Ratings based on 1,086 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Beautiful facility!

Posted Jul 28, 2016
Fantastic history of a grand resort! Stayed at. Wigwam 38 years ago and always wanted to return. The Wigwam met every expectation.
5 out of 5
by A verified traveler

Amazing last minute choice

Posted Jul 23, 2016
Looking for a place to stay overnight after a LONG day of driving...found this amazing deal and booked in in about 10 minutes, start of looking to finish. What a wonderful delight, we had a casita with an amazing bathroom....loved the mid-century vibe....
Comment from Hotel Management
Jul 25, 2016 by HotelMgmt, Hotel Management
We are thrilled that although unexpected and last minute, that your stay at our resort exceeded your expectations. It was our pleasure to welcome you as our guest and we hope to see you again soon at The Wigwam. Thank you!
4 out of 5
by A verified traveler from Florida

Great location!

Posted Jul 21, 2016
Loved the location, especially to Luke Air Force Base! This resort is great. The staff was amazing and the grounds were beautiful. The main hotel area always smelled clean and fresh....like sweet lemons! The only things I had an issue with is that we were there more than a week and there wasn't a microwave in the lovely room. If you wanted one in the room they would charge you $25.00 A DAY. We ate out twice a day for over a week and it would have been nice to be able to heat leftovers. I can see not providing them for short stays, but for people booking more than 3 days microwaves should be provided. The only other thing I would say is to have the pool bar open longer hours during the week. Besides those 2 things..... I would say it was the perfect stay. Love the wigwam!!!!!
Comment from Hotel Management
Jul 22, 2016 by HotelMgmt, Hotel Management
Thank you for sharing your feedback. I'm happy to read that you had a great time here and love our resort. Your suggestions are greatly appreciated and will be passed to our team for consideration. It was a delight having you as our guest and we hope to welcome you back to The Wigwam again soon.
5 out of 5
by A verified traveler

Staycation

Posted Jul 19, 2016
We live close to this resort but knowing the fact that this place is here for my family and myself to relax is amazing. It was fun for my kids to be able to go in the pool when they want made the stay worthwhile. Will definitely come back.
Comment from Hotel Management
Jul 19, 2016 by HotelMgmt, Hotel Management
Thank you for choosing to stay with us for your staycation close to home. We love hearing that our guests of all ages enjoy our fun amenities and activities. It was lovely having your family as our guests and we look forward to seeing you again soon at The Wigwam.
5 out of 5
by A verified traveler

Great staycation

Posted Jul 17, 2016
We came to stay here close to home because our house is getting painted and we will definantely stay here again for fun!!
Comment from Hotel Management
Jul 18, 2016 by HotelMgmt, Hotel Management
We’re pleased to have been your home away from home while your house was being painted and we’re thrilled to have provided you with a great staycation. We look forward to welcoming you back to The Wigwam again in the future! Thank you.
5 out of 5
by A verified traveler from Los Angeles

Loved it

Posted Jul 17, 2016
Pros: Almost everything.
Cons: Check in staff was not too friendly.
Location: Not too sure, no reason to leave. Phoenix is a huge city! ....so lots to do, but whoa! SUPER HOT!!!
Beautiful resort and very comfortable. Didn't have an issue with anything. Staff was friendly and the family had a great time. Very clean and well-maintained.
Comment from Hotel Management
Jul 18, 2016 by HotelMgmt, Hotel Management
It was our pleasure to welcome you to our resort and we’re delighted that your family had a great time here. We’d love to have the chance to welcome you back to The Wigwam again soon. Thank you.
4 out of 5
by A verified traveler from Calgary, Ab

Nice hotel in the middle of city!

Posted Jul 4, 2016
Pros: The staff and their helpfulness, customer service skills sell the place themselves.
Cons: Rooms are a little far from some amenities but their are shuttles to get you around.
Location: Centrally located and in the heart of a major city.
This is a nice out of the way hotel that makes you feel like you are away from the city when you're really not. The staff here are incredibly helpful and friendly. The rooms and amenities are very nice and appropriately priced. You will not be disappointed.
Comment from Hotel Management
Jul 6, 2016 by HotelMgmt, Hotel Management
We're thrilled that you enjoyed an escape from the city at our resort. I’m also delighted that you were pleased with the excellent customer service and friendliness provided by our team. Your kind words are greatly appreciated and we hope to welcome you back to The Wigwam very soon. Thank you.
5 out of 5
by A verified traveler

Posted Jun 27, 2016
Great hotel, loved the pool area and food was great
Comment from Hotel Management
Jun 29, 2016 by HotelMgmt, Hotel Management
Thank you for your kind words. It was a pleasure to have you as our guest at The Wigwam and we hope to welcome you back for another enjoyable stay again very soon.
5 out of 5
by A verified traveler from Phoenix, AZ

Beautiful hotel and wonderful staff!

Posted Jun 27, 2016
Pros: Everything. Beautiful grounds, historic hotel and great employees.
Location: If you're looking for nightlife this probably isn't the place for you, however there are nice restaurants and a bar that has music on some nights.
I live in Phoenix, took a staycation had never been to the Wigwam even though I lived here all my life. I stayed here on one of our hottest days, 119 degrees. I pulled up to the resort and the bell hop/valet person was prompt, gave me directions to the hotel registration. Very nice person, I made the comment on how hot it was and the person never complained about being out in the heat. The bell hop who took me to my room was very courteous and helpful, showed me where everything was and made sure my room was comfortable especially with the air conditioner. I visited by myself and he gave me directions on how to get to the pools and restaurants, told me if I needed help to call and someone would come pick me up and take to me where I wanted to go. That's exceptionally comforting as a female knowing that option was available if needed. The bathroom was so big, the tub was huge and the shower was perfect. Bed was really comfortable. Had a patio but did not use it since it was so hot outside. All in all this place was perfect.
Comment from Hotel Management
Jun 29, 2016 by HotelMgmt, Hotel Management
We loved having you as our guest for your staycation close to home. I'm delighted that our team provided you with exceptional service and that you found our accommodations to be just perfect. We appreciate your lovely review and hope to welcome you back as our guest at The Wigwam in the future.
5 out of 5
by A verified traveler from Colorado

Great Resort Hotel not in Scottsdale

Posted Jun 3, 2016
Pros: Liked that it was well laid out with a lot of room between the various villas, suites and larger buildings. Well kept facility and easy to acclimate.
Cons: Would like to have seen the restaurant Litchfield's open and available, only on certain days. Always kids at the Oasis pool when supposed to be adult.
Location: There is golf, about 1/2 hour away is a large shooting range and also at about the same distance is the Westgate entertainment district, lake is near.
We stayed a few nights at the end of May...while hot it wasn't overwhelming. We're from Colorado so we don't see many days above 100 degrees but between pools and shade where needed was fine. We ate at Red's, hung out at the Oasis pool and got a massage at the Spa. Measuring against the spa at Red Rock it was comparable although there are a few more amenities better positioned at Red Rock. The resort has excellent golf courses which we didn't use as well as conference facilities. The Tower pool is good for families...has 2 slides and 2 large pool areas.
Comment from Hotel Management
Jun 3, 2016 by HotelMgmt, Hotel Management
It was our pleasure to welcome you as our guests. We’re happy to hear that you enjoyed escaping the heat by taking advantage of all we have to offer at our resort. We do regret any inconvenience at the you may have experienced during your stay and we thank you for bringing this to our attention. It would be great to welcome you back for another enjoyable stay, at The Wigwam.