Full-size fridge, microwave, oven, stovetop

Reviews of Sonesta ES Suites Scottsdale Paradise Valley

3 out of 5
Sonesta ES Suites Scottsdale Paradise Valley
6040 N Scottsdale Rd, Paradise Valley, AZ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 524 out of 768 reviews" "
Rating 8 - Good. 181 out of 768 reviews" "
Rating 6 - Okay. 47 out of 768 reviews" "
Rating 4 - Poor. 8 out of 768 reviews" "
Rating 2 - Terrible. 8 out of 768 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

VERONICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family vacation
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 27, 2024
Veronica, it's heartening to hear that Sonesta ES Suites Scottsdale Paradise Valley was a perfect match for your family vacation. We strive to provide an exceptional experience for all our guests, and we're so pleased that you enjoyed your stay. We look forward to welcoming you and your family for more memorable moments in the future.

10/10 Excellent

Lisa R

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 16, 2024
Lisa, it's terrific to hear that you had a delightful stay at Sonesta ES Suites Scottsdale Paradise Valley. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 2 weeks. It was very quiet and staff was wonderful and helpful. Breakfast was great every day and someone always asking if you need anything! Laundry room was clean and easy to use. Pool is very nice. All in all a nice experience
Stayed 14 nights in Feb 2024

10/10 Excellent

Michael Harvey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent base for all kinds of activities and dining.
Stayed 7 nights in Feb 2024
Response from Customer Service on Mar 7, 2024
Michael, thank you for your valuable feedback. It's wonderful to hear that your stay at the Sonesta ES Suites Scottsdale Paradise Valley served as a fantastic hub for activities and dining experiences. We strive to offer our guests a convenient and versatile location and we're glad to note we hit the mark with you. We look forward to welcoming you back in the future.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice.
Stayed 5 nights in Feb 2024
Response from Customer Service on Mar 2, 2024
Robert, it's wonderful to hear that our team members at Sonesta ES Suites Scottsdale Paradise Valley made a positive impression during your visit. They'll be pleased to hear you appreciated their kindness. We welcome the opportunity to serve you again in the future.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, full kitchen, bbq area, great pool, spa and bed was comfortable 👌
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 24, 2024
Sherry, it's wonderful to hear how much you enjoyed your stay at Sonesta ES Suites Scottsdale Paradise Valley. We're thrilled that the equipped kitchen, barbecue area, and our excellent recreational facilities matched your expectations. We're also glad to know that you found our beds to be comfortable. We hope to have the pleasure of your stay again in the near future.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The suite was large, updated and very clean. The kitchen had some stainless steel cookware which was a real plus…most rentals have damaged teflon. The staff made us feel so welcomed. Everything about our stay there was excellent.
Stayed 7 nights in Feb 2024
Response from Customer Service on Feb 18, 2024
Catherine, it's fantastic to hear such positive feedback about your stay at Sonesta ES Suites Scottsdale Paradise Valley. We're thrilled you appreciated the spacious, modern suites and the high-quality kitchen features. It's equally wonderful to know that our team members helped make you feel welcome. We strive to provide excellent experiences, and it seems we succeeded with your visit. Looking forward to hosting you again in the future!

8/10 Good

Sateesh

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overalll, good. clean property, friendly front desk staff
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 16, 2024
Sateesh, we appreciate your feedback on your recent stay at Sonesta ES Suites Scottsdale Paradise Valley. It's delightful to hear your praise for our well-maintained premises and courteous front desk team members. Thank you for choosing us, and we hope to serve you again soon.

8/10 Good

Paula

Traveled with partner
Liked: Amenities
Rooms seemed a bit dark. Room cleaning not always satisfactory. Crumbs left on floor in kitchen area. Would be nice to have coffee and tea available all day in lobby.
Stayed 22 nights in Jan 2024
Response from Customer Service on Feb 15, 2024
Paula, thank you for sharing your experience at Sonesta ES Suites Scottsdale Paradise Valley. We're glad you stayed with us. We note the feedback about the lighting and room cleanliness, and our team is addressing these points. Your suggestion to extend the availability of coffee and tea in the lobby throughout the day is also duly noted. We continually strive to enhance the guest experience. We're looking forward to welcoming you back for an even better stay.

