Ratings based on 1,189 Verified Reviews

4.1 out of 5
82% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel amenities!

Posted Mar 25, 2017
Everyone in the hotel was very accommodating and helpful. Will definitely be back. Convenient location and beautiful property. My one wish was that they had a complimentary coffee bar. :)
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Good resort amenities

Posted Mar 25, 2017
The resort was excellent though not within walking distance from restaurants or shopping. Rooms were clean however there was no hot water any time we showered which was frustrating. When we checked in, we were told the bellboys could assist us with rides in their golf carts to places such as old town or others nearby however each time we asked we were directed to Uber. Advertised live music on their website at hotel's JD's pub which never occurred during our stay. Overall, great hotel for the pools and relaxing. Massage services at the spa on site were also excellent
5 out of 5
Recommended
for Everyone
by A verified traveler from Chandler

Very nice place

Posted Mar 25, 2017
Pros: The villas are very cozy.
Nice relaxing hotel, good amenities, very nice equipment in the fitness room, and pleasant pools-spas
4 out of 5
Recommended
for Everyone
by A verified traveler

Large room nice! But no chairs or table on patio

Posted Mar 24, 2017
We loved room size and location of hotel but there wasn't any place to sit n relax outside our door on 2nd floor patio; bar n food by main pool was disappointing as bartender wasn't attentive or friendly n food was mediocre.
Comment from Hotel Management
Mar 24, 2017 by sb, Hotel Management
Thank you for the feedback- We will work internally to correct all of the issues you described- we want to earn back your business and regret your stay was less than perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, spacious private suite.

Posted Mar 23, 2017
Nice room with firepalace, plenty of room, Great location in Scottsdale.
Comment from Hotel Management
Mar 24, 2017 by sb, Hotel Management
Thank you for letting us know about you stay- we are so happy you enjoyed it, please come see us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, big

Posted Mar 22, 2017
Good motel, although we didn't get the room we reserved.
Comment from Hotel Management
Mar 24, 2017 by sb, Hotel Management
We regret you had any difficulty with room choice- we hope we can correct this in the future. we appreciate you staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2017
Hotel was decent. The pool was good for fun for our kids. I would not recommend staying her as it is an older property with little to offer.
Comment from Hotel Management
Mar 21, 2017 by sb, Hotel Management
We regret you did not have a perfect stay- we just finished a Room renovation property wide. If you have any feedback you think we should work on, we welcome it. We are always wanting to elevate the guest experience.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2017
It was a very large hotel with a very tiny workout facility. The facility only had 3 Treadmills and out of the 3, only two were working. The restaurant, The Remington, was wonderful and had delicious food. No accommodation for late checkout.
Comment from Hotel Management
Mar 20, 2017 by sb, Hotel Management
Thank you for the feedback and we will address the fitness facility equipment. We appreciate the compliments on Rem's and we hope we can earn your future business. We will work hard to improve.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis, MO

Beautiful property to just sit by the pool & relax

Posted Mar 18, 2017
Location: Nice walking around hotel and plenty of great restaurants nearby. We ate at Wildflower Bread Co. for lunch and Village Tavern for dinner. Both great
We arrived at the hotel early and didn't expect to get our room but wanted to go to the pool. Not only was our room ready, we were upgraded to the vice presidential suite. It was perfect!
Comment from Hotel Management
Mar 20, 2017 by sb, Hotel Management
We are thrilled you had an enjoyable stay with us! We hope you will come see us again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Nice grounds

Posted Mar 17, 2017
Excellent hotel with spacious grounds and located in good location.
Comment from Hotel Management
Mar 20, 2017 by sb, Hotel Management
We appreciate you taking time out to write us- thank you for staying with us and the great feedback.