Ratings based on 249 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
Good choice in ScottsdalePosted Jan 3, 2017 on Hotels
Pros: + Room was spacious (premium one-bedroom) + Furnishings were good and clean + Great housecleaning service. Very responsive to our requests. + Hotel grounds were beautiful, with plenty of activities offered: pool with slide, lazy river, surf simulator, ping pong, basketball, tennis, chess, etc. + Laundry in room + In room wifi was good + Starbucks coffee in room + Free shuttle between Villa and Hotel and surrounding areas (mall, etc.) Cons: - Poor value for money. We paid $400/night for a premium one bedroom during Xmas week in the Villa. This was a slightly more upscale version of your typical time share resort. We expected more. - Villa was 15 minute walk to the main hotel where most of the activities were, although the hotel did offer a free shuttle (from the Villa lobby). All in all a good choice in Scottsdale. We would stay there again.
Posted Dec 22, 2016 on Hotels
for Everyoneby A verified traveler from Sundance, CO
Nice family centered facilitiesPosted Dec 11, 2016
Nice staff and facilities. Room was decent, with laundry and kitchenette. Nice bathroom.
by A verified traveler
Posted Oct 15, 2016 on Hotels
by A verified traveler
Posted Sep 12, 2016 on Hotels
Posted Aug 29, 2016 on Hotels
for Everyoneby A verified traveler from Scottsdale, AZ
Very nice room!Posted Aug 24, 2016 on Orbitz
Great hotel. The room was very clean and modern. Extremely close to great shopping and fun.
for Familiesby A verified traveler
Great resortPosted Aug 22, 2016
Yes it is a timeshare, but the villas are comfortable and tastefully furnished. The pools are lovely and the staff is attentive.
for Everyoneby A verified traveler
Nice hotel in ScottsdalePosted Aug 18, 2016 on Orbitz
Nice place. I have 2 issues. They will try to get you to purchase a time share there. At about 9 am the house cleaners start knocking on doors so you really aren't allowed to sleep in. I work nights so 9 is early to me but I understand how the rest of the world is on a different schedule than I am. But my biggest problem was how they put a hold on funds from my credit card. They placed 2 holds on 2 different days for 2 different amounts . When I questioned them about it nobody could give me an answer why they had done that. They all agreed it was wrong and that they would work on rectifying the problem but nobody could say why this happened. The funds are supposed to hit my account today so it has taken about a week to get my money back. The reason this is an issue is because I really don't check my account often and just happened to notice this issue. Had I not caught it they would have just charged me an extra $125 for absolutely nothing. So if you stay there check your statements. Not sure if it was an honest mistake or just business as usual there. Just once I wouldn't mind one of these places adding to my account rather than taking away from my account on accident.
by RANDALL from West Hills
What a nice placePosted Aug 18, 2016 on Hotels
A great place to relax and enjoy the surrounding beauty.