Ratings based on 1,311 Verified Reviews

4.1 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, California

Highly recommend the Scottsdale Plaza Resort!

Posted May 22, 2017
Pros: A short drive (20 minutes) to the PHX airport, room cleanliness, comfort and attention to detail. Parking near your room/cabana is never an issue.
Location: Golf courses , restaurants a short drive to Old downtown Scottsdale, the Scottsdale Museum of Contemporary Art and the 5th Avenue Shops and boutiques.
From the time we walked into the lobby to the check-out time it was a great experience! Friendly, knowledgeable staff, a very clean room, excellent facilities, multiple pools and Jacuzzis that accommodate both couples without or with children, and the resort is in a safe, central location. Great food in their restaurants and located very close (walking distance) to other food and shopping. We spent a few days celebrating our wedding anniversary and management surprised us with a flower arrangement! Thank you for a great stay!
Comment from Hotel Management
May 22, 2017 by sb, Hotel Management
It was our pleasure to host you on such a great occasion. We love hearing from our guests and hearing what a wonderful stay you had makes our team proud. We hope to earn your loyalty in the future and you continue to come see us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cottonwood, AZ

kkhellman

Posted May 20, 2017
Everything was nice, spacious and basically clean. In the morning my wife and I went onto the patio to enjoy the cool morning air but all of the patio chairs and the table were covered with purple bird bombs, That was disappointing but other than that it was a beautiful, comfortable place to stay.
Comment from Hotel Management
May 22, 2017 by sb, Hotel Management
Be assured your feedback will be given to housekeeping so we can better serve you in the future. We thank you for taking time out to write us and hope we can work hard to improve.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Amazing property!

Posted May 20, 2017
Pros: We have loved our rooms at every visit. We usually have a king patio room which is so spacious and private. There is no bad room on this property!
Cons: I honestly cannot think of anything - we love this place!!
Location: Lots of variety: adventure for those who like the outdoors, shopping, bars, restaurants, Old Town Scottsdale
This was our third stay at this property over the past 19 years. We had not been back for 14 years and were so happy to see that all the things we loved about this property had not changed. Most areas have been given a facelift and the rooms and bathrooms have been updated but the beauty of this property remains unchanged. The grounds are gorgeous....we spent a lot of time just walking around, enjoying the landscaping. The pool areas are beautiful and the patios on the larger rooms are amazing. We enjoyed every minute of our stay and cannot wait to return.
Comment from Hotel Management
May 22, 2017 by sb, Hotel Management
It is such a pleasure to read your stellar review of your stay- we are honored to have you as a loyal guest- we hope we can always earn your business and will pass on your great comments to our team. Thanks again for choosing to stay with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from PALM BEACH, FLORIDA

BUSINESS TRIP MEETS LUXURY

Posted May 19, 2017
Pros: LOCATION, STAFF, EVERYTHING
Cons: THE ONLY THING I CAN POINT OUT WAS THE HOUSEKEEPING. CUP AND SPOON LEFT OUTSIDE FROM THE LAST GUESTS AND BOBBY PINS ALL OVER THE FLOOR WHEN I ARRIVED
Location: GREAT RESTAURANTS AND PARKS NEARBY
GREAT FACILITIES! VERY ACCOMMODATING AND FRIENDLY STAFF. I GO TO ARIZONA REGULARLY FOR BUSINESS AND THIS IS MY NEW GO TO HOTEL. THE PRICE IS GREAT AND THE LOCATION IS SO CONVENIENT AND LOVELY. PLEASANT SURPRISE- GRASS OUTSIDE OF MY SUITE! :)
Comment from Hotel Management
May 22, 2017 by sb, Hotel Management
We thank you for taking time out to write and we apologize you had to experience this cleaning issue. We will work hard to correct this issue and appreciate you letting us know.
5 out of 5
Recommended
for Everyone
by A verified traveler

One of the best places I've stayed

Posted May 17, 2017
Great views great room Awsome staff close to everything
Comment from Hotel Management
May 17, 2017 by sb, Hotel Management
Thanks for taking time out to write about your stay.we really appreciate you letting us know our staff was helpful!
5 out of 5
Recommended
for Everyone
by A verified traveler

More than expected!

Posted May 16, 2017
Wonderful place to stay. More than expected for the price...
Comment from Hotel Management
May 17, 2017 by sb, Hotel Management
We love to hear that our guests received a great value- thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from spokane, wa

Love this resort! Had a great massage!

Posted May 15, 2017
The resort is great! Terri was our server when we were outside relaxing! She is great, very tentative, and made sure we were taken care of! Our drinks never were empty and when I asked if they had a cheese and crackers plate they didn't. However, Terri took care of us and got one for us! That is true great customer service! I wish all the servers were like her! Everyone was very friendly!
Comment from Hotel Management
May 15, 2017 by sb, Hotel Management
Thank you for mentioning our staff member Terri ! We are so happy her service added to your great stay with us. We look forward to hosting you in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Great hotel and great place to stay. Food and pool were amazing!
Comment from Hotel Management
May 15, 2017 by sb, Hotel Management
Its great to hear you enjoyed the pool and food during your stay. We always want to work hard to improve and appreciate the great feedback.
2 out of 5
by A verified traveler

Not worth the money

Posted May 15, 2017
Cons: Train staff.
The staff was very unfriendly and not able to accommodate simple requests. The room service food was not acceptable.
Comment from Hotel Management
May 19, 2017 by sb, Hotel Management
We appreciate your valuable feedback. We will work hard with our team to better serve our guests in the future- Thank you for taking time out to write.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Nice hotel in beautiful setting

Posted May 14, 2017
Thoroughly enjoyed our stay at this nicely appointed resort with beautiful mountain views. Had very good meals at all three restaurants, especially at Remington's.
Comment from Hotel Management
May 15, 2017 by sb, Hotel Management
Its wonderful to hear about your great stay. We appreciate your patronage and will pass on your compliments to the Remington's team.