Horrible Hotel Ever!!!
Posted Apr 16, 2016
On my first night have to kill a roach, blankets were burned by cigarettes of previous clients.... cheap mattress, if you can call that a mattress... Pictures on website show a different scenario.
I WANT MY MONEY BACK! PLEASE EXPEDIA TAKE THIS HOTEL OUT YOUR LIST, THIS HOTEL DOESN'T MEET THE MIMIMUM REQUIRES OF CLEANNESS. IT IS WAY BELOW OF MIMIMUM STANDARD.
Comment from Hotel Management
Apr 20, 2016 by Brand Experience Team Member, Hotel Management
Thank you for taking the time to share your review. We have procedures in place related to our pest policy that should have prevented the inconveniences you describe, and we are sorry for the circumstances. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the bed comfort issues you experienced. Please accept our apologies that your stay was less than satisfactory. We encourage you to contact Guest Services at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.