Ratings based on 477 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

It works for me

Posted Aug 1, 2015
Pros: Location in relation to downtown business district Clean and quiet Friendly staff
Cons: If you watch TV, they could be a bit larger.
Location: Downtown, is 15 minutes away. I was here for business visit, so was not interested in other things to do. Spacious parking area with easy access
Very close to downtown business district. Friendly and helpful staff. Clean, spacious rooms. Easy to get to, Good breakfast It is not the Ritz, but it is very good value for those of us who are looking for a place to stay for a few days near the business center in downtown Phoenix. Will stay here again? You Bet! JJ
3 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for an overnight stay to catch a ball game

Posted Jul 27, 2015
Pros: The friendliness of staff, clean, continental breakfast, proximity to downtown and ballpark.
Cons: The hot tub was being renovated while we were there. I hope that is fixed soon.
Location: Across the street from the Children's Museum of Phoenix. Walking distance to Chase Field and the stadium where the Phoenix Suns play.
I must say that my immediate impression of this hotel was when I was greeted by Chaes (sp?). He was friendly, accommodating, and absolutely customer focused. Since we arrived before our check in time, he helped us decide on things to do in the area while he tried to get our room ready ASAP. Their shuttle driver was very helpful as well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and quiet located perfectly.

Posted Jul 23, 2015
Loved location and great shuttle service. Great breakfast and room. Very easy for fsmilies.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in downtown area

Posted Jul 7, 2015
Nice hotel in downtown area but not in walking distance to downtown attractions.
5 out of 5
Recommended
for Families
by A verified traveler

Very easy to the Airport and downtown.

Posted Jul 6, 2015
Cons: Breakfast was extremely crowded. Hotel might consider adding additional breakfast staff based on occupancy volume to help with food levels.
Extremely fast check in. Room was very clean and ready. 3 blocks to Chase Field and downtown. Very easy walk. I would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Fl

Good location for my purposes.

Posted Jun 18, 2015
Pros: Staff were friendly, helpful, efficient and happy. Room was clean and very quiet. Safe.
Cons: Cheaper rates!
Location: Went to attend a funeral Mass next day at Basilica and a celebration of life. No touring. Left that afternoon. Good location, though for downtown.
Arrived exhausted from long trip. Welcomed by very happy and friendly staff who were very helpful. Gave map for restaurants close by, as well as Basilica and the Capitol Building. Very quiet. Gave me a receipt stating I had stayed, but no billing, and, the address for me was wrong. They stated that was what Expedia had given them.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good!

Posted Jun 8, 2015
Pros: Quiet and clean rooms, breakfast was worth it.
Cons: Something to tie curtain with, it keeps blocking AC.
Location, Location, Location, everything was close by and within walking disatance.
5 out of 5
Recommended
for Business Travelers
by Dustin from Albuquerque

Second time staying, I will return!

Posted Jun 1, 2015 on Hotels
Quality room, bed, and pillows. Breakfast is good but goes fast so don't be late. Short walk to downtown attractions. $6 cab rides and a shuttle.
4 out of 5
Recommended
for Couples
by David from El Paso

A night to see the Cubs play

Posted May 29, 2015 on Hotels
It was a brief but pleasant stay, however,next time we would ask for a room away from the elevator shaft.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great!

Posted May 26, 2015
Such a great stay bed was super comfy!!!! And close to all the sports complex easy walk