Outdoor pool

Reviews of Westgate Painted Mountain Golf Resort

4 out of 5
Westgate Painted Mountain Golf Resort
6302 E Mckellips Rd, Mesa, AZ

Reviews

7.8

Good

Rating 10 - Excellent. 397 out of 1002 reviews" "
Rating 8 - Good. 298 out of 1002 reviews" "
Rating 6 - Okay. 155 out of 1002 reviews" "
Rating 4 - Poor. 98 out of 1002 reviews" "
Rating 2 - Terrible. 54 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Oct 2023

8/10 Good

Michelle, burnsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have tons of activities like pickleball, ping pong, games, anything you would like. The pool is small and fills up quickly but if its not busy you can get a spot. The rooms are huge and have everything you need. You dont get any perks booking with expedia. Wasn't told about any of their amenities when i checked in, would have been nice to know since id never been there Right next door to golf course.
Stayed 2 nights in Apr 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
POOL...HOT TUBS....OUTDOOR ACTIVITIES STAFF WAS AWESOME ROOM WAS VERY CLEAN
Stayed 6 nights in Apr 2024

4/10 Poor

rodney

Traveled with family
Tv kept having to be reset, washer broke down and 6 ac units going all night outside bedroom wall. Not very clean.
Stayed 6 nights in Apr 2024

8/10 Good

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay! Property is beautiful, lots to do or just relax and do nothing! This was our 6th stay and it is a favorite destination of ours!
Stayed 3 nights in Apr 2024

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Gail

Traveled with partner
Our second stay here and love it. The only two issue are parking and adjoining doors. It’s not assigned parking, so you may have to walk a bit to get to your room. The people on the other side of adjoining room can be loud and up all hours of the night. There should be some kind of foam barrier that can be removed if needed.
Stayed 7 nights in Mar 2024

2/10 Terrible

Lorne

Liked: Staff & service
Disliked: Cleanliness
Nice property but could use a facelift
Stayed 1 night in Mar 2024

8/10 Good

Kem

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property needs to be updated. Facilities are so so.
Stayed 2 nights in Mar 2024

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a smoker and they would not move me.
Stayed 7 nights in Mar 2024
Response from Social Media Support on Apr 16, 2024
Hi Gregory, We're truly sorry to hear about your experience with a room that smells like smoke. Providing a comfortable and clean environment is a top priority for us, and we apologize for falling short of your expectations in this regard. Your feedback is invaluable to us, and we will use it to improve our processes and ensure a more satisfying experience for all our guests in the future. Kind Regards, Social Media Support

6/10 Okay

Joanna

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great staff, location is central to everything. Very loud if your room is on the street side of the property. Rooms feel outdated.
Stayed 7 nights in Mar 2024
Response from Social Media Support on Apr 16, 2024
Hi Joanna, Thank you for the feedback on the Westgate Painted Mountain Resort. We regret to learn that you did not fully enjoy your experience. It is our hope that you will allow us the honor of hosting a more excellent stay in the future.Best Wishes,Social Media Support

6/10 Okay

Karen

Stayed 3 nights in Jan 2024
Response from Social Media Support on Apr 16, 2024
Hi Karen, Thank you for taking a moment to rate your experience at the Westgate Painted Mountain Resort . We do hope you enjoyed some aspects of your vacation, and we hope to offer you a more exceptional stay in the future.Best Wishes,Social Media Support

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property close to freeways and restaurants in Mesa. Property is well kept for an established property. Enjoyed the pool, courts, ping pong and bbq area. Reasonable price with friendly staff.
Stayed 3 nights in Mar 2024
Response from Social Media Support on Apr 16, 2024
Hi Joel, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay at our property and found our amenities, including the pool, courts, ping pong, and BBQ area, to your liking. It's fantastic to know that our location near freeways and restaurants was convenient for you, and we're glad that you found our property well-kept and reasonably priced. Providing friendly service is important to us, so we're delighted that our staff made your stay even more enjoyable. We hope to welcome you back for another great stay soon!Kind Regards,

