THE HOTEL CHANGED MY RESERVATION, DIDN'T TELL ME.
Posted Oct 11, 2016
I reserved 2 bedroom suite, Expedia advertised 1 king, 1 queen, 1 pullout sofa bed with 2 bathrooms. I got 1 full bed and a pullout with a mattress so thin, you could feel the metal underneath and one bathroom. I was traveling with family members and had to ask friends to take them in. I was supposed to be treating them to a nice, comfortable stay, so embarrassed. I recently stayed at the Portland location and the room was great. I was wrong to assume the Tempe location would be just as nice. Broken temperature controls, broken percolator, just the pits. I will never again stay at this location again.