Outdoor pool, sun loungers

Reviews of Hilton Vacation Club Scottsdale Villa Mirage

3.5 out of 5
Hilton Vacation Club Scottsdale Villa Mirage
7887 E Princess Blvd, Scottsdale, AZ

Reviews

8.4

Very Good

Rating 10 - Excellent. 487 out of 1001 reviews" "
Rating 8 - Good. 296 out of 1001 reviews" "
Rating 6 - Okay. 117 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 51 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Dining options, not so much!
Stayed 3 nights in Apr 2024

10/10 Excellent

Brcok

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Traveled with family
Liked: Amenities, property conditions & facilities
Great hotel and a great value.
Stayed 3 nights in Apr 2024

10/10 Excellent

Marland D

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 3 nights in Apr 2024

10/10 Excellent

Shelley Tobo

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Jenny

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere. Just enough amenities for a relaxing but entertaining stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Marland

Liked: Property conditions & facilities
Great
Stayed 3 nights in Feb 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love this property
Stayed 2 nights in Feb 2024

10/10 Excellent

melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My two complaints are the marketing of their vacation club as soon as you walk through the door and the $88 dollars I was charged that I was told nothing about when I booked the room or when I checked in. The positives are location to restaurants and walkability to the Waste Management Open.
Stayed 4 nights in Feb 2024

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was wonderful. We were there for a girls trip! Eveeyone was helpful and accommodating when we needed!! Highly recommend!!
Stayed 4 nights in Feb 2024

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Matthew Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Westworld and other activities
Stayed 7 nights in Jan 2024

2/10 Terrible

Priscilla

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Out heater stopped working and the weather was in the 40’s
Stayed 2 nights in Jan 2024

4/10 Poor

THOMAS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Very long wait for hot water. I timed it once at 5 minutes to start to warm and 6 minutes to hot. The building has no hot water loops installed. 2. We do not like being asked to take a time share talks. 3. We were shocked to be charged over $200 USD resort fees.... Gotta read the fine print folks. We were surprised a respected chain like Hilton (and Expedia) would be into a scheme of extra charges. I believe this is not legal in many countries, such as the EU. All charges should be included when you click "Reserve or Pay"
Stayed 7 nights in Dec 2023

8/10 Good

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024

8/10 Good

Bharat

Stayed 7 nights in Dec 2023

8/10 Good

Richard

Stayed 7 nights in Dec 2023

6/10 Okay

Herardo

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room had no door sweep & seal to keep outside air other outside dust or bugs out & dead bolt on door did not work Room was not cleaned Faucets & sinks were filthy table in room was filthy floors were sticky & can be heard when walked on Overall outside of facility was not well maintained or up kept staff is always parked in street on carts in road talking & leaving their storage room doors open when guests are coming in or around stairs leading to rooms Pools water is always cloudy & crack in foundation noticed in back right corner near hot tub
Stayed 2 nights in Dec 2023

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Sheri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time and would stay again. Rooms were a little dated but very clean. All of the staff that we encountered were helpful and friendly. Everyone made us feel at home.
Stayed 8 nights in Dec 2023

10/10 Excellent

shinju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only spent a night, but our room was very roomy and had everything you could want if you were staying for a long weekend. Full Kitchen, Living Room area lockout from the next room for guests.
Stayed 1 night in Dec 2023

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Comfortable and convenient. TV didn’t work with Netflix, but small thing
Stayed 2 nights in Nov 2023

4/10 Poor

Robert

Stayed 1 night in Dec 2023

10/10 Excellent

Tom

Stayed 2 nights in Nov 2023

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying here. Staff was excellent - no issues with the room except a couple lightbulbs out ( which were replaced upon request) and the kitchen sink was clogged. Thank you!
Stayed 3 nights in Nov 2023

10/10 Excellent

Josh Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and amenities
Stayed 3 nights in Nov 2023

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property I have stayed here plenty of times Staff is friendly it is quiet and safe love the size of the rooms and it is very clean
Stayed 1 night in Nov 2023

6/10 Okay

Deborah, Great Falls

Liked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

4/10 Poor

Alfred

Stayed 4 nights in Oct 2023

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Barbara Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

10/10 Excellent

Gerald

Stayed 4 nights in Oct 2023

10/10 Excellent

DEAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious and well set up.
Stayed 1 night in Oct 2023

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful! Staff was very friendly & helpful. Only minor issue was the room we stayed in wasn’t cleaned very well but overall the stay was great!
Stayed 3 nights in Sep 2023

6/10 Okay

Stephanie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Amenities
WARNING THEY TRYING TO SELL TIMESHARE. Also The room numbers are not marked well they just list on the side of the building like 123-323 but they don't say the letters. We spent 30mins looking for room 323M bc when we walked up to the building the doors say 323P. Told the front desk we couldn't find our room and they were no help. Turns out the next door over further in are the M rooms. So when you walk up to the building its 123P then 123M on left side and 124P and 124M on right side.
Stayed 3 nights in Sep 2023
Response from Vangie Dittrich on Oct 29, 2023
Thank you for letting us know about your recent stay. We're sorry to hear you didn't have a good experience with us. I've relayed the issue in our managers meeting and our team is working on a solution. Thank you for bringing this situation to light. We hope to have you back in the future.

10/10 Excellent

Douglas, Aldergrove

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool, quiet, 2 hot tubs
Stayed 13 nights in Sep 2023

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how beautiful the suites are and how friendly the staff is! I always feel welcomed and like it’s a second home! Such a nice property!
Stayed 2 nights in Sep 2023

10/10 Excellent

Colleen

Stayed 4 nights in Sep 2023

6/10 Okay

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Disappointed in no restaurant other thsn the pool cantina. Not even a vending machine on the property

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Sep 2023

10/10 Excellent

Desiree

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

6/10 Okay

Andre

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Tempest

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We were met with rudeness and contempt the minute we walked in. Both myself and the friends I was with were told that we did not have reservations and that our ride shouldn’t leave because there probably wasn’t rooms for us. I showed them my email confirmation and only after that did they start to lose the attitude towards me. The room itself was excellent and very clean. I would stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Ditanyon

Liked: Staff & service
Stayed 3 nights in Sep 2023