Ratings based on 642 Verified Reviews

3.8 out of 5
86% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenx, AZ

Great location close to public transportation

Posted Jun 22, 2017
The staff is very friendly and professional. Always there to help
Comment from Hotel Management
Jun 27, 2017 by Mark, Hotel Management
Dear Kenny, good to hear that you liked our staff and yes we are always here to help. Thank you for your response hope to see you again. Mark/Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

OK hotel...price good

Posted May 11, 2017
Pros: staff helpful
Cons: towel racks!!
one night....key card often did not work...no towel racks in bathroom!!
Comment from Hotel Management
May 15, 2017 by Mark, Hotel Management
Dear, Guest Thank you for providing your feedback for your recent stay. Our friendly staff is waiting to welcome you again. Sorry for inconvenience not working lock key card some time your key card with other electronics. Devices it s make demagnetize your key But we take note for our management team for evaluation-Mark/Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Family Motel

Posted May 8, 2017
Pros: Location.
Location: Phoenix Convention Center, State Government, Sun and Diamond Back Stadiums.
When in for business, this one is close to where you need to be. A good, clean motel in downtown Phoenix.
Comment from Hotel Management
May 9, 2017 by Mark, Hotel Management
Dear, Brett, Thank you for your recent stay with us and taking time for your feedback. We glad you enjoyed our location and price you paid. Hope to see you again. Thank you -Mark/Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Downtown location

Posted Apr 14, 2017
Pros: Location
Cons: They need a security pad by the back door like they have in the front.
Location: Downtown! Near everything! Minutes away from freeway, food, bars etc...
I stayed four nights. Staff was aways nice. Room was always ready when I returned in the evening. No Bugs! Clean. A little worn with age in spots, (shower rod) but nothing unusual. Location was perfect for me, only two blocks from my sons apartment! Near everything.
Comment from Hotel Management
Apr 15, 2017 by Mark, Hotel Management
Thank you for taking the time to write a review about your stay. We are pleased to see you enjoyed your stay at our hotel. Thank you again and we look forward to serving you again in the future. Rodeway Inn Downtown-Mark/Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near Comerica

Posted Apr 11, 2017
Great to be 1 or 2 nights if your planning to attend an event in Comerica Theatre
Comment from Hotel Management
Apr 13, 2017 by Mark, Hotel Management
Dear, guest thank you for your feedback and rating for your recent stay.Mark/Manager
4 out of 5
by Patricia

Posted Mar 28, 2017 on Hotels
Not bad at all, location was great
Comment from Hotel Management
Mar 29, 2017 by mark, Hotel Management
Thanks for taking the time to provide the great review from your stay with us We appreciate the feedback as we are always looking to improve the stay experience. The location in downtown Phoenix is fantastic while still being able to hide away in the hotel when needing a rest. All the best! Mark /Manager Rodeway inn Downtown
3 out of 5
by A verified traveler from Durham, NC

Management too lackadaisical

Posted Mar 25, 2017
I stayed here for one night and switched to another hotel which I planned beforehand. You get what you pay for and it was relatively cheap. It's not walkable to downtown at night or at least I wouldn't. They have an odd set up with the entrance separate from the rooms and you have to put in a code to get through this gate to the rooms. I had to wait 15 minutes to get into my room when I checked in. When I finally asked to use the restroom, suddenly the room was "ready" although the manager was spraying some chemical in the room when I walked in. That being said it was clean and fine with a good WiFi connection.
Comment from Hotel Management
Mar 27, 2017 by Mark, Hotel Management
We’re sorry you were unhappy - we had some plumbing issues in our rooms and after hours the maid was not there the manager went himself to make the room ready for you as a guest we’ll work hard to fix the issue you experienced. Thanks for letting us know.Mark /Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Basic motel run by hardworking, helpful people

Posted Mar 21, 2017
I can't pretend that this place is in any way luxurious, but I needed a cheap place to stay in central Phoenix, and this was absolutely fine. The staff were friendly and helpful, the room was basic but clean, and everything worked (air con, TV, hairdryer, switches)- which is more than I can say for some other motels I stayed in on this trip. The location isn't great but it's handy for Downtown Phoenix and the light rail.
Comment from Hotel Management
Mar 22, 2017 by Mark, Hotel Management
Ed, It is wonderful to see you enjoyed our hotel during your stay. Thank you for all the kind comments in your review. Thank you again and we look forward to your future return.Mark/Manager
5 out of 5
by Loren R

Posted Mar 20, 2017 on Hotels
Comment from Hotel Management
Mar 23, 2017 by mark, Hotel Management
Thank you for being our guest at Roadway inn - Phoenix - Downtown. It's so nice to know you enjoyed your stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Mark/Manager
5 out of 5
by Britt

Great location with excellent management

Posted Mar 19, 2017 on Hotels
Central location with great managers. The room was very clean and the big screen HDTV was nice. Fridge and microwave worked fine and the breakfast had lots of choices. Since I was gone most of the day, I don't really know about the noise level from the street. It was quiet at night. I was on the second floor facing Van Buren. It had a balcony facing the parking lot. The staff went out of their way to help you out when needed.
Comment from Hotel Management
Mar 21, 2017 by mark, Hotel Management
Thank you for your wonderful review of Rodeway inn Downtown - Phoenix . We are delighted you had a great stay and you especially enjoyed the Convenient of your locations. Your satisfaction means the world to us! Thanks again, we look forward to your return. Sincerely, Mark/Manager