4/10 Poor

Steven

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a golf resort.
Stayed 3 nights in Mar 2024
Response from Social Media Support on Apr 16, 2024
Hi Steven, Thank you for sharing your feedback with us. We apologize if our property did not meet your expectations as a golf resort. While we do offer various amenities and services, we understand that the absence of specific golf-related features may have been disappointing for you. Your input is valuable to us, and we will take it into consideration as we continue to enhance our offerings. We appreciate your patronage and hope to have the opportunity to better meet your needs in the future.Kind Regards,

2/10 Terrible

Stephanie

Stayed 1 night in Mar 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Social Media Support on Apr 16, 2024
Hi Shelia, We are so glad to see you had a 4-star experience at our resort. We hope to see you back at the Westgate Painted Mountain Resort in the future for another impressive stay! Best Wishes,Social Media Support

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jamar who checked us in was the most pleasant, friendly front desk staff member that we have encountered on our 2 week road trip!!
Stayed 1 night in Mar 2024
Response from Social Media Support on Apr 16, 2024
Hi Nancy, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Jamar provided you with exceptional service during your check-in. Providing friendly and pleasant service is a top priority for us, and we're delighted that Jamar exceeded your expectations. We'll be sure to pass along your kind words to him as recognition for his outstanding hospitality. We hope to welcome you back again in the future for another enjoyable stay!Kind Regards, Social Media Support

4/10 Poor

Debbie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Disappointed
Response from Social Media Support on Apr 16, 2024
Hi Debbie, Thank you for your rating on the Westgate Painted Mountain Resort. We do regret to see that you did not enjoy your vacation experience. We hope to have the opportunity to welcome you for a more excellent experience soon.Best Wishes,Social Media Support

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Beautiful view of golfcourse and mountain. Perfect studio accommodation. Peaceful outside area to relax.
Stayed 3 nights in Feb 2024
Response from Social Media Support on Apr 16, 2024
Hi Anne, Thank you very much for your rating on the Westgate Painted Mountain Resort. We are glad you had a terrific stay, and we invite you to visit us again soon. Best Wishes,Social Media Support

10/10 Excellent

Janelle, Dewey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Steven Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I’ve stated above what I liked and disliked
Stayed 5 nights in Feb 2024
Response from Social media support on Mar 11, 2024
Hi Steven,Thank you for taking the time to rate your visit. We would have loved to know more as we genuinely care about our guests' experience. We hope we will get the chance to make your next stay much better. Kind regards,Social media support

8/10 Good

Robert A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third stay at Westgate. Great place as long as your neighbors are quite.
Stayed 7 nights in Jan 2024
Response from Social Media Support on Feb 6, 2024
Hi Robert, Thank you for your feedback on the Westgate Painted Mountain Golf Resort! We are so glad to learn that you had an outstanding experience at our resort. We invite you to visit us again soon for another wonderful vacation.Best Wishes,Social Media Support

8/10 Good

Derrick Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was good, room was clean, staff were friendly and accommodating
Stayed 6 nights in Jan 2024
Response from Social Media Support on Feb 6, 2024
Hi Derrick, Thank you for posting such a great review on the Westgate Painted Mountain Golf Resort. We are thrilled to learn your time with us was splendid, and we look forward to welcoming you back soon!Best Wishes,Social Media Support

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Quiet community
Stayed 3 nights in Jan 2024
Response from Social Media Support on Feb 6, 2024
Hi Mario, We sincerely appreciate you taking the time to rate your experience with us, and we are glad it was fantastic! We hope to see you again at the Westgate Painted Mountain Golf Resort very soon.Best Wishes,Social Media Support

