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Reviews of Super 8 by Wyndham - Mesa/Gilbert

2 out of 5
Super 8 by Wyndham - Mesa/Gilbert
1550 S Gilbert Rd, Mesa, AZ

Reviews

5.4
Rating 10 - Excellent. 122 out of 1001 reviews" "
Rating 8 - Good. 198 out of 1001 reviews" "
Rating 6 - Okay. 192 out of 1001 reviews" "
Rating 4 - Poor. 204 out of 1001 reviews" "
Rating 2 - Terrible. 285 out of 1001 reviews" "

5.4/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tyler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Tyler

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So I have stayed here for about 25 days on and off wating for my new place. They have over charged me. One of the ladies the runs the front desk is rude. I have spent literally thousands of dollars and they are now not wanting to honor my points that I have earned. I don't know it seems like they will go out of there way to make the experience worse. You would think it would be the opposite especially with someone who is buying a room so constantly. I still have another two weeks before my new place is ready and I am now looking for a new hotel. If you can find another place around the same price... Go there.
Stayed 1 night in Apr 2024

6/10 Okay

Walter

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
Needs a rehab, whomever was hired to work on the structure ie rooms, bathrooms walkways their performance is substandard.
Stayed 1 night in Apr 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast wasn’t really available. Just a juice, coffee, granola bar setup.
Stayed 3 nights in Apr 2024

4/10 Poor

Tyler

Disliked: Cleanliness, staff & service, amenities
What can I say really. Property is what it is. You have good hotels and bad hotels... This is a bad hotel.. They over charge. There is no breakfast. Could say a more... But wouldn't change anything. I would not recommend coming here. Most hotels are better than this place. Either the same price or a little bit more expensive 10 to 20 bucks but way way nicer.
Stayed 1 night in Apr 2024

8/10 Good

Jessica

The staff was nice
Stayed 1 night in Apr 2024

10/10 Excellent

Corey, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Jose

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Kimberly

Traveled with family
Disliked: Amenities, property conditions & facilities
Upon check in we were over charged and the front desk staff did not enter our existing reservation details and did not enter our discount, AAA, details so we were not given the discount although she said she applied it and took a copy of our AAA card. The property was noisy all night long. The front desk was difficult to deal with regarding their errors. The security staff was great and watched the parking lot. The housekeeping lady was delightful and efficient. We appreciated her very much. We are still following up with the Super 8 by Wynham Mesa/ Gilbert for our overcharge amount. This has not been an easy task to get our over charge in the amount of $138.04.
Stayed 2 nights in Apr 2024

4/10 Poor

Joseph

Stayed 1 night in Apr 2024

2/10 Terrible

drew

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting property. Rundown. Avoid it at all costs
Stayed 2 nights in Apr 2024

4/10 Poor

tobias

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no breakfast.
Stayed 1 night in Apr 2024

2/10 Terrible

Christina

Traveled with family
The rooms were dirty, stuff all over floors. Nothing cleaned. Had to buy blankets because the ones in the room were awful. Would never rent there again!
Stayed 2 nights in Apr 2024

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gross
Stayed 1 night in Apr 2024

10/10 Excellent

Corey, Mesa

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Apr 2024

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024

10/10 Excellent

Guillermo

Stayed 1 night in Mar 2024

10/10 Excellent

Curt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's not a 5-star resort, it's a low price place to stay, and for that it excels. We found that it had all of the basic necessities and it served us well. It was convenient to the places that we needed to be, was clean, and the staff were friendly. What more could one ask for?
Stayed 2 nights in Mar 2024

8/10 Good

Alan, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean shower and hot water.
Stayed 1 night in Mar 2024

2/10 Terrible

Arleen

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hot water! Flooring was tore up. Ceiling was falling in.
Stayed 1 night in Mar 2024

2/10 Terrible

Jacob

Stayed 1 night in Mar 2024

6/10 Okay

Belen, San Diego

Traveled with partner
The bedspread on the bed was very old, dirty and had burns.
Stayed 1 night in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

4/10 Poor

Alexander

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Burnt holes in blankets. Original room was smookie. Unsafe feeling.
Stayed 7 nights in Mar 2024

6/10 Okay

elsa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Staff was not very friendly, states breakfast is offered, never told breakfast hours and not stated anywhere. Just a dirty hotel room
Stayed 1 night in Mar 2024

10/10 Excellent

Marcia

Stayed 1 night in Mar 2024

6/10 Okay

Jennifer

Business traveler, Traveled with family
Disliked: Cleanliness, amenities
The room was very dirty, needs a good cleaning for sure. I just needed something close to the airport for my morning flight so it worked for my need.
Stayed 1 night in Mar 2024

4/10 Poor

Bobbie

Traveled with partner
Disliked: Property conditions & facilities
Didn't have hot water to take a shower the whole time we was there
Stayed 4 nights in Mar 2024

4/10 Poor

John

There was no hot water available, cold shower should have gotten me a discount on a high price. Will not stay at Super 8’s anymore.
Stayed 1 night in Mar 2024

