Outdoor pool

Reviews of SpringHill Suites Phoenix Airport/Tempe

3 out of 5
SpringHill Suites Phoenix Airport/Tempe
1601 W Rio Salado Pkwy, Tempe, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 621 out of 1011 reviews" "
Rating 8 - Good. 268 out of 1011 reviews" "
Rating 6 - Okay. 75 out of 1011 reviews" "
Rating 4 - Poor. 33 out of 1011 reviews" "
Rating 2 - Terrible. 14 out of 1011 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

David

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel worked well for my family the night before flying out of PHX sky harbor airport. However, I booked it because it has 9/10 on Expedia. Based on the age of the hotel and how dated it is, I would expect a 7/10 or 8/10.
Stayed 1 night in Mar 2024

8/10 Good

Emerson

Disliked: Staff & service, property conditions & facilities
Our TV did not work and technician was out. Reported to front desk and was told that they can not do anything about it. I even asked for a discount but the front desk was rude and just shrug his shoulder.
Stayed 1 night in Mar 2024

4/10 Poor

Josephine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!!
Stayed 1 night in Mar 2024

10/10 Excellent

pritpal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. The hotel has been renovated effectively is very comfortable and nice and convenient off of the freeway. I really enjoy my stay here.
Stayed 1 night in Mar 2024

4/10 Poor

Hannah

Liked: Staff & service, amenities
The bathtub/shower was in poor condition Wasn’t their fault but there was no TV signal the whole time. They should have given some kind of discount or something
Stayed 1 night in Mar 2024

10/10 Excellent

Clarence

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great definitely coming back
Stayed 1 night in Mar 2024

10/10 Excellent

cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service. Had a great experience. Close to Diablo stadium for Spring training games. Very convenient.
Stayed 2 nights in Mar 2024

10/10 Excellent

MAYRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a safe, nice area which is important especially in Phoenix. Near the airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at this property every time I’ve needed to stay in Phoenix. The hotel is safe, convenient, and the breakfast is top notch!
Stayed 1 night in Mar 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed that the Spa was Out of Order. That is the reason for the 4 star rating.
Stayed 1 night in Mar 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern hotel. Rooms were spacious and comfortable.
Stayed 1 night in Mar 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for three nights for a music festival. The hotel was so convenient, and great hot breakfast buffet. The staff, in particular Cookie at the front desk (and Troy the shuttle guy) went above and beyond to make us feel so welcome!! Cookie was sooo helpful and warm. Thank you for making a wonderful girls trip!
Stayed 3 nights in Feb 2024

10/10 Excellent

Christine

Liked: Property conditions & facilities
Good area
Stayed 1 night in Mar 2024

10/10 Excellent

Dalbir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024

10/10 Excellent

Mhark Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only reason i did not put 5 star for cleanliness, there was a big booger dried to the wall across from the bed
Stayed 2 nights in Feb 2024

2/10 Terrible

Richard

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioning was so bad with noise didn’t sleep at all.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet for being near an airport.
Stayed 2 nights in Feb 2024

6/10 Okay

Victor

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

patricia c

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stop over for Phonix airport. Not much scenery out the window but it is Phoenix after all
Stayed 1 night in Feb 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, clean, spacious and convenient to Phoenix airport.
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location perfect
Stayed 1 night in Feb 2024

2/10 Terrible

Amanda

Booked this location because it had a hot tub and upon check in was rold hot tub was not available

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was so warm. After a long day of travel, it was a real treat. The bed was very comfortable, the room spacious and clean. Would stay here the next time we are in town
Stayed 1 night in Feb 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with a great breakfast. Close to everything. Even soundproof the planes are a little loud. I’d stay here again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place before flight oit
Stayed 1 night in Feb 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to an report with shuttle service
Stayed 1 night in Feb 2024

10/10 Excellent

Crystal

Stayed 1 night in Feb 2024

6/10 Okay

Stacy

Liked: Property conditions & facilities
I was not really happy about being issued a Handicap Room, when I paid for a King Suite Room. I asked why and they said it was oversold so, I got what was left. I feel there should be some sort of monies reimbursed when you aren't given the type of room you paid for. That all being said, the Lady at the Front Desk was very nice but, couldn't change my room.
Stayed 1 night in Feb 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness
Ee
Stayed 1 night in Feb 2024

10/10 Excellent

Jarrette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, they allowed us to check in at 11 am. The room was clean, quiet and good sized. The staff was friendly and professional. I highly recommend this hotel.
Stayed 1 night in Jan 2024

8/10 Good

Kristen

Stayed 1 night in Jan 2024

8/10 Good

Kanakasabapathy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected. Scored a pass mark
Stayed 1 night in Jan 2024

10/10 Excellent

Randall

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel for our 1 night stay here. Quick, easy, and professional check-in and check-out. Very clean and spacious rooms. Very convenient access to downtown for entertainment events. I would definitely stay here again.
Stayed 1 night in Jan 2024

8/10 Good

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, friendly staff
Stayed 1 night in Jan 2024

8/10 Good

Timothy

Stayed 1 night in Jan 2024

10/10 Excellent

Connie

Traveled with partner
Liked: Amenities
Stayed 1 night in Jan 2024

8/10 Good

Ruby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good, beds were comfortable
Stayed 1 night in Jan 2024

10/10 Excellent

Cecile

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rochelle

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean, new, well designed. Friendly and helpful staff..
Stayed 1 night in Jan 2024

10/10 Excellent

Natallie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Dale

Stayed 1 night in Jan 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Alex

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024