Ratings based on 400 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2016
This is a comfortable 2 star hotel. Staff were nice. Rooms seem a little small.
Comment from Hotel Management
Feb 6, 2016 by John, Hotel Management
Thank you for your recent stay. We hope to see you again. Sincerely, John Fontana, Director of Sales Sleep Inn North 602-504-1200
4 out of 5
Recommended
for Everyone
by A verified traveler from Renton, WA

Posted Jan 31, 2016
Pros: Room clean and comfortable, Front desk staff very friendly.
Location: Easy access to freeway
Clean and comfortable hotel. Front desk staff was very friendly and helpful. I would definitely stay there again if I am in the area.
Comment from Hotel Management
Feb 5, 2016 by John , Hotel Management
Hello Lisa, Thank you for your recent stay. I'm glad to hear that you enjoyed our clean and comfortable room and our friendly desk staff. We hope to see your next visit to Phoenix. Sincerely, John Fontana, Director of Sales Sleep Inn North 602-504-1200
4 out of 5
Recommended
for Everyone
by A verified traveler from Tucson, AZ

Great Stay

Posted Dec 30, 2015
Pros: Cleanliness, friendly hotel staff, updated room, amenities
Location: Close to freeway, grocery store, restaurants.
This hotel was a great find. The staff was very friendly and helpful when I checked in and out. The rooms are on the smaller side compared to other hotels but I still felt there was plenty of room. It might be a bit cramped for 4 people though. They are very clean and have been updated. I always worry about the cleanliness of hotels and I was very pleased with the cleanliness. It was very easy to relax after a busy day. They also have all the amenities needed such as wireless internet, fridge, microwave, iron and ironing board in the rooms. The bathroom had a shower but did not have a bathtub. It met my needs but people with children may want to ask if there are any rooms with bathtubs.The only issue I saw was the bathroom door. It is a sliding door that doesn't really latch so it leaves a small gap. May be an issue for some people and it may have only been that room. I really enjoyed my stay here and plan to use this hotel again for future stays.
Comment from Hotel Management
Jan 29, 2016 by John F, Hotel Management
Thank you for your recent stay. I'm glad to hear that you were pleased with our Clean Hotel and our friendly staff. By the way, we do have 2 rooms with BathTubs. The Rooms with the Bath Tubs are popular and are subject to availability. We hope to see your next visit to Phoenix. Sincerely, John Fontana, Director of Sales Sleep Inn North 602-504-1200
3 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, CA

Nothing spectacular but was a comfortable stay!

Posted Dec 29, 2015
Pros: Staff was very friendly and helpful.
Cons: The only thing that was a little concerning was someone's truck was broken into in the middle of the night. Police were called that next morning.
The hotel amenities itself were nice,very friendly staff. Our refrigerator was broken upon check in but they immediately offered us another room or to send maintenance over in the morning. The area was a little more remote than I expected. Not much to do around but we were in town for the AZ Cardinals game so we just found restaurants over that direction. Overall it was a nice stay.
Comment from Hotel Management
Jan 29, 2016 by John F, Hotel Management
Hello L, Thank you for your recent stay. I'm glad to hear that you our staff was helpful and friendly. We hope to see your again. Sincerely, John Fontana, Director of Sales Sleep Inn North 602-504-1200
1 out of 5
by A verified traveler

Smells bad

Posted Nov 13, 2015
The manager was rude and the hallway smelled horrible
5 out of 5
Recommended
for Families
by Jean

Posted Nov 12, 2015 on Hotels
My room was nicely decorated and well-equipped with all the amenities I needed for my stay - fridge, microwave, coffee maker, iron & board. The hallways and lobby areas were well-kept. The breakfast was great! I will certainly stay here again.
Comment from Hotel Management
Dec 16, 2015 by Ajay, Hotel Management
Hello Jean, Thank you for your recent stay and such high rankings I'm glad to hear that you were so happy with the Breakfast. We hope to see your next visit to Phoenix. Sincerely, John Fontana, Director of Sales Sleep Inn North 602-504-1200
4 out of 5
by Augustine

Posted Nov 10, 2015 on Hotels
Comment from Hotel Management
Jan 29, 2016 by Ajay, Hotel Management
Hello Augustine, Thank you for your recent stay. We hope to see you again soon. Sincerely, John Fontana, Director of Sales Sleep Inn North 602-504-1200
4 out of 5
Recommended
for Couples
by Brandon from Chino valley

Posted Nov 3, 2015 on Hotels
The staff was very helpful and the rooms were nice. The bed could use a new mattress.
5 out of 5
Recommended
for Couples
by Robert

Way above average

Posted Nov 2, 2015 on Hotels
A great place to stay. The elegant decor of the rooms, in perfect condition. The friendly staff. Ample breakfast. Nice common facilities with lots of comfortable places to sit and a comfy "nook" above the lobby.
5 out of 5
Recommended
for Families
by A verified traveler

Excellent alternative to downtown Phoenix

Posted Oct 30, 2015 on Hotels
Good sized clean updated room with safe. On quiet road near freeway exit, plenty of parking. Friendly helpful staff. Free use of computer and laser printer next to lobby. Excellent value!