Ratings based on 557 Verified Reviews

4.5 out of 5
90% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017
Great atmosphere and food. Loved it and will come back.
Comment from Hotel Management
Jan 17, 2017 by HotelMgmt, Hotel Management
I am thrilled that you enjoyed a great stay at our resort and were pleased with our relaxed atmosphere and variety of dining options. We look forward to welcoming you back to The Wigwam again soon. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Posted Jan 16, 2017
The resort was beautiful and the Elizabeth Arden red door spa was incredible. I would definitely go back.
Comment from Hotel Management
Jan 17, 2017 by HotelMgmt, Hotel Management
Thank you for your recent stay with us. I am delighted to read that you were impressed with the beauty of our resort and that you enjoyed the use of our amenities, especially our spa. We look forward to your next visit to The Wigwam and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Beauftiful!

Posted Jan 12, 2017
The hotel was beautiful and the staff was very friendly. My family and I stayed right before Christmas and the resort was beautifully decorated with Christmas trees and holiday lights. It was a little chilly but we still went in the pool and hot tub. The only downside was my nephew was unable to use the slides because they were only open on weekends (which were our travel days) and Red's (one of the restaurants onsite) was only open for breakfast on weekends as well. All the restaurants were great especially Litchfield's. Overall, our stay was amazing and we would definitely go back!
Comment from Hotel Management
Jan 16, 2017 by HotelMgmt, Hotel Management
I am so happy to read that you and your family had a wonderful time together here at our resort, enjoying our fun amenities and dining at our various on-site restaurants. Even though your visit happened during our off-season, when some of our activities and options may be available on a limited operating schedule, it sounds like your getaway was amazing and we look forward to welcoming you all back to The Wigwam again very soon. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

This is a beautiful old resort

Posted Dec 27, 2016
Pros: Love the beautiful southwestern architecture.
Cons: The bathroom in our unit needs to be redone.
This beautiful old resort has been well maintained. The rooms are suites and large. The bathroom really needs to be completely redone. The golf courses are well groomed and really nice.
Comment from Hotel Management
Jan 4, 2017 by HotelMgmt, Hotel Management
I am delighted that you were pleased with the beautiful charm of our historic resort. Your comments in regards to our casita bathrooms will be shared with our team and we hope that you will come back and visit us again in the future, here at The Wigwam. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2016
Nice setting. Only spent one night. Comfortable beds. Room needs some updating
Comment from Hotel Management
Dec 20, 2016 by HotelMgmt, Hotel Management
I am delighted that you were pleased with our beautifully landscaped setting and the comfort of our beds. We have a variety of guestroom designs and we hope that you will return for another visit to The Wigwam again soon. Thank you.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Dec 9, 2016
Great staff, great food, beautiful rooms and scenery.
Comment from Hotel Management
Dec 12, 2016 by HotelMgmt, Hotel Management
Thank you for sharing your wonderful experience with us. I am delighted that you enjoyed your stay here at The Wigwam and we hope that you will return for another visit again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great hotel with minor gripes about room.

Posted Dec 4, 2016
The staff was above reproach: professional, friendly and accommodating. The room was large, well appointed and comfortable, but had a slightly musty smell on the first day, and rather poor lighting. The heating/cooling fan was also quite loud. None of that was severe enough to make me switch rooms though. I'd stay there again.
Comment from Hotel Management
Dec 5, 2016 by HotelMgmt, Hotel Management
Thank you for sharing your feedback with us. Your comments will be shared with our team and we hope that you will return for another stay with us at The Wigwam again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Comfortable and great staff

Posted Dec 2, 2016
Grounds are beautiful; especially since everything was decorated for Christmas.
Comment from Hotel Management
Dec 5, 2016 by HotelMgmt, Hotel Management
I am delighted that you enjoyed a great stay with us here at The Wigwam and that you were impressed with the beautiful Christmas decorations throughout our property. We appreciate your five-star review and hope that you will come back and see us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Anchorage, United States of America

Wonderful getaway

Posted Nov 25, 2016
Oasis in the desert. Warm relaxing refreshing. The Red Door Spa has all the luxuries and privacy you could ask for in a high end spa. I recommend the Desert Stone Massage! The Ling suits looking out on the Oasis Pool give the sound of a waterfall from your private patio. Great for a couples weekend by the Oasis or for a family on the Lodge pool area
Comment from Hotel Management
Nov 29, 2016 by HotelMgmt, Hotel Management
Thank you for your recent stay at our resort and for your lovely review. I am delighted that you enjoyed taking advantage of our amenities while you were here and we hope that you will return for another relaxing getaway at The Wigwam again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

The Place to stay while in Phoenix

Posted Nov 2, 2016
Cons: Roll or abolish the 'resort' stay fee / tax into the fee being paid in advance. Wired internet for those of use who use such a thing.
The Wigwam is a resort with a staff eager to please. The facilities are top notch, and the food (particularly Litchfields, their 'real' restaurant) is awesome.
Comment from Hotel Management
Nov 3, 2016 by HotelMgmt, Hotel Management
We're delighted that you had a great stay at our resort and were pleased with our dining options and wonderful staff. I will share your comments with your team, as we always look for new ways to impress our guests. We hope that you'll return for another visit to The Wigwam in the future. Thank you!