10/10 Excellent

Michael, Broomfield

Liked: Cleanliness, staff & service, property conditions & facilities
Everyrhing was great
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 12, 2024
Michael, thank you for the wonderful feedback! We're ecstatic to know your stay at Sonesta ES Suites Scottsdale Paradise Valley met your expectations. Our team members strive to provide an optimal experience for all of our guests. Looking forward to welcoming you back in the future!

10/10 Excellent

Julie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed outdoor pool and hot tub.
Stayed 3 nights in Jan 2024
Response from Customer Service on Feb 8, 2024
Julie, we are thrilled to hear that you enjoyed the outdoor pool and hot tub at Sonesta ES Suites Scottsdale Paradise Valley. We hope to see you again soon for another relaxing visit. Thank you for your wonderful review.

10/10 Excellent

Kimberly Marsh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff has been extremely kind and helpful. My room was inviting and lovely. Sheets and towels smelled good. The room was quiet and breakfast was good. Thank you!
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 4, 2024
Kimberly, it's wonderful to hear that you had such an enjoyable stay at Sonesta ES Suites Scottsdale Paradise Valley. We're thrilled our team members contributed to your experience and you found the room to be cozy and quiet. Your kind words on our pleasing scents of sheets and towels, as well as our breakfast, are appreciated. We can't wait to welcome you back for another inviting and comfortable stay.

10/10 Excellent

Leticia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the two bedroom suites with two bathrooms. Awesom for our little family. The staff is friendly and it’s clean and close to everything. It’s definitely a great experience!
Response from Customer Service on Feb 3, 2024
Leticia, thank you for your fantastic review of Sonesta ES Suites Scottsdale Paradise Valley. We're delighted to hear that you found our two-bedroom suite perfect for your family's needs. Our team members strive to maintain a clean environment and provide friendly service; knowing we achieved this during your stay is immensely rewarding. We're also glad to hear you found our convenient location beneficial. Your compliments truly motivate us! We look forward to your next stay with us for another great experience.

8/10 Good

Kenneth, LEXINGTON

Disliked: Cleanliness
No room clean up 3 days extended room one night and would not clean room
Stayed 1 night in Jan 2024
Response from Customer Service on Feb 1, 2024
Kenneth, it's regrettable that you experienced some difficulties with housekeeping during your extension. We aim to maintain a high standard of cleanliness and your feedback provides us with an opportunity to assess our procedures. We appreciate your stay at Sonesta ES Suites Scottsdale Paradise Valley and thank you for your feedback as we continually aim to improve our guest experience.

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been coming to this property since 2009, first for work and now for a bit of a winter getaway. What has remained true through the years and ownership changes is the friendliness of the staff. This spot is great as it is close to many food and shopping options.
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 29, 2024
Deborah, thank you for your ongoing support for Sonesta ES Suites Scottsdale Paradise Valley. We're absolutely thrilled to have been welcoming you since 2009, both for work and for relaxing winter getaways. It's rewarding to know that our team's consistent friendliness has been a stand-out feature during your stays. We're also delighted that you appreciate our prime location near several food and shopping establishments. We look forward to welcoming you back in the near future!

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and accommodating. We ran into some issues with our flights changing and they worked with us on early check in and late check out, which was great. The breakfast was super good, the rooms clean. Overall it was a great stay and we definitely will be back!
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 27, 2024
Sarah, it's wonderfully encouraging to hear about your positive experience at Sonesta ES Suites Scottsdale Paradise Valley. Our team members always aim to be helpful and accommodating, and it's fantastic to see they achieved that during your stay. We're delighted you enjoyed the breakfast and found the rooms well-maintained. We eagerly anticipate your return. Thank you for this delightful feedback!

8/10 Good

amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival
Stayed 6 nights in Jan 2024
Response from Customer Service on Jan 25, 2024
Amanda, thank you for choosing Sonesta ES Suites Scottsdale Paradise Valley for your recent stay. It sounds like your visit didn't start as smoothly as it could have. We take note of this area for improvement while also working towards enhancing every guest's experience. We hope to see you again and have another opportunity to serve you better.

