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Reviews of Worldmark Scottsdale

3.5 out of 5
Worldmark Scottsdale
8235 E Indian Bend Rd, Scottsdale, AZ

Reviews

7.4

Good

Rating 10 - Excellent. 118 out of 384 reviews" "
Rating 8 - Good. 115 out of 384 reviews" "
Rating 6 - Okay. 73 out of 384 reviews" "
Rating 4 - Poor. 52 out of 384 reviews" "
Rating 2 - Terrible. 26 out of 384 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

David

Traveled with family
Disliked: Property conditions & facilities
close to where we needed to be
Stayed 4 nights in Feb 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Brendan

Stayed 3 nights in Dec 2023

10/10 Excellent

Nicole Stevens

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for us.
Stayed 3 nights in Oct 2023

8/10 Good

Justin

Stayed 3 nights in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happiness
Amazing room friendly staff very outgoing
Stayed 2 nights in Aug 2023

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

2/10 Terrible

Roger

Liked: Cleanliness
Disliked: Staff & service, amenities
1. Room phone not opperable to discuss loud neighbors with front desk. (No security). 2. Room photos show a stove top in on-line photos. (Day before Thanksgiving we needed this feature). 3. No elevator, I am over 64 this should have been stated as an option somewhere prior to purchase. (Not in "Our section" of the facility). 4. Very noisy till 2am, with no working line to the front desk, or number on which to request security. (Welcome packet had no number, to call if you have an issue with other guests). I'll call 911 from here on out, let the police sort this out with the so called management. Room was clean, bedding above average, management was under staffed and second rate.
Stayed 2 nights in Nov 2022

10/10 Excellent

Becki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Beautiful pool. Excellent service and cleanliness
Stayed 2 nights in Nov 2021

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

4/10 Poor

andrew

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I clicked to pay at Hotel and they already took my money online. Room wasn’t ready till late, and had work meetings I couldn’t change for. Construction going on early morning
Stayed 2 nights in Nov 2021

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to stores and restaurants with a beautiful view of Camelback Mountain.
Stayed 2 nights in Oct 2021

10/10 Excellent

Sophia

Stayed 4 nights in Nov 2020

4/10 Poor

Kami

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2020

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

10/10 Excellent

Nancy Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and good location. Would recommend.
Stayed 5 nights in Oct 2018

4/10 Poor

bruno

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

10/10 Excellent

Suzette, Kansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Worldmark Scottsdale has great rooms with large bathrooms that have lots of counter space. Grounds and pool were well maintained. The staff were very friendly and helpful.
Stayed 5 nights in Oct 2017
Response from Wyndham Extra Holidays on Nov 1, 2017
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Zuzana, Czech Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hotel!
Wonderful staff, location, and facility! Beautiful facility and friendly staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place nice staff
I went there with my father for the Phoenix open we love the accommodations the staff was wonderful the only issues were the limited service of fresh towels so if you went to the pool and needed to get a shower in the same day you had ever use your towel and the Jacuzzi was in operable

4/10 Poor

Steven

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Undergoing Renovations
Currently property undergoing renovations. Only 1 building is being used. No amenities at this time. Rooms are spacious, well designed, and comfortable. Set up for long term stay with fully stocked kitchen (except food), fireplace, separate bathtub and shower.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Matt on Jul 7, 2016
Thank you! We are glad you enjoyed your stay with us. Come back and see us again soon!

6/10 Okay

Lauren

Liked: Cleanliness, staff & service
Response from Matt on Jul 5, 2016
Thank you Lauren! We are pleased you enjoyed your stay with us! Come back and see us again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends
Cozy
Response from Matt on Jun 28, 2016
Thank you!! We think so too - have a great rest of your week and come back and see us again soon!

8/10 Good

D. Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Response from Matt on Jun 16, 2016
Thank you for the feedback! Have a great rest of your week

8/10 Good

Sandy, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like home.....
Loved the staff! Suite was awesome! Definitely will be coming back and often!
Response from Matt on Jul 23, 2016
Thanks Sandy! We look forward to you coming back soon. Take care

8/10 Good

Stacy, D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our trip was wonderful. Upon arrival we were upgraded to a suite which made our stay much more enjoyable. We found the location to be ideal for us and the pool very nice and relaxing.
Response from Matt on May 18, 2016
Thank you Stacy!! We enjoyed having you as our guest. Please come back and see us again. Have an amazing rest of your week!

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you Fred for the feedback! Come back and see us again soon!

8/10 Good

Ivan, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was great
Response from Matt on Jul 16, 2016
Thank you Ivan! Come back and see us again soon!

6/10 Okay

Justin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Response from Matt on Jul 16, 2016
Thank you for the feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Matt on Jul 9, 2016
Thank you! Come back and see us again soon

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The grounds we're in bad shape. The water temperature was bad. The iron didn't work.
Response from Matt on Jul 9, 2016
I apologize your stay did not meet your expectations. Our landscaping is usually a big hit with customers. I will look into the water temperature you mentioned. Have a great rest of your week

8/10 Good

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Matt on Jul 9, 2016
Thank you Joseph! Glad you enjoyed your stay. Have a great rest of your week

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Anniversary getaway
For an anniversary getaway, we were disappointed. We had to call for housekeeping right away to remove a condom. Ugh! There were not enough towels for two people. We asked and did receive them. After that first time housekeeping came, they never came back to straighten the bedroom nor pick up dirty towels. In the sitting room, the couch was extremely uncomfortable and very old. Also, the website's pictures and descriptions do not match reality. On the positive side, loved the size of the suite and the bed was relatively comfortable. Nick and Janice were very nice. Sad to say we won't be staying there again.
Response from Matt on May 1, 2016
I am sorry your stay did not meet your expectation. This certainly does not represent who we are as a resort - we strive to deliver the best service in the valley; we fell short here. I will speak to housekeeping at once, that is unacceptable. Please accept my apologies, have a great rest of your week and come back and see us again soon

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Matt on Jun 25, 2016
Thank you Robert!!