2/10 Terrible

Aaron

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this place. The room i checked into had water on the floors in the entry and bathroom. There was visible water damage to the ceiling (where water was actively leaking) and to the compisite wood flooring. The pillows were not clean as evidenced by the smell. The parts of the floor that weren't wet were dirty also. I asked for a clean room and was given a room with two full beds instead of a single king. While this room was clean, the smell of weed permeated the placd and the bathtub in the new room would not drain. I killed several flies in my room ad during the night i was bit by a spider. Absolute never staying here again.
Stayed 2 nights in Mar 2024

2/10 Terrible

Nadeja

Traveled with family and small children, Business traveler
Disliked: Amenities, property conditions & facilities
The rooms were nasty the bathroom nasty it smells in the room like embedded smoke The bedding was dirty had to switch rooms still very dirty slept in my clothes so dirty
Stayed 2 nights in Mar 2024

2/10 Terrible

Matilda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service
Stayed 1 night in Mar 2024

2/10 Terrible

Henry

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was NOT CLEANED!!There was used towels and the bed wasn’t made. It was gross. There was a young girl that offered us drugs outside then she went inside and was talking to the stsff( don’t know if she was an empire or was related to the woman she was talking to). We did call the front desk and she said the ONLY thing she could do was get us clean towels. The girl that came to inspect our rooom said there was no other rooms available and I wanted a refund but of course she wouldn’t do it. I will NEVER STAY THERE AGAIN!!! It was really GROSS AND DIRTY!!!
Stayed 1 night in Feb 2024

6/10 Okay

Robert

Average
Stayed 1 night in Feb 2024

4/10 Poor

Greg

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was dirty. Floors wore out… need to replace. Dog feces just outside door… wasn’t cleaned up for days. Bathroom tub, mold, no stoppers for tub or sinks, rust on Kleenex holder. Smell from sink.
Stayed 4 nights in Feb 2024

2/10 Terrible

christopher thomas radcliffe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady was nice at desk everything else was poor
Stayed 1 night in Feb 2024

6/10 Okay

Diane

Traveled with family and small children, Business traveler
It was okay
Stayed 1 night in Feb 2024

2/10 Terrible

Konstantin

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells very bad wake up with a headache 😒
Stayed 1 night in Feb 2024

2/10 Terrible

susana

Stayed 7 nights in Feb 2024

4/10 Poor

Patrick

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This place was very dirty and run down.
Stayed 2 nights in Feb 2024

2/10 Terrible

Paula Neely

Traveled with partner
All landscape was so old as well as the building. No closet. Everything was VERY worn and unattractive. Unusual odors, not pleasant! We went to our room and turned around and left.
Stayed 1 night in Feb 2024

2/10 Terrible

Frank

Stayed 1 night in Feb 2024

10/10 Excellent

Jamie

Liked: Staff & service, amenities, property conditions & facilities
That the staff was very professional.
Stayed 1 night in Jan 2024

2/10 Terrible

Jessica

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches doon as i walked in .y room
Stayed 1 night in Jan 2024

2/10 Terrible

Gary L.

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn't recommend it to anyone period
Stayed 2 nights in Jan 2024

2/10 Terrible

Jason

Liked: Property conditions & facilities
Disliked: Amenities
Very disappointed with my stay. Immediately after walking in, I was greeted by very unfriendly front desk staff who refused to answer any questions I had pertaining to dining in the area what was open considering it was late after returning to my room immediately noticed giant stains and burns on the comforter that made the bed. Also the bath had water in it still in the sink. Honestly, it looks like somebody tried to just clean it as fast as I could without taking into consideration, the next person who’s going to be in the room.. Very loud and noisy at all hours of the night starting at midnight all the way until four in the morning when I woke up. It’s very difficult to sleep in and relax. I will not be returning to this establishment anytime soon ..waste of money.
Stayed 1 night in Jan 2024

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast selection was not good.
Stayed 1 night in Jan 2024

10/10 Excellent

Sylvia, Scottsdale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Sue

Liked: Cleanliness, room comfort
Property needs friendly employees
The employee at check-in was NOT very friendly, did not return my "Hello", never smiled and barely talked to me. The overall property is dated, but our room was clean, bed was comfortable and bath towels were surprisingly soft and fairly thick.
Stayed 1 night in Jan 2024

2/10 Terrible

Kasie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our guests arrived here late after driving 12 hours to reach their destination. Once they checked in and went to their rooms, they were filthy. There were dead bugs on the floor and beds and cigarette burns in the sheets. They brought it to the attention of the staff and told them they couldn’t stay there in the uncleanliness. They talked to the girl at the front and she called the manager. They both apologized and said they would refund them for the rest of the nights but we would have to call Expedia and have them do it. Well 2 days later Expedia got ahold of them and they denied the refund. We paid up front for 3 nights! The guests didn’t spend one night there and had to find another hotel late at night. If I could give a negative 10 out of 10 I would. Stay away.