10/10 Excellent

Michael

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Customer Service on Jan 22, 2024
Thank you for the 5/5 rating, Michael!It's excellent you enjoyed your time at Sonesta ES Suites Scottsdale Paradise Valley so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service at reception desk & in the breakfast area. They truly seemed to enjoy their jobs. Breakfast was also excellent. Comfortable & spacious rooms. We’ll be back!
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 19, 2024
Robert, it's heartening to know you appreciated the warm hospitality of our team members at the reception and breakfast area at Sonesta ES Suites Scottsdale Paradise Valley. We're pleased that the breakfast and room comforts were to your liking too. We eagerly anticipate your return, ensuring your next experience is as welcoming as the previous one.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 13, 2024
Barbara, we're thrilled you enjoyed your stay at Sonesta ES Suites Scottsdale Paradise Valley. Thank you for your rating — we look forward to welcoming you back soon on your next visit. Safe travels!

10/10 Excellent

Brandon, South Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well done for families and convenient with good space
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 13, 2024
Brandon, we're thrilled to hear your stay at Sonesta ES Suites Scottsdale Paradise Valley met your expectations. Our team members are committed to delivering a tidy environment with ample room, particularly for families and we're glad to note we hit the mark with you. It's pleasing to know that you found our location to be convenient too. We look forward to welcoming you and your family back for another enjoyable stay.

10/10 Excellent

David

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 13, 2024
David, thank you for your 5-star Expedia rating for Sonesta ES Suites Scottsdale Paradise Valley. We appreciate your support and look forward to welcoming you back for another outstanding experience.

10/10 Excellent

Scott, Syracuse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! We loved the two bedroom room.
Stayed 4 nights in Dec 2023
Response from Customer Service on Dec 30, 2023
Scott, thank you for your review! We're delighted to hear that you enjoyed the location of Sonesta ES Suites Scottsdale Paradise Valley and found our two-bedroom room to your liking. Your positive feedback is greatly appreciated. We're looking forward to welcoming you back in the future.

10/10 Excellent

amy

Liked: Cleanliness, property conditions & facilities
Front desk and breakfast staff were lovely and elevated our stay, couldn’t do enough to help us. Would stay again. Thank you
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 30, 2023
Amy, it's delightful to hear you had an pleasant experience at Sonesta ES Suites Scottsdale Paradise Valley. The friendly assistance of our front desk and breakfast team members appears to have made a difference to your stay. With such a harmonious experience, we're already looking forward to your next visit!

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amentities versus price are proportional
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 28, 2023
Gabriela, we're delighted to hear that you found value in your stay at Sonesta ES Suites Scottsdale Paradise Valley. We continuously strive for balance in offering guest amenities that are commensurate with pricing. We hope to welcome you back again soon.

10/10 Excellent

COURTNEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 28, 2023
Courtney, it's delightful to know you found our team members at Sonesta ES Suites Scottsdale Paradise Valley to be pleasant. We appreciate your commendation and looking forward to welcoming you back for another exceptional experience.

10/10 Excellent

Jerome

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was very nice and clean. It was a quiet location too.
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 26, 2023
Jerome, it's wonderful to hear that you appreciated the serene and well-maintained setting at Sonesta ES Suites Scottsdale Paradise Valley. We pride ourselves on maintaining top-notch cleanliness and tranquility for our guests, and we are glad that these aspects were up to your expectations. Thanks for your glowing Expedia review, and we're looking forward to welcoming you back soon.

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did a one night stay while driving my son to Scottsdale for Air Force Training. This place was in an excellent location and the staff was great. Thank you much..
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 16, 2023
Matthew, it's delightful to know that your brief stay at Sonesta ES Suites Scottsdale Paradise Valley proved enjoyable! Providing an ideal location and a friendly team who enhance the guest experience is our goal. Your kind words of appreciation are much appreciated. We fervently hope for the opportunity to welcome your family back should your son's training bring you back to Scottsdale. Safe travels!

