Mostly amazing except that dude
Posted Oct 14, 2016 on Hotels
I never write reviews. Loved this one! The beds were soft enough (not too much) breakfast was eggs Canadian bacon, reg bacon some days, lots of pastries and bagels, even some gluten free! Boiled eggs, fruit, cereal, waffles.
I enjoyed most of the customer service so much I wrote this. I think her name was Lena, but I called to check in early because I wasn't feeling well, she was so nice and accommodating. All the women hosts were very nice.
They also always have ice water you can drink or tea and coffee, which is nice.
The shuttle doesn't just have go to the airport, it can take you within 2 miles, which my meeting was at the convention center. (It's like a 12 min walk).
The only thing I would say bad is that the guy conceirge wouldn't let the guy take me back to the airport. It was 11:30, my flight was at 1, and he said he'd prefer we wait til the top of the hour (12). If the shuttle wasn't just parked there waiting for a passager, I could understand that. But he wasn't busy and it's a 7-10 minute drive.
Comment from Hotel Management
Oct 16, 2016 by General Manager, Hotel Management
Thank you for your comments about your stay. We are happy to see your stay was pleasant. Also, thank you for mentioning about the shuttle wait, this will be looked into. Thank you again and we look forward to your future return.