6/10 Okay

mark

Traveled with partner
The walls are paper thin so if you have some one in the room next to yours you can hear them loud and clear ,the rooms are dated and a bit rundown , we had a room with a separate bedroom , and a living,dining kitchen in the main part of the unit , which is nice , Danielle is a super star front dest receptionist , and welcomed us in two hours before chech in time ….due to our room being ready..
Stayed 2 nights in Jan 2024
Response from Social Media Support on Feb 6, 2024
Hi Mark, We appreciate your feedback regarding your recent stay at our resort. While we're pleased to hear that Danielle provided you with excellent service and accommodated your early check-in request, we're sorry to hear about the issues you experienced with noise and the room condition. Your comments are valuable to us as we strive to improve our guests' experiences. We will address the concerns you mentioned to ensure that future guests have a more comfortable stay. Thank you for taking the time to share your thoughts, and we hope to have the opportunity to welcome you back for an improved experience in the future.Best Wishes, Social Media Support

6/10 Okay

Wendy

Traveled with partner
Liked: Staff & service, property conditions & facilities
Wall are extremely thin, resultin early morning wake up due to neighbors.
Stayed 2 nights in Jan 2024
Response from Social Media Support on Feb 6, 2024
Hi Wendy, Thank you for your feedback and for staying at the Westgate Painted Mountain Golf Resort! We appreciate your review very much, and we hope to see you again soon for another amazing experience with us.Best Wishes,Social Media Support

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jan 2024
Response from Social Media Support on Feb 6, 2024
Hi John, Thanks for visiting the Westgate Painted Mountain Golf Resort! We are so glad you had an incredible stay, and we look forward to hosting you again.Best Wishes,Social Media Support

4/10 Poor

Eric

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated, not well taken care of property.
This resort was misrepresented. It is outdated and in disrepair. We couldn't enjoy the jacuzzi tub due to mold around the jets. The tub spout didn't work. The shower curtain was threadbare and had a hole in it. Walls and surfaces were dirty, the microwave looked like it had been wiped with a dirty cloth that left behind a film. The floor was damaged in several places, and the ceiling had unrepaired water damage. The TV was old and small. We could hear every word of the people next door's conversation-the rooms are far from sound proof. There is also a pigeon problem outside the room. We could have paid half of what we did and stayed in a budget motel and had a better room. Really disappointing.
Floor damaged revealing sub floor
Hole in threadbare shower curtain.
Mold
Water damage on ceiling
Stayed 1 night in Jan 2024
Response from Social Media Support on Jan 9, 2024
Hi Eric, Thank you for your feedback on your recent stay with us. We're sorry for falling short of your expectations and any inconvenience caused by the condition of your room. We take your concerns seriously. We apologize for the mold, malfunctioning tub spout, threadbare shower curtain, and noise from the adjacent room. We'll work to mitigate these issues and improve the overall experience for our guests. Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back in the future.Best Wishes,Social Media Support

8/10 Good

Paulette, Black Diamond

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2023
Response from Social Media Support on Jan 9, 2024
Hi Paulette, Thanks for visiting the Westgate Painted Mountain Golf Resort! We are so glad you had an incredible stay, and we look forward to hosting you again in the future.Best Wishes,Social Media Support

10/10 Excellent

Larry

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from Social Media Support on Jan 9, 2024
Hi Larry, Thank you for choosing the Westgate Painted Mountain Golf Resort! We appreciate you taking a moment to rate your stay. We are glad it was excellent.Best Wishes,Social Media Support

10/10 Excellent

Avis

Traveled with family
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Social Media Support on Jan 9, 2024
Hi Avis, Thank you for choosing the Westgate Painted Mountain Golf Resort! We appreciate you taking a moment to rate your stay. We are glad it was excellent.Best Wishes,Social Media Support

8/10 Good

Nikki

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We loved the room and surrounding area. Beautiful property and Amenities. Did not appreciate being micro managed, or feeling “watched” by staff. We had a service dog and on several occasions were told he couldn’t be with us. Steam room also wasn’t working flew the men’s side.
Stayed 4 nights in Dec 2023
Response from Social Media Support on Jan 10, 2024
Hi Nikki, Thank you for taking the time to provide feedback about your recent stay at Westgate Painted Mountain Golf Resort. We are pleased to hear that you loved the room and surrounding area and enjoyed our beautiful property and amenities. We apologize for any inconvenience caused by the staff making you feel "watched" or micro-managed during your stay. We understand that this can be uncomfortable and we will take your feedback into consideration as we work to improve our staff's approach and communication with our guests. We also apologize for the issues you experienced with our service dog policy. Thank you again for your feedback and we hope to have the opportunity to welcome you back in the future.Best Wishes,Social Media Support

