Great location, nice room, even better staff
Posted Oct 15, 2016
Stayed at the Scottsdale Plaza when staying in town for a surgical procedure. I got a great deal on the room through Expedia and honestly didn't know what to expect. I was really impressed with Scottsdale in general and the hotel made the stay perfect. After a lengthy check in due to someone that cut in front of the, the front desk person saw this and kept this in mind when he upgraded us to a suite. Speaking of the front desk employee, I should have wrote his name down because he was a consummate professional and went out of his way to make sure every question was answered and briefed me on the grounds, hotel amenities, etc. Upon arriving to our room we ordered in room dining from the Steakhouse. Great meal as was the breakfast served at ones choosing. The room was impeccably clean, well equipped, and everything appeared to be new. The beds weren't as comfortable as I would expect but certainly not the worst I've slept in. The roommwe stayed in also had a patio that looked into a really nice quad. The grounds are expensive and meticulously maintained. I'd recommend staying at the Plaza if you want peace and quiet. If you're a stickler for quality of service, this place is for you.
Comment from Hotel Management
Oct 18, 2016 by sb, Hotel Management
We always love hearing from our guests.
We learn so much where we excel and where we fall short- we appreciated you pointing out our landscaping, Front Desk team and the meals you enjoyed.
We hope to earn your loyalty in the future.