Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
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Reviews of Residence Inn Phoenix Glendale Sports & Entertainment District

3 out of 5
Residence Inn Phoenix Glendale Sports & Entertainment District
7350 N Zanjero Blvd, Glendale, AZ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 523 out of 725 reviews" "
Rating 8 - Good. 134 out of 725 reviews" "
Rating 6 - Okay. 35 out of 725 reviews" "
Rating 4 - Poor. 14 out of 725 reviews" "
Rating 2 - Terrible. 19 out of 725 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2024
Response from Jen on Apr 14, 2024
Thank you for staying with us. We hope to see you again next time you're in the the Glendale area.

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great area with a lot of shopping within walking distance
Stayed 1 night in Mar 2024
Response from Jen on Apr 14, 2024
Thank you for staying with us. We hope to see you again next time you're in the the Glendale area.

6/10 Okay

Latasha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jen on Apr 7, 2024
Thank you for staying with us.

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property and it's location close to restaurants and entertainment 😁
Stayed 1 night in Mar 2024
Response from Jen on Mar 31, 2024
Thank you for staying with us. We look forward to seeing you again next time you are in the area.

10/10 Excellent

Stuart, MAPLE VALLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jen on Apr 1, 2024
Thank you for staying with us.

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, suite was very clean and beds were comfortable. Kitchen was great and the complimentary breakfast was wonderful. I would stay again. Expedia is a wonderful app. if you want to save money and stay at a nice place.
Stayed 1 night in Mar 2024
Response from Jen on Mar 31, 2024
Thank you for staying with us. We look forward to seeing you again next time you are in the Glendale area.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
This property is within walking distance to the stadium and the Westgate entertainment district.
Stayed 2 nights in Mar 2024
Response from Jen on Mar 31, 2024
Thank you for staying with us. We look forward to seeing you again next time you are in the Glendale area.

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms.
Stayed 6 nights in Mar 2024
Response from Jen on Mar 11, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect walking distance to the stadium and restaurants. Will definitely stay here again!
Stayed 2 nights in Dec 2023
Response from Jen on Mar 3, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service 👍
Stayed 1 night in Feb 2024
Response from Jen on Feb 19, 2024
Thank you for staying with us. We look forward to seeing you again next time you are in the Glendale area.

10/10 Excellent

Val

Liked: Cleanliness, staff & service, property conditions & facilities
Quality and amenities
Stayed 3 nights in Feb 2024
Response from Jen on Feb 12, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

8/10 Good

Jaden

Stayed 1 night in Feb 2024
Response from Jen on Feb 12, 2024
Thank you for staying with us.

10/10 Excellent

jack tyler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, the facility is very nice and clean. The pool was excellent. I cant say enough, this place is really great.
Stayed 2 nights in Jan 2024
Response from Jen on Feb 6, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Elaine

Stayed 1 night in Jan 2024
Response from Jen on Mar 22, 2024
Thank you for staying with us.

6/10 Okay

Nikki

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property was old, not maintained well And needs a remodel
Stayed 1 night in Jan 2024
Response from Jen on Jan 30, 2024
Thank you for staying with us.

8/10 Good

Leeanna

Response from Jen on Jan 30, 2024
Thank you for staying with us.

6/10 Okay

David

Traveled with family
Location was great. Service was lacking
Stayed 6 nights in Dec 2023
Response from Jen on Jan 30, 2024
Thank you for staying with us.

10/10 Excellent

Marsha

Stayed 4 nights in Dec 2023
Response from Jen on Jan 30, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

6/10 Okay

Hal

No heat in room
Stayed 1 night in Dec 2023
Response from Jen on Jan 5, 2024
Thank you for staying with us. I'm sorry for the issue you experienced with the heat. I have informed the maintenance team about your concerns. Once again thank you for staying with us.

8/10 Good

Blair

Traveled with family
Liked: Cleanliness
Charge $5.00 a day to park, not mentioned, and bathroom doors in room we not closable.
Stayed 5 nights in Dec 2023
Response from Jen on Jan 5, 2024
Thank you for staying with us.

6/10 Okay

Natalie

Stayed 1 night in Dec 2023
Response from Jen on Feb 6, 2024
Thank you for staying with us.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Jen on Dec 30, 2023
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Randall

Stayed 2 nights in Dec 2023
Response from Jen on Dec 28, 2023
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Jen on Dec 27, 2023
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

8/10 Good

Andrea

Stayed 5 nights in Dec 2023
Response from Jen on Jan 30, 2024
Thank you for staying with us.

