Property amenity

Reviews of Residence Inn by Marriott Phoenix Goodyear

3 out of 5
Residence Inn by Marriott Phoenix Goodyear
2020 N Litchfield Road, Goodyear, AZ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 150 out of 224 reviews" "
Rating 8 - Good. 56 out of 224 reviews" "
Rating 6 - Okay. 12 out of 224 reviews" "
Rating 4 - Poor. 3 out of 224 reviews" "
Rating 2 - Terrible. 3 out of 224 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge, El Paso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location!
Stayed 2 nights in Feb 2024

6/10 Okay

Dana

Traveled with partner
Liked: Cleanliness
Room location was by bike system road and heard a lot of traffic noise
Stayed 1 night in Feb 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Dec 2023

4/10 Poor

Wayne

Stayed 1 night in Dec 2023

10/10 Excellent

Rhina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Roger

Stayed 4 nights in Dec 2023

6/10 Okay

Bonnie

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent. Fully stocked kitchen . Clean and well maintained
Stayed 5 nights in Nov 2023

10/10 Excellent

Brian, Denver

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I’m in town. It’s clean and comfortable. Friendly and welcoming staff. Close to plenty of food options. And the price is right compared to other places in the area.
Stayed 1 night in Sep 2023

10/10 Excellent

Jorge, El Paso

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff is friendly and efficient, the areas of opportunity are: Carpets need to be replaced in rooms and elevators, as well as other items in the rooms.
Stayed 2 nights in Sep 2023

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay
Stayed 1 night in Sep 2023
Response from Residence Inn Staff on Sep 4, 2023
That's amazing to hear, we loved having you here and hope to see you again! Have a great day!

10/10 Excellent

Dean

Stayed 2 nights in Aug 2023

10/10 Excellent

Wayne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Nelson

Stayed 4 nights in Jun 2023

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Looks great, needs improvement
Sink and tub did not drain, received two wake up calls in the middle of the night that I did not request, could not adjust temperature in the room, it was hot and stuffy, bed and pillows we uncomfortable, woke up with sore hips and shoulders.
Stayed 1 night in May 2023

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice area and friendly staff.
Stayed 1 night in May 2023

10/10 Excellent

Wade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Heliry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 1 night in Apr 2023

10/10 Excellent

Anthony

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Hotel was clean, check in was easy, well taken care of, friendly staff, good area and location. In a nice part of town.For the next part of my stay I'm in a different hotel and it's not as good. Would rather be staying at this hotel. Would recommend and would stay again.
Stayed 1 night in Mar 2023

10/10 Excellent

Ramiro

Stayed 1 night in Mar 2023

10/10 Excellent

Pete

Stayed 5 nights in Mar 2023

8/10 Good

Mark August

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, good parking and centrally located. Hotel is across the street from Palm Valley Golf Course, near several other courses. Easy access to Goodyear ballpark.
Stayed 4 nights in Mar 2023

10/10 Excellent

Lupie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Away From Home
It was wonderful comforting and inviting the employees were very sweet. Breakfast was yummy. All the cleaning ladies were nice and welcoming. Will be coming back thank you all!
Stayed 4 nights in Jun 2022

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities
No
Stayed 1 night in Jun 2022

10/10 Excellent

stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and front desk very nice
Stayed 1 night in May 2022

10/10 Excellent

margie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The front desk staff were so friendly and accommodating. The hotel was located within walking distance from shopping and restaurants. The rooms were big and clean.
Stayed 1 night in Mar 2022

10/10 Excellent

Jamey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

ROGER

Liked: Cleanliness, room comfort
This hotel appears to be about 25 years old and everything is clean, but it also needs a refresh. Breakfast was just OK, the warming dishes for the buffet did not keep the food hot and often the coffee was only lukewarm.
Stayed 14 nights in Feb 2022

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Feb 2022

10/10 Excellent

Martha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J
Stayed 1 night in Jan 2022

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jan 2022

10/10 Excellent

melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not clean
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff. Not very good breakfast. No choices on hot foods.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating
Stayed 1 night in May 2021

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After making reservations, I broke my ankle, and they graciously accommodated us with a room that made it much easier for me. Clean, roomy, very kind. Thank you.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

10/10 Excellent

Mirna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful; particularly the front desk employees.
Stayed 4 nights in Dec 2020

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chose this hotel because of Marriott’s reputation during Covid. They have adapted service well, providing take away breakfast.
Stayed 1 night in Dec 2020

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bring back breakfast, and I love the staff and property
Stayed 1 night in Sep 2020

10/10 Excellent

Andi, Mesquite Nevada

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Coronavirus friendly I felt safe being their! Thanks
Stayed 5 nights in Jun 2020

2/10 Terrible

C

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saw 5 employees and none of them wore masks. Even the overnight front desk guy that came in our room to remove a SCORPION. When I checked out, I asked about Marriotts mask policy and she said she didn't know about a policy. This is a location where there is currently a mask law. I realize some employees could have medical conditions but highly unlikely that 5 of 5 have conditions and do not know there is a law and very likely a Marriott policy.
Stayed 1 night in Jun 2020

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family stay
Great stay.
Stayed 2 nights in Jun 2020

8/10 Good

Jeremiah

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good clean place for my family to stay the night. The A/C could not cool the suite adequately enough so that was a bit frustrating. Otherwise it was a nice enough place to stay the night.
Stayed 1 night in May 2020