Ratings based on 1,249 Verified Reviews

4.1 out of 5
82% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Beautiful

Posted Apr 24, 2017
Pros: Quiet, clean, friendly.
Cons: Not sure I have advice on that.
Location: Shopping walkable. Musical INstrument Museum, Butterfly museum not far.
Very comforable and friendly amoshphere - including the lovely nature - so many birds, trees and even a few bunnies and two ducks to enjoy the pool with. Anything that connects us with nature is a plus. Two big flavored water coolers in lobby much appreciated and advice to keep very hydrated in the hot and very dry climate.
Comment from Hotel Management
Apr 24, 2017 by sb, Hotel Management
We appreciate reading your wonderful feedback. We take pride in your landscaping so are happy you are a nature lover! Thanks for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

The rooms are like condos and town homes.

Posted Apr 24, 2017
Pros: Comfort, sleep, and the pools.
Cons: Parking for check-in is not user friendly.
Location: I attended my nieces wedding. The resort is very close to a variety of restaurants and shopping.
A lot of privacy. Very quiet, I never heard any of the other guests. Great pools! My stay was worth every penny.
Comment from Hotel Management
Apr 24, 2017 by sb, Hotel Management
This is great feedback and we appreciate you taking time out to write. We apologize if our check in parking was not made clear ( which is in front of Bell Desk area) we are thrilled you enjoyed your stay and we will work hard to earn your future business.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 24, 2017
My husband and I really enjoyed the suite and location. IT was very private and quiet. We enjoyed sitting outside on the porch in the evening. We loved the fact we could walk across the street to get a bite to eat and shop.
Comment from Hotel Management
Apr 24, 2017 by sb, Hotel Management
Thanks for taking time out to write us. We are so happy you had an ideal location for a great stay. We love hearing from our guests and appreciate the comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

A nice hotel!

Posted Apr 24, 2017
We booked on short notice and were pleasantly surprised on how nice it was. we were in a patio unit.
Comment from Hotel Management
Apr 24, 2017 by sb, Hotel Management
We are glad we could accommodate any last minute request- we think our Patio Suite makes for a great stay- we are happy you enjoyed it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2017
Really enjoyed our stay. Solid 4 star class hotel facility with excellent service.
Comment from Hotel Management
Apr 24, 2017 by sb, Hotel Management
We appreciate the feedback and the shout out on our service- thank you for staying with us !
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay!

Posted Apr 23, 2017
We had a fantastic time at the resort. The staff was very helpful and friendly, pool was relaxing, food was good and I had the best massage. We would definitely come back!
Comment from Hotel Management
Apr 24, 2017 by sb, Hotel Management
Its great to read your comments and know that our staff helped to create a positive stay with us. We will also pass along your massage feedback to our Spa.We look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Nice & quiet

Posted Apr 23, 2017
Nice & quiet hotel. Pools very nice as well. We stayed in the bi-level king & loved it! We will go back again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Posted Apr 23, 2017
Pros: multiple pools, suites available, manicured grounds, fire ring tables at night
Cons: JDs prices could be lowered a bit. Mattress wasn't comfortable. Pillow top would have been better to accommodate those who prefer a softer mattress.
Nice hotel. Will stay again if I ever visit Scottsdale in the future. The suite was spacious and clean. Patio led to the pool and hot tub area (1 of 4 on the grounds). The groundskeepers were out at sunrise assuring that the plantings were perfect. Breakfast buffet was reasonable. Alcoholic beverages and bar food was overpriced. Staff was helpful and attentive. Overall I'd give it a 9 out of 10.
Comment from Hotel Management
Apr 24, 2017 by sb, Hotel Management
Thanks for the valuable feedback- we will work with F & B to pass on your feedback. And we apologize if the bed was not to your liking. We are always looking to our guest's suggestions on how we can improve so we appreciate you taking time out to write.
5 out of 5
Recommended
for Everyone
by A verified traveler from Asheville, NC

Great resort for a family stay.

Posted Apr 21, 2017
Our family spent our mornings hiking all the great nearby trails and enjoyed coming back to this resort to relax by the pool and hot tub.
Comment from Hotel Management
Apr 21, 2017 by sb, Hotel Management
Its great to hear we provided an ideal location for your stay! We are happy you enjoyed our pools. We hope you come see us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Beautiful Hotel, clean and comfortable

Posted Apr 21, 2017
Pros: The hotel was very clean and attractive. Good location with easy access.
Cons: More things to do on the campus
Location: Great location with easy access
Good experience. Staff was accommodating and friendly. Room was comfortable and clean. Would have liked to experience more amenities but overall good experience.
Comment from Hotel Management
Apr 21, 2017 by sb, Hotel Management
We take your feedback to heart and will work hard to elevate the amenities available. Thanks for taking time out to write and we hope to see you again in the future.