Ratings based on 2,099 Verified Reviews

4.0 out of 5
79% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Interesting Hotel

Posted May 22, 2017
Pros: I appreciated retaining the bones of an older structure, and I also liked the updated pool area.
Cons: The title of the hotel is the Clarendon Hotel and Spa. I couldn't find the spa.
Location: It's in downtown Phoenix
It's a trendy hotel that's pretty on the nose about it (Teaching of Buddha in each room rather than a Gideon's Bible).
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Great cool place with an awesome staff. Would stay again.
Comment from Hotel Management
May 18, 2017 by TG , Hotel Management
Hi James! Thank you for writing this nice review about us! We are glad the staff made you feel welcomed. We will see you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very quiet

Posted May 15, 2017
Pros: Very quiet.
Cons: Fresh paint in the room, updated lighting and furnishings. The 'wine hour' was sold as wine tasting, which it was not.
We attended a concert at the Talking Stick Arena so decided to turn the weekend into a stay-cation by staying here. The hotel is funky and different but could use some updating/repairs. The front desk staff was very nice and we were greeted with cool, moist towels. We were given a sheet with the layout of the hotel and some of the amenities. We never did see the 'spa'? This weekend (Saturday) there was a 'pool party' where guests of the hotel were allowed in for free but others attending paid $10.00 to get in - an interesting way to fill the area during the down-time of summer. the DJ kept the music pumping, a little to loud for us and several staff were serving drinks and food around the pool. Our room seemed to be a hodge podge of furnishings and old lamps. The black walls made it feel like a bomb shelter. The king bed was very comfortable. Perhaps a fresh coat of a lighter shade of paint would brighten the rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Nice comfortable beds

Posted May 14, 2017
If I was to go to Phenoix Arizona again this is where I would stay again.
Comment from Hotel Management
May 18, 2017 by TG , Hotel Management
Hello! Thank you for taking the time to write this nice review about us! The beds are super comfortable because they are new Tuft & Needle mattress and we are glad to see that guests are really enjoying them. We hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ca

Righteous

Posted May 9, 2017
I would totally recommend this place to any of my family or friends! We enjoyed all the amenities that the hotel provided. We loved other hotel get free water and snacks. The pool is super fun for my wife and daughter! Oh and the restaurant was excellent! This place is a must see if you're gonna stay in Phoenix
Comment from Hotel Management
May 12, 2017 by Mindy, Hotel Management
Hi Bill! We're so pleased to know you enjoyed your stay with us! Thanks for all the positive comments you made. We appreciate you taking the time to praise our team for the work they do. We're delighted we were able to provide you with a memorable experience. We look forward to welcoming you back to The Clarendon Hotel & Spa!
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Very nice hotel!

Posted May 8, 2017
The hotel was very nice and update. Lots a beautiful features and the room was cozy. The staff was very friendly and accommodating, even as I had unfortunately forgotten my wallet! The only negative was the jacuzzi. It was maybe lukewarm at best, a little disappointing. Not sure what the issue was, but the pool/jacuzzi area, itself, was clean, well decorated, and a fun spot to hang out!
Comment from Hotel Management
May 12, 2017 by Mindy, Hotel Management
Hi Shanelle! Thank you so much for taking time out of your busy day to post your review about The Clarendon Hotel & Spa. It's a great pleasure for us to learn you enjoyed your stay and we thank you for recommending and sharing your positive comments about our hotel. Hope to have you back soon!
1 out of 5
by A verified traveler from a

Very dirty don't trust the pictures

Posted May 6, 2017
I was pretty much screwed the most uncomfortable hotel yo want to be in be carful
Comment from Hotel Management
May 12, 2017 by Mindy, Hotel Management
Hi Mike! Thank you for taking time out of your busy day to review your recent stay at The Clarendon Hotel & Spa. We're sorry to hear your experience wasn't what you were expecting & we apologize for any inconveniences you encountered while staying with us. Our desire is to always deliver a refreshing experience where every guest feels cared for, valued & respected. Thanks again for your feedback. We hope to have the pleasure of welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Hidden gem in midtown

Posted May 5, 2017
What a great find. Great service from the staff, so friendly. Food was outstanding. Pool area is a trip back to the fifties. A great boutique hotel. Don't miss it.
Comment from Hotel Management
May 11, 2017 by Mindy, Hotel Management
Hi Mark! Thank you so much for taking time out of your busy day to post your review about The Clarendon Hotel & Spa. It's a great pleasure for us to learn you enjoyed your stay and we thank you for recommending and sharing your positive comments about our hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2017
The pictures are a bit deceiving (room appeared larger than it was and there was only a small window for the entire room (in a corner); while it was a nice room, it wasn't at all what I anticipated or expected by the photos.
Comment from Hotel Management
May 11, 2017 by Mindy, Hotel Management
Thank you for taking time out of your busy day to review your recent stay at The Clarendon Hotel & Spa. We're sorry to hear your experience wasn't what you were expecting & we apologize for any inconveniences you encountered while staying with us. Our desire is to always deliver a refreshing experience where every guest feels cared for, valued & respected. Thanks again and we hope to have the pleasure of welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
Did not feel top deck or look out was maintained very well
Comment from Hotel Management
May 11, 2017 by Mindy, Hotel Management
Thank you so much for taking time out of your busy day to post your review about The Clarendon Hotel & Spa. It's a great pleasure for us to learn you enjoyed your stay and we thank you for recommending and sharing your positive comments about our hotel.