4/10 Poor

Lisa, Southern California

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room had an odor that would not leave even after running the air. No black out curtains and the outside hall lights lit up the room all night. The pool is desperately in need of renovation. Bed uncomfortable.
Response from Matt on Apr 25, 2016
Lisa, Thank you for your feedback. I apologize your stay did not meet your expectations. Our lagoon pool is usually a big hit with our guests. Have a great rest of your week

8/10 Good

Mami, Tucson

Liked: Cleanliness, property conditions & facilities, room comfort
Great weekend getaway!
The outside area should be updated. When you drive in to the complex, it doesn't seem friendly and welcoming. But everything else, especially the rooms are awesome!!
Response from Matt on Jun 25, 2016
Mami, Thank you for your feedback. We are pleased you enjoyed your stay with us. Come back and see us again soon!

6/10 Okay

Henry, North Haven Connecticut

Disliked: Room comfort
Adequate conditions for the price. Air conditioning blew on you when in bed. People talking and smoking outside of our room. Talking took place early in the morning and late at night. No shuttle service. Pool was nice.
Response from Matt on Jun 18, 2016
Thank you Henry for the kind words! We are pleased you enjoyed the grounds and air conditioning. I apologize for the noise. Hope to see you again soon!

2/10 Terrible

Tina, M

Disliked: Property conditions & facilities, room comfort
Did not appear as on their personal hotel website
We arrived to a very dated hotel that did not have the amenities their website said they had. Our room was old and in the back although the entire place was practically vacant. When we addressed the issues with the front desk, we were told they didn't know what was in their website so we showed them. They said it was false advertising, no restaurant, no bar, old rooms with no microwaves or DVD players unless we asked for them. Weeds growing by the pool, so we cancelled our last 2 nights & moved immediately to a Hyatt. Luckily the manager refunded our 2 nights probably to shut us up since she said she "couldn't build us a place to eat". In short, don't waste your money because you will leave feeling cheated & blamed for trusting the Scottsdale Resort & Athletic Clubs website. Bait & switch at its best!
Response from Matt on Apr 20, 2016
Tina, I apologize your stay did not meet your expectations. We do not advertise having a restaurant or spa on our webpage or on the 3rd party websites. Have a great week

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Matt on Jun 18, 2016
Thank you Alan for the feedback! Have a great rest of your week and come back and see us again soon!

2/10 Terrible

Christine, Las Vegas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't bother
It was the worst experience I have had. The couple next door got into a rousing fight at 3am and police were called. The next day they burned grease in their room and my room smelled like brunt oil when I got there at 930 pm. I did not feel safe.
Response from Matt on Jun 11, 2016
Christine, Sorry about the experience during your stay. That incident does not reflect the property whatsoever. Hope you have a great rest of your week.

8/10 Good

Matt, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a "Resort" but a good hotel
In reading the reviews, I was a little nervous about staying here but my experience was good. It's called a resort but it's not a place where you could just stay at all day and be entertained like a true "Resort" But, I relaxed by the pool for a few hours, they have tennis courts and a gym and my room was fine. The bed was comfortable and room was quiet.
Response from Matt on Jun 4, 2016
Thank you Matt for the kind words. I am pleased you enjoyed staying at our resort; come back and see us again soon!

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Quiet Location, Clean Room
The bed in our room was comfortable and the bathroom spacious and clean. However, the room was very dark, as the only window looked onto a storage room in the corridor, there was one desk chair and no other options for seating and the carpeting was buckled, allowing for a tripping hazard.
Response from Matt on Mar 31, 2016
Thank you for your feedback. We apologize your stay with us did not meet your expectations. I will look into the carpeting immediately. Have a great rest of your week and come back and see us again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for short Scottsdale business trip
Excellent hotel for short business trip in Scottsdale area.
Response from Matt on May 28, 2016
Thank you for the feedback! Come back and see us again soon. Have a great rest of your week

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful
Response from Matt on May 28, 2016
Thank you for the kind words! We hope you enjoyed your stay with us, please come see us again and have a great rest of your weekend

6/10 Okay

Earl

Response from Matt on May 28, 2016
We are glad you enjoyed your stay! Come back and see us soon

10/10 Excellent

Zach, Flagstaff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay again!
This is my favorite place to stay in Scottsdale. It is almost a secluded little get away in a great part of town. The staff is awesome! They are always so friendly and they make you feel right at home. I recommend this resort highly to anyone who is vacationing in Scottsdale, AZ!
Response from Matt on May 21, 2016
Zach! Thank you for the kind words, we are pleased you enjoyed your stay with us. Come back and see us again soon!

2/10 Terrible

Garth, Philly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don't do it.
Nasty, rooms smell like cat urine. Can't stand it.
Response from Matt on May 21, 2016
Garth, Our rooms don't smell like cat urine. Sorry your stay did not meet and exceed your expectations. Have a great weekend!