Ratings based on 410 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Downey, United States of America

Clean and nice hotel

Posted Nov 8, 2016
The hotel was excellent and I was there for a night. Room was clean and breakfast was good too. The only thing I was not happy was wifi connection and I was not able to connect to wifi at all. Othe than that I will give this hotel thumbs-up.
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Thank you for choosing the SpringHill Suites Scottsdale North for your visit. We are pleased to read that you loved your clean room and the breakfast we serve. However, we are sorry that you were unhappy with our internet service and regret the inconvenience caused. It was our pleasure serving you, and we hope to have you back with us soon. General Manager
2 out of 5
by A verified traveler from US

Disappointing and over-priced

Posted Oct 25, 2016
Because this is part of the Marriott chain I thought it would be OK but it wasn't. The bathroom was terrible - dirty old white tile - small sink - hand shower. It was more like a campground bathroom than a hotel. For what they charge the quality was very poor.
Comment from Hotel Management
Oct 27, 2016 by General Manager, Hotel Management
Thank you for being our guest and for the review. Please accept my sincere apology for the disappointing stay. We value your loyalty to the Marriott brand, and I promise that we take guest concerns very seriously and yours have been shared with the entire team to see what improvements should be made. I hope you will reconsider a future visit so we can better demonstrate our commitment to providing the best stay possible. Safe travels. General Manager
4 out of 5
by A verified traveler from Southern NJ

Quality hotel, near highways,

Posted Sep 7, 2016
Pros: The people.
Cons: A little variety to the breakfast menu.
Location: Shopping, lots of it, highways, golfing and soccer fields.
Spent 6 nights and it felt like home. Close to many sites to see and near the highways to get to others. Staff was extremely friendly and at your service.
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Thank you for staying at the SpringHill Suites Scottsdale North. We are glad you liked our friendly associates and that you were impressed with our convenient location which was perfect for your needs. We appreciate your feedback and look forward to welcoming you back on your next trip to Scottsdale. General Manager
5 out of 5
by A verified traveler

Posted Aug 26, 2016 on Hotels
Comment from Hotel Management
Aug 28, 2016 by General Manager, Hotel Management
We are delighted to read that you were impressed with the quality of our service and facilities. We take pride in our work and are so happy that we exceeded your expectations. We appreciate your recognition of our efforts and would love to welcome you back to SpringHill Suites Scottsdale North on your next trip to the area. General Manager
5 out of 5
by A verified traveler from Phoenix

Great Accommodations

Posted Aug 19, 2016
Very comfortable stay and the staff was superb. Would highly recommend to others.
Comment from Hotel Management
Aug 20, 2016 by General Manager, Hotel Management
Thank you for the five star review! We are pleased you had a comfortable stay at our hotel and that you loved our courteous associates who took great care of you. It was a pleasure to have you as our guest, and we hope to see you again soon. General Manager
4 out of 5
by Ann from Flagstaff, AZ

Our stay

Posted Aug 16, 2016 on Hotels
The room was a lot smaller than what it looked like online. It was clean and the staff was very friendly. The breakfast was not great - some of the food was old and had a funny taste to it (i.e., ham, cantaloupe). We really liked the location - it was convenient to the 101.
Comment from Hotel Management
Aug 18, 2016 by General Manager, Hotel Management
Thank you for taking the time to review the SpringHill Suites Scottsdale North. We are happy that you liked our friendly associates, convenient location and your well-kept accommodations. However, we are sorry to read you were not pleased with the complimentary breakfast buffet. We will share your comments with our food and beverage staff to see where we can make improvements. Thank you once again, and we hope to welcome you back soon. General Manager
5 out of 5
by Ruth from Yuma

Good location

Posted Aug 16, 2016 on Hotels
Close to Mayo Clinic and shopping. Staff was friendly and helpful.
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Thank you for your stay at the SpringHill Suites Scottsdale North. We are pleased to read that our location was perfect for your needs, and we appreciate your kind comments about our staff. It was our pleasure to have you as our guest and we would love to see you again in the future. General Manager
3 out of 5
by ERNEST M

Thought it would have been better.

Posted Jul 8, 2016 on Hotels
The restroom had no fan? The front counter people where not very friendly
Comment from Hotel Management
Jul 13, 2016 by James, Hotel Management
Ernest, Thanks very much for taking time to evaluate our hotel. I am glad to read you had a wonderful stay for the most part. However, I apologize for the less than friendly and helpful attitude displayed by our staff. You are a valued customer, and everything we do is aimed at providing you with an excellent experience. Thanks again for choosing our hotel, and we look forward to seeing you again. General Manager
5 out of 5
by A verified traveler

Very good hotel

Posted Jun 26, 2016 on Hotels
Nice room, clean and at a good price. Very satisfied with our stay.
Comment from Hotel Management
Jun 27, 2016 by James, Hotel Management
It was wonderful to read how much you enjoyed your stay at SpringHill Suites Scottsdale North. We couldn't be more pleased to hear you loved your clean room and were very happy with our pricing as well. Our goal is to provide you with a comfortable, relaxing stay, so it’s especially nice to hear that we met all of your expectations in this regard. We appreciate your feedback and look forward to welcoming you on your next trip to Scottsdale. General Manager
5 out of 5
by Stephen from Los Angeles

Stylish, comfortable room

Posted Jun 12, 2016 on Hotels
The hotel staff were amazing and very friendly. I picked this hotel because they were pet friendly and I felt welcomed from check in. The room was stylish and comfortable with a great bed. The free breakfast was an added bonus. I would definitely stay here again.
Comment from Hotel Management
Jun 14, 2016 by James, Hotel Management
Thank you for staying at the SpringHill Suites Scottsdale North and for providing your amazing remarks! We couldn’t be more pleased to read that you loved your stylish studio suites and that you got a great night’s sleep. As one of the few pet-friendly hotels in the area, we are pleased to welcome guests and their pets. We are also delighted that you enjoyed our attentive service and the facilities we have to offer. We appreciate your feedback and look forward to welcoming you back the next time you are in Scottsdale - hope you will bring your "best friend" too. General Manager