Great week at a Great property!
Posted Jan 3, 2017
We booked the Westin Kierland based on other good reviews and we were very happy with our choice.
The property - the grounds were lovely. From the moment we drove down the beautiful driveway to the reception area, we were pleasantly surprised by how lovely it was. The pools are wonderful. There is a large kid friendly pool complete with a lazy river and slide. It was clean and well attended even during the colder days. The golf course was terrific and well maintained. The back patio was beautiful and complete with a great fire pit, chimeras and heat lamps.
The rooms were great. The beds were comfortable and the dream beds are appropriately named. It was quite a treat.
The food was excellent for both the breakfast buffet, the bar, the pool and the dessert bar in the lobby. The room service food was rather mediocre (overly salted).
The best part was the extreme helpfulness of the staff. At every opportunity, they met or exceeded our expectations. We wanted to add a room and they bent over backwards to help us. Even when we got to the hotel at 1 am local time, they were friendly and helpful all around. The location was great. You could walk to an outdoor mall. It was close enough to the airport (around 25 minutes). There were movie theaters, restaurants, mini-golf and regular golf.
It was a pleasure to stay at the Westin and we would return here any time we are in PHX.