10/10 Excellent

Matthew

Stayed 1 night in Dec 2023
Response from Jen on Dec 25, 2023
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

VICTOR J

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay again
Stayed 2 nights in Dec 2023
Response from Jen on Dec 23, 2023
Thank you for staying with us. We look forward to seeing you next time you are in the area.

2/10 Terrible

Susanna

Traveled with family
Disliked: Property conditions & facilities
We liked the location to the Westgate District. It was an easy 10-15 min walk; well-lit with nice sidewalks. The thermostat in the room was amazingly dysfunctional. The room was 66° when we arrived. I changed the thermostat to heat the room, and we left for the evening. When we came back several hours later the room had warmed by 1 degree. I tried to get the thermostat to register warm air, was unsuccessful and turned it off. I could hear the fan blowing all night but couldn’t find any way to turn it off - the thermostat already registered off. Was woken up at 5:30 because I was cold - the thermostat registered 58°. I tried again to get the room warmer and was finally successful. By the time we left at 9:30, the room hadn’t reached the set temperature and cold air was blowing again. One of the worst nights I’ve had. We’ll never stay at this Residence Inn again.
Stayed 1 night in Dec 2023
Response from Jen on Dec 10, 2023
Thank you for choosing Residence Inn. I'm sorry you had an issue with the thermostat in your room. I will forward your concerns to our maintenance team. Thank you again.

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jen on Dec 10, 2023
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Trevi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall in all categories
Stayed 1 night in Nov 2023
Response from Jen on Dec 3, 2023
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Jen on Dec 3, 2023
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Gordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, extremely clean, new condition, safe area.
Stayed 2 nights in Nov 2023
Response from Jen on Nov 24, 2023
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

8/10 Good

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of a strange layout, had to walk down several long hallways from front desk/dining area to end where our room was located. Was clean, felt safe, parking was all around building so we used back entrance locked door mostly. Our room must have had a teenage boy living on the couch, the whole thing smelled like feet :( Used lots of Lysol, wished I had fabric spray.
Stayed 2 nights in Nov 2023
Response from Jen on Nov 13, 2023
Thank you for staying with us. I'm sorry about the smell. I will let the housekeeping team know so they may address the issue. Thank you again. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across the street several food places to eat and entertainment
Stayed 1 night in Nov 2023
Response from Jen on Nov 13, 2023
Thank you for staying with us. We hope to see you again next t9ime you are in the area.

4/10 Poor

Bryan

Traveled with family
Disliked: Staff & service, room comfort
Way overpriced
Check in person not friendly, was unaware of a parking fee and an additional 20 hold in case I charged something to my room. It seems excessive. The room was ok but not worth 175 dollars a night.
Stayed 1 night in Nov 2023
Response from Jen on Nov 13, 2023
Thank you for staying with us.

10/10 Excellent

Milena

Stayed 1 night in Nov 2023
Response from Jen on Dec 3, 2023
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Jeri Sue

Stayed 5 nights in Nov 2023
Response from Jen on Dec 3, 2023
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jen on Nov 5, 2023
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Aaron

Stayed 1 night in Nov 2023
Response from Jen on Nov 24, 2023
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jen B. on Oct 31, 2023
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

8/10 Good

Pieter

Liked: Amenities
liked all
Stayed 2 nights in Oct 2023
Response from Jen B. on Oct 29, 2023
Thank you for staying with us.

10/10 Excellent

julius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe
Stayed 2 nights in Oct 2023
Response from Jen on Oct 17, 2023
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, and closed to all the action
Stayed 1 night in Oct 2023
Response from Jen on Oct 15, 2023
Thank you for staying with us. We hope to see you again when you are in the Glendale area.

4/10 Poor

Jason

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
First when checking in the lady at front desk was not compassionate just stickle for rules that made my wife feel like she was doing something wrong. She called me upset. I added her to the reservation so she could check in. Very easy to do it did not require all the grief she was given. Then she gave us an accessible room. It was not what we reserved! Be wary of this place
Stayed 1 night in Sep 2023
Response from Jen B. on Oct 1, 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was friendly. Clean rooms.
Stayed 2 nights in Sep 2023
Response from Jen on Sep 26, 2023
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jen on Sep 26, 2023
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jen B. on Sep 2, 2023
Thank you for staying with us.

10/10 Excellent

Connie

Stayed 3 nights in Aug 2023
Response from Jen B. on Sep 2, 2023
Thank you for staying with us.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Robust Area. Attentive Staff. Great Breakfast. I have stayed in numerous Residence Inn's...This is my favorite so far.
Stayed 1 night in Jun 2023
Response from Jen B. on Jun 25, 2023
Thank you for staying with us. We look forward to seeing you again next time you are in the area.

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Jen B. on Jun 22, 2023
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.