6/10 Okay

Danielle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Social Media Support on Jan 9, 2024
Hi Danielle, Thank you for taking a moment to rate your experience at the Westgate Painted Mountain Golf Resort. We do hope you enjoyed some aspects of your vacation, and we hope to offer you a more exceptional stay in the future.Best Wishes,Social Media Support

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023
Response from Social Media Support on Jan 9, 2024
Hi Frank, Thank you for choosing the Westgate Painted Mountain Golf Resort! We appreciate you taking a moment to rate your stay. We are glad it was excellent.Best Wishes,Social Media Support

10/10 Excellent

Keith

Stayed 7 nights in Dec 2023
Response from Social Media Support on Jan 9, 2024
Hi Keith, Thanks for visiting the Westgate Painted Mountain Golf Resort! We are so glad you had an incredible stay, and we look forward to hosting you again in the future.Best Wishes,Social Media Support

10/10 Excellent

randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit older than most but well kept and the price was great.
Stayed 3 nights in Dec 2023
Response from Social Media Support on Jan 10, 2024
Hi Randy, We are so glad to see you had a 5-star experience at our resort. We hope to see you back at the Westgate Painted Mountain Golf Resort the future for another impressive stay!Best Wishes,Social Media Support

4/10 Poor

Calvin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The connecting rooms are not suitable for both rooms to be occupied by strangers. The door between rooms offers no buffer for noise or smell.
Stayed 4 nights in Dec 2023
Response from Social Media Support on Jan 10, 2024
Hi Calvin, Thank you for your feedback. We apologize for any inconvenience caused by the connecting rooms. Our team will take note of your feedback and work to improve the design and layout of our connecting rooms. We appreciate your business and hope to welcome you back in the future. Best Wishes,Social Media Support

8/10 Good

Claude

Traveled with group, Business traveler
Disliked: Staff & service
Stayed 4 nights in Dec 2023
Response from Social Media Support on Jan 9, 2024
Hi Claude, Thank you for choosing the Westgate Painted Mountain Golf Resort! We appreciate you taking a moment to rate your stay. We are glad it was excellent.Best Wishes,Social Media Support

8/10 Good

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of amenities
Adjoining rooms don't have much sound buffer. The people next to us were very loud. Wished we could spend more than one night to enjoy all there is offered.
Stayed 1 night in Dec 2023
Response from Social Media Support on Jan 10, 2024
Hi Michelle, Thank you for your feedback. We apologize for any inconvenience caused by the lack of sound buffer in the adjoining rooms. We appreciate your comments about our amenities and hope to welcome you back in the future for a longer stay.Best Wishes,Social Media Support

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in Arizona and would definitely stay here again. Perfect area, close to everything. We were in a 2 bedroom villa and had all the comforts of home! Lots to do at the property too.
Stayed 4 nights in Dec 2023
Response from Social Media Support on Jan 10, 2024
Hi Denise, Thanks for visiting the Westgate Painted Mountain Golf Resort! We are so glad you had an incredible stay, and we look forward to hosting you again in the future.Best Wishes,Social Media Support

6/10 Okay

Ying

Liked: Staff & service
Heating equipment is very noisy
Stayed 2 nights in Dec 2023
Response from Social Media Support on Jan 9, 2024
Hi Ying, Thank you for choosing the Westgate Painted Mountain Golf Resort! We appreciate you taking a moment to rate your stay. We are glad it was excellent.Best Wishes,Social Media Support

10/10 Excellent

Soaring

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Social Media Support on Jan 9, 2024
Hi Soaring, We are so glad to see you had a 5-star experience at our resort. We hope to see you back at the Westgate Painted Mountain Golf Resortin the future for another impressive stay!Best Wishes,Social Media Support

