not as seen on web page,
Posted Jan 25, 2017
The room was very small, have stayed in bigger one bedroom suites. Bed was good but rest of space needs big up grades. Bath room , well what can I say. !!! This was so bad I showered and never used that 1970"s tub. Kitchen had small bar sink, micro wave that would fit a bowl of soup. Cupboards had shin peeling off, table so close to bathroom and closet doors it was a joke.
When I asked about the room was told that it was what I ordered. They could have moved us for $ 40. day more and I just thought that was way out of line. The web suite had a nice picture of a space with a nice sitting area and lot nicer kitchen. We were shown a studio villa, one bedroom.
Ground and pool area great very nice .staff very nice( cleaning , front desk staff, all great. Seem manager might have been problem.
Comment from Hotel Management
Jan 28, 2017 by Westgate Customercare, Hotel Management
Thank you for sharing your experiences with us. We regret that our accommodations did not exceed your expectations. We do advise when booking on third party websites to call he resort to confirm there booking and accommodations. The satisfaction of our guests is our top priority. We hope you will stay with us again and allow us the opportunity to not just meet but exceed your expectations.