bottled waters when we came and went. Room service food was excellent and super fast. Painless check-in and out. ONLY complaint was the lack of small free weights in the gym - had 10s and then went up to 25s and beyond. Otherwise, an excellent resort!!
Comment from Hotel Management
Apr 9, 2017 by at, Hotel Management
Carmen, So glad you enjoyed your stay during the tournament. If you are in the area again, please stay with us again. Safe Travels!
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Extremely close to arena, stadium and entertainmen

Posted Mar 28, 2017
Hotel is right next to the arena, stadium and entertainment. We faced entertainment area during a motorcycle show so it was quite noisy. Lots of choices of restaurants.
Comment from Hotel Management
Mar 28, 2017 by AT, Hotel Management
jmp, Thanks for your comments on your most recent stay. We hope if you are in the area that you stay with us again. Safe Travels
4 out of 5
Recommended
for Other
by A verified traveler from Fargo, ND

Sports fans - YES

Posted Mar 17, 2017
Pros: Staff, location, amenities.
Cons: The room decor is stale but not bad.
Whether it's Cardinals football, Coyotes hockey or baseball spring training, this hotel has a lot to offer. Close to the venues, outlet mall, bars and restaurants all within easy walking distance. It could use a little updating an a larger pool area but the staff is very helpful and friendly and parking is easy. Bar, restaurant, coffee shop and outdoor courtyard made it an easy place to hang out.
Comment from Hotel Management
Mar 20, 2017 by AT, Hotel Management
Rick, Thanks again for your kind words about your stay. We hope that if you are in the Glendale area you stay with us again. Safe Travels!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Great Location

Posted Mar 16, 2017
Pros: Location and comes across as an upscale hotel even though it was moderately priced.
Cons: Walls are thin and when other guests let their room doors close on their own it shakes all the walls. Very annoying.
Location: Hockey arena and outdoor mall next door.
I stayed here due to its convenient location between the stadiums for spring training baseball.
Comment from Hotel Management
Mar 20, 2017 by AT, Hotel Management
Eric, Thanks for your great feedback. We hope that you come back and see us again for whatever reason you are in the area for! Safe Travels!
4 out of 5
Recommended
for Everyone
by A verified traveler from idaho

Great location to Westgate

Posted Mar 14, 2017
Hotel was gorgeous. Staff was very friendly and courteous. Had breakfast every morning at hotel and it was very good. Westgate and Tanger mall is within walking distance. Valet parking staff was incredible. Only complaint is the bed in our roomeeting was too firm.
Comment from Hotel Management
Mar 14, 2017 by AT, Hotel Management
k, Thank you for the feedback on your most recent stay. We hope that if you are in the Glendale area that you stay with us again. Safe Travels!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Best Location

Posted Mar 13, 2017
Location was the best, rite next to the Westgate. It's only a 5min drive to Dodger Spring Training and next door to the Gila River Arena and Cardinal Stadium. It's the best location for a sports fan.
Comment from Hotel Management
Mar 14, 2017 by AT, Hotel Management
Alessandro, We're glad you enjoyed your stay with us. We hope to see you again soon! Safe Travels!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Gila Ridge Arena

Posted Mar 1, 2017
Very short walk to Gila Ridge Arena and all the restaurants. Extra costs for parking and internet.
Comment from Hotel Management
Mar 1, 2017 by AT, Hotel Management
Thank you for your feedback. I will be sure to share this with our team. We hope to see you again soon. Safe Travels
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location to stadium

Posted Feb 24, 2017
It is conveniently located near the Cardinals stadium. There are many restaurants in the area as well as a very nice outlet mall.
Comment from Hotel Management
Feb 24, 2017 by AT, Hotel Management
Thank you for your kind comments, we hope that you will come stay with us again.