Ratings based on 738 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from san francisco

Very nice hotel

Posted Jan 16, 2017
The staff was so helpful, provided me with an extra charger for my phone, always available and eager to help, free shuttle service for any location within 3 miles radius, excellent restaurant in the hotel, excellent spa.
Comment from Hotel Management
Jan 16, 2017 by The Scott Resort & Spa , Hotel Management
Hello, thank you so much for your 5-star review. We genuinely appreciate you sharing your experience on Expedia. We are delighted you enjoyed your visit and hope you have an opportunity to return soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from Brrrr North Dakota

Posted Jan 2, 2017
Rooms old, tired looking, grille was horrible very limited menu, very poor service. When booking should be a disclaimer on dining especially no help on Xmas day or eve, one waiter trying to service a roomful of guests. Also, when calling the Julique Spa and they left for day and u call concierge he says they r in and connects u back to spa. When Spa is closed front desk should know daily. Hot tub water not hot enough especially for chilly weather. Will look around for lodging before going back.
Comment from Hotel Management
Jan 10, 2017 by The Scott Resort & Spa , Hotel Management
Hello Pat, We are very much disappointed to learn about your recent experience. We truly value your feedback and will share your notes with our operations team to correct course in the future. We do hope you give us a second chance!
5 out of 5
Recommended
for Everyone
by A verified traveler

Christmas Vaca

Posted Dec 31, 2016
Had a great stay and my fur babies enjoyed the grounds as well. Staff was very friendly and attentive. Coffee could have been warmer but for the most part very satisfied with the location and service.
Comment from Hotel Management
Jan 3, 2017 by The Scott Resort & Spa , Hotel Management
Hello, We are delighted you and your fur babies enjoyed your visit! Thank you for your 5 stars and taking the time to share your experience on Expedia. We hope you have an opportunity to come back and visit soon!
3 out of 5
by A verified traveler from portland, or

Bad rooms hidden fees

Posted Dec 30, 2016
The facilities and staff were great, but the rooms were not. Absolutely no insulation, so you could hear every little noise in and outside the building. Sheets were scratchy, the tv remote didn't work, and there was no exhaust fan in the bathroom. Worst of all after paying for the room through Expedia, we were charged another $30 a night for a hidden "resort fee".
Comment from Hotel Management
Jan 5, 2017 by The Scott Resort & Spa , Hotel Management
Hello Steve, Thank you for your detailed and honest review. We will be sure to share your notes with our management team. We do hope you give us a second chance in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Very nice resort

Posted Dec 27, 2016
Resort is very nice ( except no fire pits) rooms are very outdated , they are renovating so hopefully this area is looked at. Carpets in hallways should be ripped out and in rooms. Restraunt was good food. Need more variety and better prices would attract more guests. Resort is quiet and nice pools
Comment from Hotel Management
Dec 30, 2016 by The Scott Resort & Spa , Hotel Management
Hello Garry, Thank you for sharing your experience on Expedia. We are delighted you enjoyed your stay and will share your constructive comments with our management team. We hope you have a chance to visit again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

great location

Posted Dec 21, 2016
Walking distance to Starbucks, Old Town, shopping mall, & a variety of eateries. Great shuttle service to local businesses!
Comment from Hotel Management
Dec 30, 2016 by The Scott Resort & Spa , Hotel Management
Hello Jeanette, Thank you for taking the time to share your experience on Expedia. We value your feedback and are delighted to hear you enjoyed your visit. Please, come back and see us soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice grounds

Posted Dec 18, 2016
Lobby, restaurant and grounds were great, room and balcony were dated. Service was excellent.
Comment from Hotel Management
Dec 20, 2016 by The Scott Resort & Spa , Hotel Management
Thank you for your review. We hope you give us a second chance for a future visit. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and facilities.

Posted Dec 18, 2016
We spent little time in the Hotel, but did enjoy one meal in the grill; which we thoroughly enjoyed. Great service and food. Beds were very comfortable. The free parking surrounding the Hotel made access to the room easy. The internet was so slow we could not use it, and this after we paid for the service. They did however reimburse the charge willingly. The location is excellent, with plenty close by for shoppers, diners, and access to everything.
Comment from Hotel Management
Dec 20, 2016 by The Scott Resort & Spa , Hotel Management
Hello, We genuinely appreciate your feedback and want to thank you for sharing your experience. We are glad you enjoyed your time with us and hope you have an opportunity to visit again soon!
3 out of 5
by A verified traveler from Colorado

Hotel close to Scottsdale old town and shopping ma

Posted Dec 13, 2016
This hotel is comfortable enough, but dated. Nice pool / lagoon area. They charge for everything most resort hotels provide complimentry ... including bottled water. No coffee maker in room, have to ask for one! Average hotel, below avg spa hotel
Comment from Hotel Management
Dec 13, 2016 by The Scott Resort & Spa , Hotel Management
We truly value your feedback and want to thank you for taking the time to share your experience on Expedia. We do hope you give us a second chance for a future visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very personable.

Posted Dec 10, 2016
Excellent vibe and a great staff. First visit but definitely not my last
Comment from Hotel Management
Dec 12, 2016 by The Scott Resort & Spa , Hotel Management
Thank you for your 5-stars and complimentary review. We are delighted you enjoyed your visit and cannot wait to host you for your next stay!