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time I've stayed at this property,, but it will not be the last. I will be recommending this property for others to use and I will stay here when I am back in Scottsdale. It is close to an office that I use when I am up in the area and is close to Dining and Shopping options.
Stayed 3 nights in Dec 2023
Response from Customer Service on Dec 16, 2023
James, thank you for choosing Sonesta ES Suites Scottsdale Paradise Valley during your recent visit. It's wonderful to hear that our location served you well for your business and leisure needs. We appreciate your high recommendation and look forward to welcoming you back when you return to Scottsdale. Safe travels until we meet again.

8/10 Good

Chiayi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Customer Service on Dec 14, 2023
Chiayi, thank you for choosing Sonesta ES Suites Scottsdale Paradise Valley. It's great to see that your stay was enjoyable. We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 11, 2023
Alexander, thank you for choosing to stay at Sonesta ES Suites Scottsdale Paradise Valley. The team is thrilled to hear that you've had a fantastic stay. We hope to see you again for another stellar experience!

8/10 Good

Panfilo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This unit is large enough for 4 people. 2 bedrooms with bathroom for each. Good location at Scottsdale. Highly recommended.
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 8, 2023
Panfilo, it's a pleasure to hear you had a satisfactory experience during your stay at Sonesta ES Suites Scottsdale Paradise Valley. We're happy to hear our spacious suite accommodations and prime location met your needs. We appreciate your recommendation and look forward to welcoming you back soon.

8/10 Good

Ira

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023
Response from Customer Service on Dec 5, 2023
Ira, it's great to hear that you had a good experience with us at Sonesta ES Suites Scottsdale Paradise Valley. As we always work to improve, we'd appreciate any further feedback about your stay. We hope to serve you again in the future.

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, close to dining and shopping. Excellent staff Great breakfast
Stayed 4 nights in Nov 2023
Response from Customer Service on Nov 30, 2023
Briana, we're thrilled to hear you found value in your stay at Sonesta ES Suites Scottsdale Paradise Valley. Our location's proximity to restaurants and shopping venues is indeed an advantage. We're also pleased that our team members impressed you with their service and that you savored the breakfast. We look forward to welcoming you back the next time you're in Scottsdale.

10/10 Excellent

Allen

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2023
Response from Customer Service on Nov 20, 2023
Allen, thank you for your lovely words. It's heartwarming to hear you had an exceptional stay at Sonesta ES Suites Scottsdale Paradise Valley. We eagerly await your next visit.

10/10 Excellent

pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean rooms , great facilities and excellent staff! So convenient to fashion square, oly town or north Scottsdale ! Breakfast was fresh and served with a smile . I’ ll be back!
Stayed 1 night in Nov 2023
Response from Customer Service on Nov 17, 2023
Pam, it's delightful to hear that you found the accommodations at Sonesta ES Suites Scottsdale Paradise Valley to be spacious and pristine. We are also pleased that our prime location offered convenience for your excursions. Our team always aims to serve breakfast with warmth and joy and it's wonderful to know that your stay reflected this! We can't wait to welcome you back for another pleasant stay.

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Customer Service on Nov 17, 2023
Katherine, thank you for your outstanding rating of Sonesta ES Suites Scottsdale Paradise Valley. We're thrilled you enjoyed your stay and look forward to welcoming you back soon!

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Customer Service on Nov 17, 2023
Alberto, thank you for selecting Sonesta ES Suites Scottsdale Paradise Valley. It's wonderful to know you enjoyed your stay with us. We appreciate the positive rating and look forward to welcoming you back in the future.

