Ratings based on 690 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Aug 27, 2015
Very peaceful and romantic setting. Great getaway for couples. Small and intimate pool setting. Leave the kids at home!
Comment from EPC
Aug 28, 2015 by sescobedo, EPC
Thank you for your 5 star review of Royal Palms! We are so glad you enjoyed our intimate and romantic resort. We look forward to welcoming you back the next time you need a getaway!
2 out of 5
by A verified traveler

Disappointed

Posted Aug 13, 2015
I was to have an upgrade. The upgrade was a normal room right on the busiest street in Paradise Valley. When I told them it was unacceptable and they wanted a $25.00 up charge per night.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Excellent hotel. Vintage yet updated.

Posted Aug 10, 2015
Overall very good experience. Nice rooms (beds very soft and pillows all feather) so the beds could use an update. Other than that, the common areas, spa and pool were all awesome. I would highly recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler from C

quaint boutique hotel in the desert

Posted Aug 5, 2015
This quaint hotel has amazing staff. Professional, courteous and genuine. The size of the property makes getting around easy, and if by the pool you've realized your book is in the room- it's only a minute away. The grounds are beautifully treed and manicured, flowers abound, great view of the mountains, and many books and crannies to sit and enjoy the surroundings. They have a nice collection of artwork on property so take a stroll and absorb its cultural feel. Old brick and classic Spanish architecture will add to your traditional and quiet Scottsdale vibe.
3 out of 5
Recommended
for Couples
by A verified traveler from Arizona

Nice but 4 Star quality.

Posted Aug 4, 2015
Pros: The staff was great!
The hotel staff was awesome! The pool was smaller than I thought it was going to be. We live in Phoenix and decided to do a Staycation. Thank goodness for discounted rates in the summer because I wouldn't pay peek season rates for this resort.
Comment from EPC
Aug 28, 2015 by sescobedo, EPC
Thank you for your comments about our attentive and dedicated staff! We do hope that you will give Royal Palms another try as our intimate property provide for a very relaxing retreat.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 31, 2015
Pros: Everythin
Cons: Nothing
Awesome, amazing cannot wait to go back! Best service staff and facilities. Quiet peaceful and relaxing!
Comment from EPC
Aug 28, 2015 by sescobedo , EPC
Thank you for your wonderful comments! We are so happy you enjoyed the service provided by our staff as well as the amenities on property. We look forward to welcoming you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Romantic Overnight Stay

Posted Jul 16, 2015
Pros: The Royal Palms has an array of wonderful areas to relax and enjoy the sounds and beauty of their gardens.
Cons: The bar menu could be extended for those who do not have such a gourmet taste.
Location: The location is easy to find and pleasant. It is very near to Old Scottsdale as well as the zoo and botanical gardens.
Wonderful overnight stay. We loved the variety of exotic and natural birds that live and entertain in the trees around the hotel. The staff can not do enough for you. They were always pleasant.
Comment from Hotel Management
Jul 24, 2015 by sescobedo, Hotel Management
Thank you for your review! We have shared your kind comments about our staff with the entire team. We are also in the process of updating our menus in T.Cook's and the Mix Up Bar so we hope you will enjoy the new offerings the next time you visit. We look forward to seeing you then!
5 out of 5
Recommended
for Everyone
by A verified traveler from p

Awesome casita!

Posted Jun 30, 2015
What an amazing resort! It's a historical hotel from 1929 and has been redone to perfection! The staff was amazing and everyone was so attentive to our needs. Super close to restaurants and shops. Loved the pool and spa as well! Can't wait to stay again. Loved the small size of the resort- great for a weekend away with my mom!
Comment from Hotel Management
Jun 30, 2015 by sescobedo, Hotel Management
Thank you for your wonderful review of our historic estate! We will pass along your kind comments to all of our staff and look forward to welcoming you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Gainesville, VA

Oasis in the desert.

Posted Jun 29, 2015
We found the Royal Palms to be an outstanding hotel. From the location, the service, and the comfort of the rooms. It can't be beat.
5 out of 5
Recommended
for Couples
by A verified traveler from Big Rapids, MI

1920's Oasis

Posted Jun 19, 2015
Pros: I loved the character, the grounds, the services, the overall helpfulness of the staff.
Cons: The internet is spotty at times and very weak if you chose to do wireless on the property.
Location: The desert botanical gardens aren't too far away and there are all types of parks and food to go try.
I had an exceptional time at the resort and found it a great place to come back to at the end of the day. I came looking to find a new place to live and had a blast swimming at night and just walking the grounds. There were excellent staff with plenty of recommendations should I need it and it was an excellent place to stay. I would highly recommend it.
Comment from Hotel Management
Jun 30, 2015 by sescobedo, Hotel Management
Thank you for your wonderful review! We are thrilled that you enjoyed your time at our resort and hope you will visit us often when you live nearby.