Ratings based on 1,361 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, Ca

Desert oasis

Posted Jun 25, 2017
Pros: It is not a "big box" hotel.
Cons: I have had two stays, this time and a previous visit, when there was no ice in the ice machine.
Location: Our visits have centered around seeing our retired folks in Sun City West but wanting a resort like hotel to have some time to ourselves.
This is about our fourth time at the Wigwam. Each visit has been just one or two nights and we always want to come back. The ambience is unique, a cool mixture of Arizona southwest history and modern golf country club. You feel like you can drive up in your Tessla or ride in on your horse. This visit we checked in around 5:30 pm and were assisted right away. We had made reservations online and it was quick and easy. Next, we headed for the bar for a beer and burger because they have an awesome bacon cheese burger! We weren't disappointed. Our room was in a different section of this widespread complex than we had stayed in before and we loved it. Roomy and clean, newly updated bathrooms, but still the Wigwam decor that is comfy and inviting. Of course we can't stay here in the summer without a night dip in the Oasis pool. Perfect end to our day and we will be back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hottest Week of the year

Posted Jun 24, 2017
Pros: Everything was close or on the hotels grounds, you don't really have to leave if you don't want to.
We stayed during what turned out to be the hottest week of the year (122 on the first day). Super friendly and helpful staff everywhere we went. Rooms were clean and well kept and the A/C was able to keep up with the heat. We will be back.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice place

Posted Jun 10, 2017
Pros: everything right there
Cons: if you say you will call then do it
Location: all good stuff
checked in early total room not ready will call when ready never called waited over three hours
Comment from Hotel Management
Jun 12, 2017 by HotelMgmt, Hotel Management
Thank you for your feedback. While we sincerely apologize for not calling once your room was ready, we do appreciate your five-star rating and are happy that the rest of your time at our resort was enjoyable. We hope to have the chance to welcome you back to The Wigwam again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Nice family vacation. Spacious room.

Posted Jun 8, 2017
Very nice experience. Kids enjoy the pool, good food.
Comment from Hotel Management
Jun 9, 2017 by HotelMgmt, Hotel Management
We appreciate you taking a moment to share your wonderful experience with us. It’s a pleasure to read that your family enjoyed a great vacation at our resort and we hope to welcome you back to The Wigwam again in the future. Thank you! Have a beautiful day!
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Nice resort great for families

Posted Jun 6, 2017
From the time we walked in to check-in our stay was wonderful! Very friendly staff! They gave us a free upgrade for no reason. The room was beautiful. Very clean and nice. The bed was amazing! We will definitely plan to stay there again
Comment from Hotel Management
Jun 7, 2017 by HotelMgmt, Hotel Management
Thank you for your five-star review! Our team was happy to provide you with an upgrade and we’re thrilled that you truly enjoyed your time at our resort. We look forward to welcoming you back to The Wigwam again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Great stay-cation

Posted Jun 5, 2017
We had a wonderful time at the WigWam hotel. It was charming, updated, had live music and great restaurants on sight. My husband and I didn't have to leave the property.
Comment from Hotel Management
Jun 7, 2017 by HotelMgmt, Hotel Management
It’s such a pleasure knowing that you and your husband enjoyed a great staycation at our resort! Your kind words have put a smile on our faces. We hope that you will come back and visit us again soon, here at The Wigwam. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Boise, Idaho

Posted Jun 5, 2017
Here for baseball tourney and wouldn't stay anywhere else!
Comment from Hotel Management
Jun 7, 2017 by HotelMgmt, Hotel Management
We’re so happy that your tournament brought you to our resort and we’re honored that you would not have chosen any place else for your trip. We greatly appreciate your five-star rating and hope that your travels bring you back to The Wigwam again soon. Thank you.
3 out of 5
Recommended
for Everyone
by A verified traveler

Super loud air conditioning.

Posted Jun 2, 2017
The people are great, the grounds are nice. The rooms are spacious and very clean. The only bad thing was the air conditioning was so loud. I almost switched rooms til our neighbor said his air conditioning was really loud too.
Comment from Hotel Management
Jun 5, 2017 by HotelMgmt, Hotel Management
Thank you for your recent visit to The Wigwam. We’re delighted that you enjoyed your time here. We wish we would have known of this while you were here, as if availability allowed, we could have moved you to a room that better fit your needs. We hope to welcome you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver, Co

Great venue and huge rooms

Posted May 31, 2017
Pros: The updated bathroom and friendly staff.
Cons: Updates to room interiors.
Location: Huge resort, great pool and conference center.
Stayed here for a conference and appreciated the large rooms and great resort. The event was able to just everything onsite and at no time did you feel isolated. The room, although a little outdated, was very clean and comfortable. The rooms are very large and have small kitchens and large, remodeled baths.
Comment from Hotel Management
Jun 2, 2017 by HotelMgmt, Hotel Management
We’re so happy that your conference brought you to our resort. It’s great to hear that you enjoyed the time you spend here and were impressed with our amenities and conference center. We hope that you’ll come back and visit us again soon at The Wigwam. Thank you.
3 out of 5
by A verified traveler from Portland, OR

Not up to snuff

Posted May 31, 2017
Pros: Meh
Cons: Add a real pool where you can relax...
I was very disappointed by the greeting I received at the front desk...on more than one occasion. The bell staff and pool staff were friendly. The food was average and there was to be no relaxing by either pool. People drinking and smoking in the pool...sitting on the steps making entry difficult...and that was the Oasis pool. Both pools were overcrowded.
Comment from Hotel Management
Jun 2, 2017 by HotelMgmt, Hotel Management
It's our priority to provide our guests with the highest level of service, and we regret missing the mark on ensuring your complete satisfaction. We have four pools at our resort, and we're sorry that our Oasis pool seemed overcrowded during your visit. We hope we can welcome you back soon. Thank you.