10/10 Excellent

AnnMarie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place, stayed here in 2021.
Response from Social Media Support on Jan 9, 2024
Hi Ann, Thank you for your feedback! We are so glad you had a great experience at our resort. We hope to welcome you back soon for another wonderful vacation at the Westgate Painted Mountain Golf Resort.Best Wishes,Social Media Support

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very nice, especially for the price. What was very disappointing though, is if you reserve a one bedroom unit, a one-bedroom unit is right next to you. The walls are paper-thin. We could hear every word the people were saying and even the man snoring at night! It's literally like you're in the same room with the people next door. If you reserve a full two bedroom unit, you won't have this problem. So...everything was nice except for that problem.
Stayed 2 nights in Nov 2023
Response from Social Media Support on Jan 10, 2024
Hi David, Thank you for taking the time to provide feedback about your recent stay at our property. We are glad you found our property very nice, especially for the price. We apologize for any inconvenience caused by the thin walls in the one-bedroom unit. We understand that privacy and comfort are essential to our guests, and we will take your feedback into consideration as we make improvements to our units. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.Best Wishes,Social Media Support

10/10 Excellent

Shamika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice, quite and clean.
Stayed 2 nights in Nov 2023
Response from Social Media Support on Nov 27, 2023
Hi Shamika, Thank you for the great comments about our resort! We appreciate your feedback, and we hope to see you again soon!Kind Regards, Social Media Support

6/10 Okay

Michael

Traveled with family
Guests next door held a party that started at 9:55 pm. At 10:45 pm I contacted the front desk and was told that from 10pm on was "quiet time". Security was sent and they asked them to hold the noise down. The party left only to return about 30 minutes later and resumed. The walls are thin, they were in the next room. They would get loud and then say " better be quiet, Security will be back." Then they would return to the loud talking. The party finally ended at 1:45am. They left slamming the door and stomping down the stairs. Security never returned and we felt as if Security had told them who had called. It was a very intrusive. We got little sleep and had to get up early for an appointment.
Stayed 4 nights in Nov 2023
Response from Social Media Support on Nov 27, 2023
Hi Michael, Thank you for taking the time to share your recent experience at our property. We sincerely apologize for the disruption caused by the neighboring guests' party during your stay. We understand how important a peaceful night's sleep is, and it's disappointing that your stay was affected. Our team takes noise complaints seriously, and we have designated quiet hours starting at 10 pm to ensure all our guests can enjoy a tranquil environment. We're sorry that security's initial intervention did not resolve the situation adequately, and we will use your feedback to improve our response protocols in such cases. Your comfort is our priority, and we will do everything we can to ensure you have a restful and enjoyable stay. Thank you for choosing our property, and we hope to have the opportunity to provide you with a much-improved experience on your next visit.Kind Regards, Social Media Support

10/10 Excellent

Oleksiy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Heated swimmmig pool and playground right next to it. Large room. Our family really enjoyed stay at the resort.
Stayed 2 nights in Nov 2023
Response from Social Media Support on Nov 27, 2023
Hi Oleksiy, Thank you for sharing your 5-star rating of the Westgate Painted Mountain Resort. You choosing to create vacation memories with us is truly exciting. We hope to welcome you back again very soon.Kind Regards, Social Media Support

10/10 Excellent

Cesar

Stayed 2 nights in Nov 2023
Response from Social Media Support on Jan 9, 2024
Hi Cesar, We appreciate you taking the time to leave us a 10-star rating! It pleases us to know you enjoyed an excellent vacation at the Westgate Painted Mountain Golf Resort, and we hope to welcome you back many times in the future.Best Wishes,Social Media Support

8/10 Good

Anne, Mesa

Stayed 2 nights in Nov 2023
Response from Social Media Support on Nov 27, 2023
Hi Anne, We are delighted that you had a great stay with us at the Westgate Painted Mountain Resort. We look forward to seeing you again next time you travel into this area.Kind Regards, Social Media Support