Ratings based on 391 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
61% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Sandy from Denver

Felt like home.....

Posted May 20, 2016 on Hotels
Loved the staff! Suite was awesome! Definitely will be coming back and often!
Comment from Hotel Management
Jul 23, 2016 by Matt, Hotel Management
Thanks Sandy! We look forward to you coming back soon. Take care
4 out of 5
by A verified traveler from D

Posted May 18, 2016
Our trip was wonderful. Upon arrival we were upgraded to a suite which made our stay much more enjoyable. We found the location to be ideal for us and the pool very nice and relaxing.
Comment from Hotel Management
May 18, 2016 by Matt , Hotel Management
Thank you Stacy!! We enjoyed having you as our guest. Please come back and see us again. Have an amazing rest of your week!
4 out of 5
by Fred

Posted May 17, 2016 on Hotels
Comment from Hotel Management
by Matt, Hotel Management
Thank you Fred for the feedback! Come back and see us again soon!
4 out of 5
by Ivan from Scottsdale

Awesome

Posted May 12, 2016 on Hotels
It was great
Comment from Hotel Management
Jul 16, 2016 by Matt, Hotel Management
Thank you Ivan! Come back and see us again soon!
3 out of 5
by Justin

Posted May 10, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Matt, Hotel Management
Thank you for the feedback!
5 out of 5
by A verified traveler

Posted May 4, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Matt, Hotel Management
Thank you! Come back and see us again soon
2 out of 5
by A verified traveler

Posted May 4, 2016 on Hotels
The grounds we're in bad shape. The water temperature was bad. The iron didn't work.
Comment from Hotel Management
Jul 9, 2016 by Matt, Hotel Management
I apologize your stay did not meet your expectations. Our landscaping is usually a big hit with customers. I will look into the water temperature you mentioned. Have a great rest of your week
4 out of 5
by JOSEPH

Posted May 3, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Matt, Hotel Management
Thank you Joseph! Glad you enjoyed your stay. Have a great rest of your week
2 out of 5
by A verified traveler

Anniversary getaway

Posted Apr 29, 2016
For an anniversary getaway, we were disappointed. We had to call for housekeeping right away to remove a condom. Ugh! There were not enough towels for two people. We asked and did receive them. After that first time housekeeping came, they never came back to straighten the bedroom nor pick up dirty towels. In the sitting room, the couch was extremely uncomfortable and very old. Also, the website's pictures and descriptions do not match reality. On the positive side, loved the size of the suite and the bed was relatively comfortable. Nick and Janice were very nice. Sad to say we won't be staying there again.
Comment from Hotel Management
May 1, 2016 by Matt , Hotel Management
I am sorry your stay did not meet your expectation. This certainly does not represent who we are as a resort - we strive to deliver the best service in the valley; we fell short here. I will speak to housekeeping at once, that is unacceptable. Please accept my apologies, have a great rest of your week and come back and see us again soon
4 out of 5
by Robert

Posted Apr 22, 2016 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Matt, Hotel Management
Thank you Robert!!