Amazing Staff & Grounds, Buildings / Décor dated
Posted Feb 14, 2017
This is such a hard review to write in the right way .... ALL the staff at Royal Palms was amazing during our stay and don't want to take anything away from them.. The grounds are beautiful and amazing. Facilities and Décor are outdated. We got "one of their nicest rooms" and carpets beginning to look worn / dirty., The Spa is very overpriced for the level of the staff / services. I'm not a spa "snob" - but am experienced traveler / spa goer and the providers / services were NOT 5 star unfortunately,
Overall, pricey for what you get but a nice place -just needs major updating without losing the charm / service.