Relaxing but beware of extra charges
Posted Sep 6, 2016
Everything was wonderful. Our room was great, the staff at the pool were friendly. My only complaint is when we checked out and received our bill, there were several extra charges that we did not have and I Had to call several times to get them to correct our bill. We took things from the mini bar. For example, the wine was $35, and we were charged $45. They said there was a $7 tax fee and a $3 restock fee. We were also charged for a charger we never asked for. We took a beer and chips from the mini bar that should have been $11, but with all their hidden fees, it was $35 for both. They did update our bill after I called to complain, but this should not have happened. We received a bill when we checked out and then hours later we received another bill with additional charges that were added without our knowledge. Everything at the end was worked out, just unnecessary.