10/10 Excellent

Lynne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were excellent and the accommodations were very clean and comfortable.
Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 11, 2023
Lynne, it's delightful to hear that you found your stay at Sonesta ES Suites Scottsdale Paradise Valley to be comfortable and clean. We're thrilled you appreciated the excellence of our team members. We appreciate your wonderful review and hope to serve you again in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A reasonable place to stay in Scottsdale
This was a great place. Very convenient and easy to get to. The suites were quite large and the bed was very comfortable. It was very quiet for being on a busy Street.
Stayed 1 night in Nov 2023
Response from Customer Service on Nov 10, 2023
It's heartening to know that Sonesta ES Suites Scottsdale Paradise Valley met your expectations. We're delighted you appreciated the convenient location, spacious suites, and serene atmosphere irrespective of the busy surroundings. Your comfort is our top priority and it's wonderful to hear you found the bed accommodating. Welcome back anytime your travels bring you to Scottsdale!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Customer Service on Nov 10, 2023
Patricia, it's wonderful to hear you had a top-notch experience at Sonesta ES Suites Scottsdale Paradise Valley! We're greatly appreciative of your support and we look forward to welcoming you back in the future.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and accomodating, especially Mike at the front desk. He gave us many great options for our stay!
Stayed 1 night in Nov 2023
Response from Customer Service on Nov 6, 2023
William,We greatly appreciate your feedback regarding your recent stay at Sonesta ES Suites Scottsdale Paradise Valley. It's wonderful to hear that our staff, particularly Mike at the front desk, left a positive impression by being friendly and accommodating during your visit. Providing excellent service is always our goal, and we will continue to work hard to ensure your future experiences with us are equally enjoyable. Thank you for your kind words and for choosing our hotel for your stay.

10/10 Excellent

Mertcan

Stayed 1 night in Nov 2023
Response from Customer Service on Nov 23, 2023
Mertcan, it's wonderful to see that your stay at Sonesta ES Suites Scottsdale Paradise Valley left a positive impression. We sincerely appreciate your rating and your support. Remember, our dedicated team members are always here to ensure your next visit is just as memorable. Thank you!

2/10 Terrible

Christian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property old
Stayed 3 nights in Oct 2023
Response from Customer Service on Oct 31, 2023
Christian, we understand that you found our property to show signs of age. It's important to us that our guests enjoy their stay and we will ensure your feedback is taken into account. We're always working on improvements and we value your insight.

10/10 Excellent

delores

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 2 nights in Oct 2023
Response from Customer Service on Oct 31, 2023
Delores, thank you for this succinct, yet positive review. Here at Sonesta ES Suites Scottsdale Paradise Valley, we strive to fulfill our guests' expectations. We're thrilled you found your stay enjoyable and hope to see you again!

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Service on Oct 31, 2023
Ricardo, thank you for your excellent rating of Sonesta ES Suites Scottsdale Paradise Valley. It's heartening to know that your stay was an enjoyable one. We're looking forward to welcoming you back soon. Safe travels.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Close to everything and super helpful and friendly staff! Thank you!
Stayed 3 nights in Oct 2023
Response from Customer Service on Oct 30, 2023
Larry, it's a delight to hear you enjoyed your stay at Sonesta ES Suites Scottsdale Paradise Valley. We're glad you found our location easily accessible and our team members supportive and hospitable. We appreciate your kind words and hope to welcome you back soon.

10/10 Excellent

Kyle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2023
Response from Customer Service on Oct 30, 2023
Thanks for the perfect rating, Kyle!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Sonesta ES Suites Scottsdale Paradise Valley.Have a wonderful day!

8/10 Good

Lisa

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Average but disappointing for the price
We were put in a non smoking room that had definitely been smoked in a lot. We are non smokers and could smell it immediately. Rooms needed to be updated, staff was very friendly.
Stayed 2 nights in Oct 2023
Response from Customer Service on Oct 23, 2023
Lisa, thank you for your feedback. We sincerely regret any discomfort you experienced from the lingering smell. We're also aware of the need for updates and are currently working on improvements. It's great to hear you found our team members amicable. At Sonesta ES Suites Scottsdale Paradise Valley, we strive to ensure our guests have an enjoyable and comfortable stay. We hope to have the opportunity to demonstrate this on your next visit.

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area, room layout, and breakfast were wonderful. The staff was very pleasant. We just had a loud upstairs neighbors that staying moving around at 3am.
Stayed 1 night in Oct 2023
Response from Customer Service on Oct 22, 2023
Angela, it's fantastic to hear that you enjoyed the pool area, room layout, and breakfast at the Sonesta ES Suites Scottsdale Paradise Valley. We're also delighted that our team members made a positive impression on you. As for the noise from upstairs, we understand that this may have impacted your stay and for that, we are truly sorry. We hope this won't deter you from choosing to stay with us again in the future. Your comfort is our top priority.