Posted Feb 12, 2016
Our experience at the Canyon Suites was truly unbelievable... Alex, our concierge, was the best my wife and I have ever experienced. He constantly went up and above our expectations. Once we had settled after our flight, there was a knock at the door and Alex had sent us a complimentary bottle of wine (excellent wine to boot). When we needed a last minute dinner reservation at J&G Steakhouse on a Friday night, he was able to get us in and by a window with a view. Truly awesome. But it wasn't just Alex, all of the staff at Canyon Suites were great. The only unfortunate part of the trip was our dinner experience at Il Terrazzo in the Phoenician's main building... bad food, poor service (clearly a lack of training) and zero ambience. J&G Steakhouse, however, was one of the best steak restaurants we have been to... amazing service, great view, fantastic steak... try the Ginger Margarita, there is nothing like it! Enjoy.